Contact Us

Outdoor Living Experts On-Standby

We're here to help provide an easy, enjoyable online shopping experience, so you can get back to the backyard. For any assistance, please call, chat, or message us and one of our outdoor living experts will be with you shortly.

Self-Service Options

How We Can Help

  • Answer any product questions.
  • Offer design expertise and services.
  • Modify or cancel orders.
  • Handle returns and exchanges.
  • Provide the status of your order.

Sales & Support Hours

Holiday Hours:
12/24/25: Closed
12/25/25: Closed
12/31/25: 7am - 5pm CST
1/1/26: Closed

Sales:
Mon-Fri: 7am - 9pm CST
Sat: 8:30am - 5pm CST
Sun: 9:30am - 6pm CST

Support:
Mon-Fri: 8am - 5pm CST
Sat and Sun: Closed

Message Us

*

*

*

Customer Service Representative 1 Customer Service Representative 2 Customer Service Representative 3 Customer Service Representative 4 Customer Service Representative 5

Our customer service representatives are dedicated to helping you get the most out of your outdoor space by helping you in any way—from product comparisons and order questions to custom outdoor solutions and free 3D designs. Because, after all, life is better in your backyard.

Join our email list for sales, recipes, buying guides, and more.

*