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Leaves Warehouse:
24 Hours
Leaves Warehouse:
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Leaves Warehouse:
12-16 Weeks
Key Features
- 8.5mm Stainless low maintenance, steel grids and easy clean grease management keep the BBQ grill cleaner
- 6 integrated tool hooks are hidden providing more space on side shelves for prep and staging
- Stainless Steel Stow-away warming rack enhances internal storage system in the body for better organization
- Improved burner tube design for even heating distribution
The stainless steel Prestige 500, Natural Gas Grill with Infrared Side and Rear Burner is a dynamic evolution in grilling that connects you with your grilling experience more than ever before. A larger rotisserie burner and infrared sear station, side burner provide enhanced performance. LED Control Knobs illuminate for nighttime entertaining and feature SafetyGlow, glowing red for added safety when the gas is on. The stow-away warming rack keeps things tidy, and hidden tool hooks provide extra prep space. Enjoy the sleek and modern design and the unique cooking methods you already love with the compelling Prestige 500 Gas Grill.
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Napoleon offers a lifetime warranty from bumper to bumper. Labor not included.
Refer to manufacturers manual for full warranty details.
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Customer Reviews
542 reviews
Greenville, SC
Jun 26, 2024
Amazing grill!! Built heavily, even heat, holds heat well, even the thermometer is accurate. Killer looks, all my friends and relatives are impressed. As for me I am 70 years old, have probably owned 20 $300 to $500 dollar grills in my life, some of which I really liked, but none even comes close to this thing. Don't be like me and be so cheap that you wait till you are 70 to get one ! No way you will regret this purchase.
The Prestige® 500 RSIB works awesome! Super easy to start each burner and regulate the temperature. I am very impressed with the short time it takes to heat up (500+ degrees) and the even cooking throughout the entire grill. I had another popular brand for many years that I thought worked well but the Prestige® 500 RSIB is waaaayyy better.
2 of 3 found this review helpful
Best grill I ever owned. Heats well and maintains that heat really real. Longevity will be key but so far I'm liking it. Pretty happy with my purchase.
1 user found this review helpful
I love this grill so much. It has great heat output, even cooking and great temperature control. I have had the grill for 2 years at this point, and I have loved every minute of it. I give it an annual deep clean and it looks like new every time.
1 user found this review helpful
Very good grill so far. This Prestige 500 RSIB is replacing a 25 year old MHP grill. I hope this new one lasts as long. I really like how quickly it heats up. It seems to heat evenly across the grill surface. I haven't had a chance to use the rotisserie. I like the size of the cooking area and the four burners give great control over heat. the only disappointment is the cabinet it is not stainless steel. The advertisement is a stainless steel grill but the lower cabinet is not. Other than that I do like it overall
1 user found this review helpful
We are very much enjoying our new Napoleon grill. It has met and exceed our expectations and we are very pleased.
Ive only had this grill for about month and a half. And so far im loving it. First time using a Rotisserie and did a great job. Cant wait for some better weather to do more grilling!
1 user found this review unhelpful
Still experimenting. Everything is working as advertised. Side burner is awesome, charcoal tray gives a great cook, smoker box works well. I've cooked burgers and steak - seared to perfection. Smoked Baby Back Ribs and a pork shoulder is in the fridge now. Can't wait to use the rotisserie and wing basket.
It's the nicest grill with the best results I've ever cooked with. BBQ ribs were outstanding.
Questions & Answers
Hi David. The Napoleon is 10 feet long with 3/8 inch fittings. Please keep in mind that all natural gas connections should be completed by a licensed professional.
Asked by David | Answered by DavidHi Joe. Any hose longer than the 10-foot hose that was included will have an affect on the performance of the grill. We would not suggest it, nor would Napoleon.
Asked by Joe H | Answered by Joe HI have a 50 ft. 3/8" gas hose from home deopt on my grill and it works fine.
Asked by Joe H | Answered by Joe HHi Duben96. The Napoleon Prestige 500 is a great choice, but the grill head is not removeable from the cart.
Asked by duben96 | Answered by duben96I have not attempted that. Sorry Get Outlook for Android< https://aka.ms/AAb9ysg>
Asked by duben96 | Answered by duben96Hi: I had the very same issue two years ago. Except, I had already purchased the grill and then decided to do a built-in kitchen. I talked to Napoleon's technical people directly and they told me under no uncertain terms that the cart units are not engineered to be built-in. If built-in it would over head and burn up the wiring/electronics. I believe they do have a top that can be built in, but the cart version is not the one. I ended up having our contractor just make a space for the grill and that is just fine. Air can circulate all around the unit and it has not had any heat problems in the 2 years that we have used it. Also, I can pull the unit out to clean it and clean behind it and this is handy. I really ended up not missing built-in option. I did take one of the "table wings" off so it was more compact in the space. Hope this helps...
Asked by duben96 | Answered by duben96I would not recommend that with this grill. There are units made specifically for that purpose, which would probably make more sense. There is an installation video on the Napoleon website with step by step instructions. I would watch that to see what you would be getting into.John "No man's life, liberty, or property are safe when the legislature is in session!" - Gideon J. Tucker 1866 "I cook with wine. Sometimes I even add it to the food." -W.C. Fields
Asked by duben96 | Answered by duben96Good luck. I do not know for sure; however, I would assume not. I would call their corporate offices in Canada. Dennis Pierson
Asked by duben96 | Answered by duben96I'm not sure how heavy it is, I'm sure it's available online. I do have to say that I put it together myself and I do really love the grill. I use all of the features, I even purchased equipment to smoke with it. It's a great grill
Asked by Jerry | Answered by JerryHi, Jerry. Napoleon shows that the Prestige 500 grill weighs in at 207 pounds.
Asked by Jerry | Answered by JerryThey cannot be swapped.
Asked by Ned | Answered by NedNo. John J Feldman Jr. visit me on LINKEDIN "No man's life, liberty, or property are safe when the legislature is in session!" - Gideon J. Tucker 1866 "I cook with wine. Sometimes I even add it to the food." - W.C. Fields
Asked by Ned | Answered by NedI don;t think so. The gas line is no long enough to reach to the right side.
Asked by Ned | Answered by NedNo, it cannot that I can see.
Asked by Ned | Answered by NedNo, unless they make that specific design.
Asked by Ned | Answered by NedAlso the shelf on the right side collapses down and the Sirius station is not mobile that way Get Outlook for iOS< https://aka.ms/o0ukef>
Asked by Ned | Answered by NedNo. It�s made to mount to the left side. The holes in the gas lines and the electric line to power of the starter are all over on the left side of the grill. Get Outlook for iOS< https://aka.ms/o0ukef>
Asked by Ned | Answered by NedJerry
Asked by ChumBucket | Answered by ChumBucketThe hose appears to be 6 ft long with a quick connect on it Get Outlook for Android< https://aka.ms/AAb9ysg>
Asked by ChumBucket | Answered by ChumBucketAbout 6 foot
Asked by ChumBucket | Answered by ChumBucketIt is 6 ft long, however 2.5 ft is used before it exits the rear of the cabinet. So, it extends just 3.5 ft more after it exits the back of the unit. Jerry
Asked by ChumBucket | Answered by ChumBucketAbout 8 feet.
Asked by ChumBucket | Answered by ChumBucketThe hose is 10-12 feet. Quick connect connectors are included. Dennis A Pierson VP Client Services NCI Consulting Group www.nci-cg.com
Asked by ChumBucket | Answered by ChumBucket6 ft
Asked by ChumBucket | Answered by ChumBucketi think it is 10 feet. but after connecting it and routing it through the cabinet, then to the rear, it extends another approx 90 inches (7.5 feet)
Asked by ChumBucket | Answered by ChumBucketHi, my gas line is 10ft long. I love the grill and all the features. Jonathan
Asked by ChumBucket | Answered by ChumBucketHello! The product manual states that a 10 foot hose with quick disconnect is included. I hope this helps!
Asked by ChumBucket | Answered by ChumBucketyes
Asked by Tim | Answered by TimHi Tim. You can definitely add wood chips or chunks to the charcoal tray. If you are intending to cook over the charcoal tray, I wouldn't recommend replacing the charcoal with wood chips, just add chips to the charcoal.
Asked by Tim | Answered by TimSince this is a propane grill, I would guess you could use about anything you want in "this pan" to flavor the food you are cooking.
Asked by Tim | Answered by TimHi Debbie! This model only has lights on the knobs.
Asked by Debbie | Answered by DebbieHi Debbie, this grill only has burner control knob lighting, there are no grill surface or cart storage lights.
Asked by Debbie | Answered by DebbieHello Ryan, The lid of the grill is made with 304 Stainless steel. The cart is made from Powder coated galvanized stainless and the shelves are made with 430 stainless steel. The main difference is that the black model has a porcelain coated steel exterior, which may chip with time and use. The stainless steel model is more durable.
Asked by Ryan | Answered by RyanHi Dustin, the knobs are battery powered with 3 D size batteries.
Asked by Dustin | Answered by DustinCompare Similar Items
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Class | Premium | Practical | Practical | Premium |
---|---|---|---|---|
Fuel Type | Natural Gas | Natural Gas | Natural Gas | Natural Gas |
Collection | Prestige | Prestige | Regal | Prestige |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Exterior Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Exterior Stainless Grade | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel |
Primary Color | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Number Of Main Burners | 4 Burners | 4 Burners | 5 Burners | 4 Burners |
Grilling Surface BTUs | 48000 | 48000 | 55000 | 48000 |
Infrared Main Burner | Not Available | Not Available | Not Available | Not Available |
Main Burner Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Flame Tamer Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Cooking Grate Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Cooking Grid Dimensions | 28 3/4 X 18" | 28 3/4 X 18" | 31 7/8 X 19 1/4" | 28 3/4 X 18" |
Main Grilling Area | 500 Sq. Inches | 500 Sq. Inches | 625 Sq. Inches | 500 Sq. Inches |
Secondary Grilling Area | 414 Sq. Inches | 400 Sq. Inches | 250 Sq. Inches | 414 Sq. Inches |
Total Grilling Area | 914 Sq. Inches | 900 Sq. Inches | 875 Sq. Inches | 914 Sq. Inches |
Burger Count | 22 | 22 | 24 | 22 |
WiFi/Bluetooth Enabled | None | None | None | WiFi & Bluetooth |
Rotisserie Burner BTUs | 18000 | 18000 | 15000 | 18000 |
Rotisserie Kit | Yes | Yes | Yes | Yes |
Heat Zone Separators | No | No | No | No |
Ignition Type | Flame Thrower | Flame Thrower | Continuous Spark | Flame Thrower |
Flash Tubes | No | No | No | No |
Grill Lights | External | External | External | External |
Spring Assisted Hood | No | No | No | No |
Thermometer | Analog | Analog | Analog | Analog |
Includes Smoker Box | No | No | No | No |
Side Shelves | Yes | Yes | Yes | Yes |
Hose Included | Yes | Yes | Yes | Yes |
Side Burner | Sear Station | Sear Station | Side Burner | Sear Station |
Total Side Burner BTUs | 14000 | 14000 | 10000 | 14000 |
Made In USA | No | No | Made In The USA With Globally Sourced Parts | No |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial-Grade Multi-User | No | No | No | No |
Size | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") |
Marine Grade | No | No | No | No |
Width | 65.5" | 66.25" | 62.5" | 65.5" |
Height | 51" | 50.25" | 49.2" | 51" |
Depth | 26" | 26.5" | 24.8" | 26" |
Weight | 210 lbs | 202 lbs | 215 lbs | 210 lbs |
Proposition 65
This product can expose you to substances known by the state of California to cause birth defects or reproductive harm.
For more information, go to www.p65warnings.ca.gov
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- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
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Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
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