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24 Hours
Frequently Bought Together
Key Features
- Infrared SIZZLE ZONE reaches 1800℉ in 30 seconds for faster searing
- HeatBoost Reflector technology improves heat retention and evenness
- Dual LED control knobs with Smart Mode provide clear visual guidance
- Hidden warming rack storage and integrated accessories reduce clutter
Steakhouse Searing Power in 30 Seconds
The upgraded infrared SIZZLE ZONE reaches an intense 1800℉ in just 30 seconds, delivering steakhouse-level sears faster and more efficiently than before.
Even Heat for Consistent Results
HeatBoost Reflector technology, heat is redirected back toward the cooking surface to minimize loss and promote even temperatures across the grates.
Confident Control Day or Night
Cooking after dark is more intuitive than ever thanks to enhanced hood lighting and metal control knobs with dual LED rings. These LED-lit knobs go beyond simple illumination, offering Smart Mode guidance and clear visual feedback, so you always know what's happening at the grill, even in low light.
Streamlined Storage That Keeps You Organized
Thoughtful design updates replace bulkier features with cleaner, more practical storage, including hidden warming rack storage, sturdy side shelves, integrated tool hooks, and a built-in bottle opener that keeps everything within reach without adding clutter.
Refined Performance That Sets It Apart
Whether you're dialing in a quick weeknight dinner or cooking for a full backyard crowd, the Prestige PRO 500 delivers smarter performance, faster searing, and greater control than the previous generation, proving that refinement, not just power, is what sets this grill apart.
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
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Customer Reviews
12 reviews
undisclosed
Jun 10, 2026
Worst bbq I have ever bought. Left seer burning didn't even start without a match. Wtheck. Call their number at 7 in the morning 1 hour wait time. No wonder why they have a lifetime warranty. Duh
1 user found this review helpful
Jun 18, 2026
Thank you for reaching out. We’re very sorry to hear about your experience, this is certainly not what we want for our customers. We understand how frustrating it is when ignition issues occur and when wait times are longer than expected. For the quickest assistance, our chat function on our website is the best way to connect with a live agent who can help troubleshoot and review your concerns in real time.
undisclosed
Jun 4, 2026
This is the Tesla of grills. The fit and finish and the quality materials is excellent. I've grilled with it several times already and the results are excellent. The grill is easy to clean. The grill arrived on a wooden pallet and in several boxes. It took me 32 to 3 hour sessions in order to complete construction. I gave the grill four stars identified because the gas regulator was not functioning properly. Service was excellent and I just received a replacement part yesterday. I've replaced it and will test the function of the regulator later today. Highly recommend this grill.
undisclosed
May 21, 2026
A must have for your bbq grilling! Great customer service the sear station is amazing as well as the charcoal insert.
undisclosed
May 19, 2026
I am still unsure how the smart screen works. There is not much information in the literature or online. We are lucky to have a recent you tube video for assembly. We could not have done it with the instructions alone.
Kansas
Apr 5, 2026
Just finished putting the 500 pro together. It's the Mercedes of grills
undisclosed
Mar 3, 2026
The Prestige Pro 500 has a sturdy build. From the thick grill grids to it's smooth caster wheels, this unit was built very well.
undisclosed
Feb 28, 2026
Prestige earns its name through being a quality product
undisclosed
Feb 21, 2026
I am in love with my new Prestige Pro 500 grill! Napoleon has added so many great new features like the automated temperature controls so I can perfectly monitor everything I cook. The app control has been a game changer. The smoker tray is awesome for adding extra flavor while grilling. You will not regret buying this grill.
undisclosed
Feb 20, 2026
This has been a great grill for years, love the new features.
undisclosed
Feb 20, 2026
We received this grill into the showroom and have loved using it!
Questions & Answers
Hi Ng. Yes. The Napoleon Prestige Side Sear burner can also be used as a regular side burner.
Asked by Ng | Answered by WesleyCompare Similar Items
Current Item | $4,677.30 As low as $163 per month*Free Shipping Leaves Warehouse1-3 Business Days Special Offer | |||
Exterior Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
|---|---|---|---|---|
Number Of Main Burners | 4 Burners | 2 Burners | 4 Burners | 3 Burners |
Infrared Main Burner | Not Available | Not Available | Available | Not Available |
Class | Premium | Premium | Premium | Premium |
Fuel Type | Natural Gas | Natural Gas | Natural Gas | Natural Gas |
Collection | Prestige PRO | Resort | Blaze LTE+ | T-Series |
Size | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") |
Side Burner | Sear Station | -- | None | None |
Work Area | WiFi & Bluetooth | -- | -- | -- |
Made In USA | No | Yes | No | Made In The USA With Globally Sourced Parts |
Series | 500 | 30 Inch | 32 Inch Marine Grade | 30 Inch |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Cart Assembly | Some Assembly Required | Some Assembly Required | -- | Some Assembly Required |
Hose Included | Yes | No | No | No |
Commercial | No | Yes | No | No |
Stainless Steel Grade | 304 Stainless Steel | 304 Stainless Steel | 316L Stainless Steel | 304 Stainless Steel |
Marine Grade | No | No | -- | No |
Primary Color | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Grill Lights | Internal / External | None | Internal / External | None |
Hamburger Data | 31 | 24 | 18 | 22 |
Rear Burner Rotisserie | Yes | No | Yes | No |
Cooking Grid Dimensions | 28 X 17 3/4" | 27 3/4 X 19 1/2" | 29 1/2 X 18" | 30 X 18" |
Rotisserie Kit | Yes | No | Available | Available |
Side Shelves | Yes | Yes | No | Yes |
Side Shelf Material | Stainless Steel | Stainless Steel | -- | Stainless Steel |
On Wheels | Yes | No | No | Yes |
Total Cooking Capacity | 735 Sq. Inches | 541 Sq. Inches | 715 Sq. Inches | 691 Sq. Inches |
Grilling Surface Btus | 48000 | 52000 | 56000 | 45000 |
Main Burner Material | 304 Stainless Steel | 304 Stainless Steel | 304 Cast Stainless Steel | Stainless Steel |
Flame Tamer Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Cooking Grate Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Rotisserie Burner Btus | 18000 | No Rear Burner | 10000 | -- |
Heat Zone Separators | No | No | Yes | No |
Main Grilling Area | 497 Sq. Inches | -- | 531 Sq. Inches | 540 Sq. Inches |
Ignition Type | Single Spark | Flame Thrower | Flame Thrower | Flame Thrower |
Secondary Grilling Area | 238 Sq. Inches | -- | 184 Sq. Inches | 151 Sq. Inches |
Flash Tubes | No | Yes | Yes | No |
Smoker | No | No | No | No |
Total Side Burner Btus | 16000 | -- | -- | -- |
Spring Assisted Hood | No | No | Yes | Yes |
Thermometer | SmartPhone App | None | Analog | Analog |
Width | 65.5" | -- | 56.25" | 64.125" |
Height | 52.75" | -- | 57.25" | 48.25" |
Depth | 26.5" | -- | 25.75" | 21.25" |
Weight | 288 lbs | -- | 183 lbs | 401 lbs |
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Proposition 65
For more information, go to www.p65warnings.ca.gov
Shipping & Returns
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Ship your entire order to your home for free, especially the big stuff!
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When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
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Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
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