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Napoleon LEX 485 Natural Gas Grill - LEX485NSS-1
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List: $949.00
$899.00
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Warranty

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Napoleon offers a fifteen (15) Year Limited Warranty. The aluminum castings, stainless steel base, stainless steel lid, porcelain enamel lid, and stainless steel cooking grids are warranted for fifteen (15) years. The stainless steel tube burners are warranted for ten (10) years, plus half off up to fifteen (15) years after date of purchase. The stainless steel sear plates, porcelain-enameled cast iron cooking grids, and ceramic infrared burners (excluding screen) are warranted for five (5) years, plus half off up to fifteen (15) years after date of purchase. All other parts are warranted for two (2) years.

Customer Reviews (1)

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100% of reviews recommend this product
Boulder, CO
Verified Reviewer
 
★★★★★
★★★★★
Read the Fine Print
I ordered this grill. I have to be honest I briefly read through the specifications and didn't note that the rotisserie burn was not included. I knew the rotisserie motor and prongs were not part of the package, but the pictures showed the infrared rotisserie burner at the back of the grill surface in 2 images. I honestly thought the unit I had bought included the burner. The grill arrived on Friday before Memorial Day. I put the grill together (which as you know is not easy to get all the parts out of the packaging and inspect prior to assembly) taking parts out of the packaging as the instructions called for them to be installed. When I was completed we were ready to fire it up for some grilling. It didn't dawn on me at first that the burner wasn't there. As soon as I noticed I hadn't put it on I went back to the packaging to see if I missed something. The assembly instructions cover this model and the model with the additional burners adding to my confusion. Yes all the information is there, but the pictures are misleading. I called BBQ guys customer service to see what could be done. Could I buy the burner as an add on? no. This was upsetting because I accepted it was my mistake, but I couldn't get the grill I thought I had purchased. Eventually they agreed to sell me some accessories at a reduced cost that satisfied my discontent with their misleading images. However, the grill is awesome. The best temperature control and even heat I've ever had on a gas grill, and the product is well built. I thought I got taken because there was a Kitchen Aide grill at Home Depot for the same price with the burners, but it is not built as well as this unit. Just read the fine print and don't believe what you see in the images, but you can't go wrong with the grill it is high quality.
 
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Expert Review

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Questions & Answers (0)

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Question:
Are the side shelves removable?
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Answer:
Great question! The side shelves are removable.
Asked by Jason | Answered by Emily
 

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Proposition 65

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WARNING: This product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer, and chemicals including di-n-butyl phthalate, which are known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49.

Ship your entire order to your home for free, especially the big stuff! * Continental US only.

When Will My Item Arrive?

Once shipped, items usually arrive within 3 to 5 business days. If your item is large it may ship via one of our third-party freight carriers (18-wheeler). If your order has an item that is shipped on a freight carrier, you will be contacted to schedule a curbside delivery time.

This item leaves our warehouse within 24 Hours

$6.95 Flat-Rate Shipping

Anything under $49. ships at one low price. If your order increases, your shipping stays the same!

45 Day No Hassle Returns

Return all new, unused and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original shipping AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We think that is wrong.

About Us

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At BBQGuys.com we pride ourselves on being the grilling experts. From expert product reviews to free outdoor kitchen planning services, BBQGuys.com is dedicated to being your go-to resource for all things barbecue. Based in Baton Rouge with over 500,000 happy customers nationwide, we stand by our wide selection of grills, smokers, outdoor kitchen components and grilling accessories. Call us with any questions - we're here to help.

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