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Save $200 on Napoleon Prestige & Prestige Phantom Grills
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24 Hours
Frequently Bought Together
Key Features
- Monitor temperature, set timers, & receive alerts from your phone
- Enhanced one-spark technology for reliable quick & easy ignition every time
- Improved staggered sear plates optimize even heating & reduce cold spots
- Expand your cooking possibilities with larger sear station, rear burner, & included rotisserie kit
Effortless Control and Grilling Precision with Wi-Fi and Bluetooth
Do more, know more, & experiment more with the Prestige 500 Connected Natural Gas Grill. A dynamic evolution in grilling, Wi-Fi and Bluetooth connectivity brings you closer to your grilling experience than ever before. Enjoy the sleek and modern design and the innovative cooking methods you already love with the connected Prestige 500 Gas Grill.
Smart Grilling with the Napoleon Home App
Monitor temperatures, set timers, get cook assistance, and receive high-temperature warnings - all from your smartphone. Stay informed with Napoleon Home App, which includes product information & recipes.
Precision Cooking with Digital Display & Temperature Probes
With included temperature probes and an integrated LCD display, you will always know exactly what happening inside your grill.Reliable Starting with Enhanced JetFire Ignition
Enhanced JetFire technology means a more reliable start every time you fire it up. This innovative ignition system eliminates the frustration of multiple attempts to get the grill going, allowing you to start barbecuing with ease and confidence.
Thicker Grates for Better Heat Retention
Thicker 8.5 mm cooking grates allow for better heat retention while still boasting Napoleon's iconic wave design.
Updated & Angled Sear Plates for Even Cooking & Grease Management
To further optimize heating efficiency, the sear plates are staggered and allow heat to move more efficiently, making cold spots & flare-ups a thing of the past while vaporizing those flavorful drippings. The sear plates are also angled, making grease management much easier & a porcelainized drip pan means no salt corrosion.
More Grilling Options with Expanded Rotisserie & Sizzle Zone
An expanded rotisserie burner and larger infrared Sizzle Zone provide enhanced performance so you can entertain larger crowds. The rotisserie burner is perfect for slow-roasting meats to perfection, ensuring evenly cooked roast every time. While hosting family gatherings or neighborhood cookouts, the larger Sizzle Zone offers a high-temperature area perfect for searing meats, locking in flavors and juices with precision.
LED Knobs for Nighttime Grilling
LED control knobs are ideal for nighttime grilling and feature a SafetyGlow so you know when the gas is running.
Stowable Warming Rack & Hidden Tool Hooks
To keep things nice & tidy when not in use, you can stow the warming rack, and hidden tool hooks provide even more extra prep space.
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
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Customer Reviews
17 reviews
Great grill. Easy to assemble. Large cooking area.
Nov 24, 2025
Nearly impossible to assemble and no matter what front doors would not stay on or fit properly.
This is the 2nd Napoleon grill I've owned. The previous the slightly smaller 500 RSIB Pro which I loved but we sold with our house knowing I would get a larger size at our new place. I did so and moved up to this 665 and love all the extra grill real estate as making a variety of things at one time are now possible. Things I see as nice improvements are the stow away top shelf which stays on the grill when not in use, very nice. The casters are a huge step up as my old grill (only 4 years old so not old at all) had the older caster style which failed on me within the first 2 years of use on our deck and replacing the casters, while straightforward, wasn't easy due to the heavy weight of the assembled grill. These new casters are phenomenal and roll very well and are very sturdy. Quality of build is on par with Napoleon products, very sturdy materials (not the cheap pop metal many out here have, including some name brands that sell for high prices). The new flame tamer design seems to work very well as I work with a lot of greasy marinades, and my flame ups seem much more reduced than on my previous 500 Napoleon where I had to stand guard with a water spray bottle at times. The things I wish would be an option on this grill are inside and under cabinet lights like the Pro, the sliding propane tank shelf and most of all the outside marinade shelves on the end of the Pro series that was a great place to put my marinades and water bottle versus taking up the side shelf space. I went with this knowing it didn't come with these features and not really seeing the value in these until I didn't have them. By no means should that detract from the quality of this grill as this is a grilling dream that is solidly built to last many years. Overall, I love this brand and this grill and will always be a Napoleon customer.
My only dissapointment with this model as compared to my previous model is that there is no shelf on the left side behind the door. I've been trying to find a cabinet or shelf to fit there to no avail so far.
I bought the grill almost 3 months ago but didn't receive all the parts in the box. I contacted customer support and they're supposedly sending me the missing parts, but I still haven't received them. The ETA for delivery of the parts was 5/16 and that didn't happen. The grill looks pretty on my patio, sure wish I could use it...
Jul 15, 2025
Hi! Stephen, thank you for reaching out and sharing your experience. We have located your case and want to let you know that the replacement parts have been sent out to you under warranty. We apologize for the delay and any inconvenience caused. Please keep an eye out for the delivery soon, and don’t hesitate to contact us if you need any further assistance. We appreciate your patience and hope you’ll be enjoying your grill fully very soon!
This is a nice and heavy duty machine. It is a powerful grill, and we have heard nothing other than raving reviews!
This grill is a beauty! The feedback we got on them is excellent. It's a powerful grill, and it looks pretty!
Researched all the different option and landed on this one. Tons of space to cook, which is great when we have people over. Heats up fast and cooks evenly. The side sear burner gets super hot, nice for steaks. Everything feels solid, and it's easy to use. Some assembly but overall, no complaints. Definitely feels like an upgrade.
What a beautiful grill! I was between the Prestige 500 and the Prestige 665, but with a growing family and the fact that I like to entertain I figured the larger cooking space would come in handy. I love having the extra burner and the ability to have different heat zones depending on if I am going protein or vegetables, or if I just need to keep something warm. I really like the extra length on the rotisserie and have been using the rotisserie basket for french fries while cooking burgers. This grill has everything I need!
I love my newly designed Prestige 500! I had an old Napoleon Mirage grill that served me well over the years, but it was time to shop for a new grill. I compared the previous model Prestige 500 with the new models that just came out and I love the extra features. Wheels are nicer, styling is better, rear burner is longer and the connected thermometer setup is super helpful to keep everything in one place with the multiple probes. Definitely recommend!
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Current Item | ||||
Exterior Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
|---|---|---|---|---|
Number Of Main Burners | 4 Burners | 4 Burners | 4 Burners | 4 Burners |
Infrared Main Burner | Not Available | Available | Not Available | Not Available |
Class | Premium | Premium | Premium | Premium |
Fuel Type | Natural Gas | Natural Gas | Natural Gas | Natural Gas |
Collection | Prestige | Blaze LBM | Blaze BCM | Prestige |
WiFi/Bluetooth Enabled | WiFi & Bluetooth | None | None | None |
Made In USA | No | No | No | No |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Size | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") |
Cart Assembly | Some Assembly Required | Some Assembly Required | -- | Some Assembly Required |
Hose Included | Yes | No | No | Yes |
Commercial | No | -- | Yes | No |
Series | 500 Connected | 32 Inch | 32 Inch | 500 |
Side Burner | Sear Station | -- | -- | Sear Station |
Stainless Steel Grade | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel |
Marine Grade | No | No | No | No |
Primary Color | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Grill Lights | External | None | None | External |
Hamburger Data | 22 | 18 | 18 | 22 |
Rear Burner Rotisserie | Yes | No | No | Yes |
Cooking Grid Dimensions | 28 3/4 X 18" | 29 1/2 X 18" | 29 1/2 X 18" | 28 3/4 X 18" |
Rotisserie Kit | Yes | Available | No | Yes |
Side Shelves | Yes | Yes | Yes | Yes |
Side Shelf Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
On Wheels | Yes | Yes | No | Yes |
Quick Ship | Yes | Yes | -- | Yes |
Total Cooking Capacity | 914 Sq. Inches | -- | 715 Sq. Inches | 914 Sq. Inches |
Grilling Surface Btus | 48000 | 56000 | 56000 | 48000 |
Main Burner Material | Stainless Steel | 304 Stainless Steel | 304 Cast Stainless Steel | Stainless Steel |
Flame Tamer Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Cooking Grate Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Rotisserie Burner Btus | 18000 | No Rear Burner | No Rear Burner | 18000 |
Heat Zone Separators | No | Yes | Yes | No |
Main Grilling Area | 500 Sq. Inches | 531 Sq. Inches | 531 Sq. Inches | 500 Sq. Inches |
Ignition Type | Flame Thrower | Flame Thrower | Flame Thrower | Flame Thrower |
Secondary Grilling Area | 414 Sq. Inches | 184 Sq. Inches | 184 Sq. Inches | 414 Sq. Inches |
Flash Tubes | No | Yes | Yes | No |
Smoker | No | No | No | No |
Total Side Burner Btus | 14000 | -- | -- | 14000 |
Spring Assisted Hood | No | No | No | No |
Thermometer | Analog | Analog | Analog | Analog |
Width | 65.5" | 56.25" | 56.25" | 65.5" |
Height | 51" | 57.25" | 57.25" | 51" |
Depth | 26" | 25.75" | 25.75" | 26" |
Weight | 210 lbs | 183 lbs | 184 lbs | 210 lbs |
Proposition 65
For more information, go to www.p65warnings.ca.gov
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When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
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Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
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