ID # 3049383Model # PRO500RSIBNSS-3

Napoleon Prestige PRO 500 4-Burner Natural Gas Grill w/ Rotisserie & Side Burner - PRO500RSIBNSS-3

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Napoleon Prestige PRO 500 4-Burner Natural Gas Grill w/ Rotisserie & Side Burner - PRO500RSIBNSS-3
+Napoleon Grill Cover for Prestige & Prestige PRO 500 Freestanding Grills - 61500
+Napoleon Rotisserie Grill Basket - 64000
Total price:
$3,003.98
 $2,799.00

Key Features

LED Spectrum Night Light control knobs with SafetyGlow
  • Four stainless steel burners deliver impressive heat and longevity
  • Rear infrared rotisserie burner and rotisserie kit allows you to slow roast food with restaurant quality results
  • High heat infrared side burner allows you to sear just like a steakhouse while other dishes cook on the grill
  • Cart has folding side shelves with integrated utensil holders, double doors for storage and easy roll locking casters
The Napoleon Prestige PRO 500 blends quality and performance into one package, and has the features to make every cooking experience exceptional. This freestanding natural gas grill has four stainless steel tube burners that provide up to 48,000 BTUs of cooking power. The grill has stainless steel cooking grates with 500 square inches of main cooking area and 400 square inches of warming area for a total of 900 square inches of cooking area. Easily turn the burners on with flame ignition for a reliable start up. The stainless steel wave cooking grids create the trademark Napoleon sear lines. The stainless steel, self-cleaning sear plates vaporize drippings, control flare ups and keep your food moist. The Prestige PRO 500 also has a 18,000 BTU stainless steel rear infrared burner for slow cooking with the rotisserie kit and a 14,000 BTU infrared side burner for searing meats. The hood features an Accu-Probe temperature gauge, stainless steel end caps and retains heat for oven-like performance. The LED Spectrum Night Light control knobs have near limitless color options making your night time entertaining a breeze, and they glow red when a burner is in use while two interior lights illuminate the grilling surface. A full width drip pan also makes clean up a breeze. The stainless steel grill cart also features a built-in ice bucket and double doors with soft close for storage and easy roll locking casters for moving the grill around. This Napoleon grill is manufactured in Canada.

Legal disclaimers and warnings

Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.

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Specifications
ClassPremium
Fuel TypeNatural Gas
CollectionPrestige Pro
ConfigurationFreestanding
Exterior MaterialStainless Steel
Exterior Stainless Grade304 Stainless Steel
Primary ColorStainless Steel
Number Of Main Burners4 Burners
Grilling Surface Btus48000
Infrared Main BurnerNot Available
Main Burner MaterialStainless Steel
Flame Tamer MaterialStainless Steel
Cooking Grate MaterialStainless Steel
Rotisserie BackburnerYes
Rotisserie KitYes
Rotisserie Burner Btus18000
Cooking Grid Dimensions28 X 17 3/4"
Heat Zone SeparatorsNo
Ignition TypeFlame Thrower
Main Grilling Area500 Sq. Inches
Flash TubesNo
Secondary Grilling Area400 Sq. Inches
Total Grilling Area900 Sq. Inches
Burger Count22
SmokerNo
WiFi/Bluetooth EnabledNone
Propane Hose Regulator IncludedYes
Total Side Burner Btus14000
Grill LightsInternal / External
Spring Assisted HoodNo
ThermometerAnalog
Side ShelvesYes
Side BurnerSear Station
Made in USANo
Cart AssemblySome Assembly Required
Commercial-Grade Multi-UserNo
SizeMedium (27 - 33")
Marine GradeNo
Model NumberPRO500RSIBNSS-3
UPC629162132130
Dimensions
Width66.5"
Height51.75"
Depth25.5"
Weight254 lbs

Warranty

Napoleon Offers a Lifetime Warranty

Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years. Labor not included.

Refer to manufacturers manual for full warranty details.

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Customer Reviews

4.6

296 reviews

*
Rolidnot

Amherst, NY

Sep 3, 2025

the source of this review is from Napoleon Grills - BV
I've owned this grill for 5+ years and I know a few things

I've owned this grill for over 5 years, and I use it multiple times a week year-round in 4 seasons of WNY weather. It's important to keep any grill clean and I clean my grill every 8 weeks inside and outside. The "jet-fire" burners are natural spider nesting areas so keep a small brush on hand to clean those burners out on a regular basis. The overall grill quality is 8/10. The infrared side burner is excellent for searing & blackening. The main grill lights easily, get very hot if you want high heat & is relatively easy to dial in almost any temperature. The main grill stainless "wavy" grill grids clean easily with a brush or when heavily crusted up with a knot cup wire wheel on an angle grinder (wear eye protection!). Those grill grids are top quality. The small upper (warming) grill is great for cooking as well as warming but it's sort of annoying to clean, even with a wire wheel. The interior lights are semi-useless after long periods of grill use because they get covered in grease and need to be cleaned with a label remover with a razor blade. I have a spotlight next to my grill, so I don't use the interior grill lights. The exterior grill light that projects "Napoleon" on the ground is sort of a waste for me, I'd rather see other improvements. I do like the lighted knobs. My main "con" with this grill is getting replacement parts under warranty from Napoleon. They tout a "lifetime parts warranty" but they make it very difficult to access parts under warranty. I've had to replace the rear 2-piece burner tubes that spread the flame from one burner to another because they rusted out. Maybe make them stainless and you won't have these issues. But don't make them impossible to obtain under warranty either. I wound up buying those parts on eBay because Napoleon is so difficult to deal with when it comes to warranty parts. That's part of my 1-star deduction. Napoleon makes a great grill out of the box but the way to retain customers after 5 years is to actually stand up behind your product when things start to wear out that are covered under the warranty that they loudly tout. And finding their parts online is tough. I cannot commend Napoleon for their warranty service - it's a 1/5. They can do better, and I'd like to hear their reply to this rating and let me and other owners know they will improve their pledge to actually honor their written warranty. That's other 1/2-star deduction. I like this grill; it's a big step up from other big-name brands but you pay for that "step" upfront and with the long-term cryptic system Napoleon has for their own parts warranty.

1 user found this review helpful

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HappyInNY

undisclosed

Aug 30, 2025

the source of this review is from Napoleon Grills - BV
Excellent grill and worth the price.

The grill is awesome, buy it. Packaged beautifully and takes a bit to put it all together so carve out some time for that. This would certainly be a 5 star rating but I have a minor issue that is being handled through warranty which is taking too long to resolve.

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MichaelB

undisclosed

Aug 13, 2025

the source of this review is from Napoleon Grills - BV
A pleasure to look at and cook on.

Very solidly built, heavy construction. Fires up immediately. Large, stainless steel cooking grates retain heat. Ceramic burners provide searing consistent heat. This is a beautiful grill.

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KCScott

undisclosed

Aug 12, 2025

the source of this review is from Napoleon Grills - BV
Very happy overal,l except with the wheels!

I love the quality of the Prestige PRO 500! From the stainless construction, to the rotisserie, the interior light, control knob lights, the signature Napoleon logo light, propane tank sliding caddie, and self closing doors it's in a class of its' own! With all these great features, it was the grease management tray that's accessible from the front with its' disposable aluminum foil liner that sold me on this grill. My only complaint is the small & what feels cheaply made wheels it comes with. Napoleon should have put the upgraded, larger Heavy Duty wheels on this grill like it did on the new updated version of the Prestige line of grills. I have very minor differences in height between a few adjacent deck boards, and the supplied wheels can't make it over the height difference w/o lifting the ends of the grill by the sear arm & bucket/cutting board arm. It is noted on several YouTube videos that these wheels break easily & I can see why.

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JohnnyKfmD

undisclosed

Jul 28, 2025

the source of this review is from Napoleon Grills - BV
Prestige Pro all the way

I honestly didn't think spending this kind of money on a grill could make a difference. I have been proven wrong! At the urging of a friend I purchased the Prestige Pro for Father's Day and have loved it ever since. Cooks to perfection no matter what I'm cooking. Absolutely love my grill. The basket cooking brussels sprouts, the kabobs doing their thing, corn, searing steaks then finishing on the grill - it does it all to perfection.

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glandesjr

undisclosed

Jul 3, 2025

the source of this review is from Napoleon Grills - BV
Great Grill

Great grill. Love the features and it cooks great with even heat throughout the cooking grill. Rotisserie works great and it gets HOT!! Well built and expect it to last.

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Frankenchef

undisclosed

Jun 26, 2025

the source of this review is from Napoleon Grills - BV
Get cookin'!

Great grill and east to cook on. I assembled it my self which was somewhat challenging as the instructions were diagrams only. I don't do well with those. Even the online video, which was mostly helpful, glossed over some critical steps. But it's up and running.

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CBD61

undisclosed

Jun 26, 2025

the source of this review is from Napoleon Grills - BV
Love my Prestige Pro

All I can say is I love it. It's still pretty new but it has been amazing, especially the sear burner. The casters and inserts need to be upgraded for this price as they flipped out as soon as it was moved when unloaded.

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Steve NJ

undisclosed

Jun 19, 2025

the source of this review is from Napoleon Grills - BV
Napoleon 500 Prestige Pro

This is one of the best grills which I have ever owned. Cooks perfectly, love the sear burner for steaks too. Not to mention that is is also one of the best looking grills ever!

1 user found this review helpful

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Mike267

undisclosed

Jun 6, 2025

the source of this review is from Napoleon Grills - BV
Outstanding Grill!

The grill is outstanding. It is easy to light and it cooks evenly. I also purchased the stainless steel griddle which has been a blast to use and easy to clean. I used to have a competitor's grill but I am glad I switched. Best move I have made.

3 users found this review helpful

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Expert Review

The Skinny:

  • LED Spectrum Night Light control knobs help you grill in style
  • Jetfire flamethrower ignition system guarantees reliable start up
  • SafetyGlow knob lighting turns red when a burner is in use
  • Proudly made in North America

By: BBQGuys Staff

Things We Love:

The Napoleon Prestige Pro is a feature packed gas grill with innovative accessories and integrated functionality. The Prestige Pro series comes with an infrared rear burner, rotisserie, and “sizzle zone” infrared burner. Freestanding Prestige Pro models also include an ice bucket with integrated cutting board. You can also add the optional charcoal tray for even more ways to cook.

  • The grill comes with LED Spectrum Night Light control knobs with color customizable lights. The lights have a safety glow feature that make them glow red when a burner is in use. The Prestige Pro series also has interior grill lighting for night time grilling and lighting in the storage area under the grill.

  • close-up of LED Spectrum Night Light control knobs glowing green

We really love Napoleon’s doubled lined “lift-ease” lid, which opens easily and helps hold in heat for optimal heat retention. The lid is hinged near the middle and, when open, adds hardly any depth to the back of the grill. This allows for easy placement in a variety of spaces. The Prestige Pro 825 has two “sizzle zone” burners in the second grill area, and a two stage power burners on the side shelf.

One thing that really sets the Prestige Pro apart is its storage features. The Pro boasts soft close storage doors, built-in shelving in the cabinet, condiment racks, tool hooks, towel bars, and even a bottle opener with cap catcher.

  • Napoleon Prestige Pro grills have stainless steel tube burners that are lit by a "Jetfire" electronic ignition. The Pro series has stainless steel grates with a patented wave design that creates unique sear marks. To spread heat evenly, Napoleon has stainless steel sear plates. The plates also protect the burners and help reduce flare-ups.

  • close-up of the stainless steel grates with patented wave design

Napoleon Prestige Pro grills have stainless steel tube burners that are lit by a "Jetfire" electronic ignition. The Pro series has stainless steel grates with a patented wave design that creates unique sear marks. To spread heat evenly, Napoleon has stainless steel sear plates. The plates also protect the burners and help reduce flare-ups.

The Prestige Pro grills are also available as built-in models, a perfect fit for any outdoor kitchen.

The warranty on the Prestige Pro series is a standout in its class, having a lifetime warranty on the exterior housing, cooking grids, and stainless steel cooking box. Napoleon also boasts a 10 year + 5 warranty on their burners and flame tamers that provides replacement parts at a 50% of normal cost for 5 years after the 10 year warranty expires.

Thing To Consider:

While this grill is built tough, and backed by a strong warranty, Napoleon Prestige Pro grills are not "all stainless steel", which is what many customers are shopping for nowadays. Along with the stainless steel components on the grill, you will also find cast aluminum and porcelain enameled steel components too, such as cart legs, back panels, etc.

Overall Rating
4.1 out of 5

Value

4.0

Design & Style

5.0

Construction

4.0

Innovation

4.5

Even Heat

4.0

High Heat

4.0

Minimum Flare-Ups

4.0

Temperature Range

3.5

Customer Service

3.5

Warranty

4.0

Questions & Answers

*
Question:
What are the shipping dimensions?Was This Helpful?
Answers:

Hi Bose. The shipping dimensions for the Napoleon Prestige Pro 500 are 31" H., 32" W., by 41" D., with a shipping weight of 254 pounds.

Asked by Bose | Answered by Wesley
Question:
On the Pro 500 natrual gas model are there shevles or anything on the side where the propane bottle would go?Was This Helpful?
Answers:

HI Todd. On the natural gas Napoleon grills, the space is left open.

Asked by Todd | Answered by Wesley
Question:
Does the Natural Gas model include the natural gas line to connect to my exsting hookup from the house?Was This Helpful?
Answers:

Hi Christopher. Napoleon includes a 10-foot quick-disconnect hose with the natural gas, freestanding grills.

Asked by Christopher | Answered by Wesley
Question:
Can the LEFT side shelf with searing station be removed as well (like the RIGHT shelf). I want to install the grill in a cutout of my outdoor kitchen island where I have a Weber grill currently. The cutout width is 33 inchWas This Helpful?
Answers:

Hi, Bob. The side shelf containing the sear burner cannot be removed due to the gas connections.

Asked by Bob | Answered by Wesley

Yes it can be done

Asked by Bob | Answered by poogie124
Question:
Is there a natural gas to LP conversion available ? I would consider buying one IF a conversion kit were available and I were to move to a home without natural gas...Was This Helpful?
Answers:

Hi James. Unfortunately Napoleon does not support conversion of their grills. They do not manufacture conversion kits, and converting your grill would void its warranty.

Asked by JAMES | Answered by Joey, BBQGuys Expert

I was told "no". Any conversion on this grill must be done by a certified gas fitter AT a certified gas fitter's location. I bought the Prestige Pro 500 Natural gas model online because I was told I COULD NOT buy a propane and convert it myself.

Asked by JAMES | Answered by mitchfam4

It is a NG product

Asked by JAMES | Answered by poogie124
Question:
Can the grill be covered and stored outside in cold climates (-5 F) ?Was This Helpful?
Answers:

Hi Abigail. If covered, that should be ok. But I would recommend storing it away from the weather in those conditions to be safe.

Asked by Abilgail | Answered by Joey
Question:
What's the difference between Pro500xxxxxSS1, SS2, and SS3?Was This Helpful?
Answers:

Great question Owen! The change from the Napoleon PRO500-1 series to the PRO500-2 series was the introduction of the safety control knob being red when the burner is engaged; a safety feature that helps indicate at-a-glance if the burner is still on when it shouldn't be. The changes from the Napoleon PRO500-2 series to the PRO500-3 series is the introduction of the LED Color Spectrum lights and the Proximity lighting that displays the Napoleon logo on the ground in front of the grill; providing additional lighting to the grill for evening entertaining. If you have any questions, please give our Customer Service team a call at 877-743-2269. We would be happy to help you!

Asked by OWEN | Answered by Jesica
Question:
How long is the natural gas line that comes out of the grill?Was This Helpful?
Answers:

Hi, Wes. The grill includes a 10ft quick disconnect hose.

Asked by Wes | Answered by Seth

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View Item

Class

PremiumPremiumPremiumPremium

Fuel Type

Natural GasNatural GasNatural GasNatural Gas

Collection

Prestige ProBlaze LTEBlaze LTE+C-Series

Configuration

FreestandingFreestandingFreestandingFreestanding

Exterior Material

Stainless SteelStainless SteelStainless SteelStainless Steel

Exterior Stainless Grade

304 Stainless Steel304 Stainless Steel304 Stainless Steel304 Stainless Steel

Primary Color

Stainless SteelStainless SteelStainless SteelStainless Steel

Number Of Main Burners

4 Burners4 Burners4 Burners3 Burners

Grilling Surface Btus

48000560005600045000

Infrared Main Burner

Not AvailableAvailableAvailableNot Available

Main Burner Material

Stainless Steel304 Cast Stainless Steel304 Cast Stainless Steel304 Cast Stainless Steel

Flame Tamer Material

Stainless SteelStainless SteelStainless SteelStainless Steel

Cooking Grate Material

Stainless SteelStainless SteelStainless SteelStainless Steel

Rotisserie Backburner

YesYesYesNo

Rotisserie Kit

YesAvailableAvailableAvailable

Rotisserie Burner Btus

180001000010000No Rear Burner

Cooking Grid Dimensions

28 X 17 3/4"29 1/2 X 18"29 1/2 X 18"32 X 17 1/4"

Heat Zone Separators

NoYesYesNo

Ignition Type

Flame ThrowerFlame ThrowerFlame ThrowerFlame Thrower

Main Grilling Area

500 Sq. Inches531 Sq. Inches531 Sq. Inches616 Sq. Inches

Flash Tubes

NoYesYesNo

Secondary Grilling Area

400 Sq. Inches184 Sq. Inches184 Sq. Inches164 Sq. Inches

Total Grilling Area

900 Sq. Inches715 Sq. Inches715 Sq. Inches780 Sq. Inches

Burger Count

22181826

Smoker

NoNoNoNo

WiFi/Bluetooth Enabled

NoneNoneNoneNone

Propane Hose Regulator Included

YesNoNoNo

Total Side Burner Btus

14000------

Grill Lights

Internal / ExternalInternal / ExternalInternal / ExternalInternal

Spring Assisted Hood

NoNoYesNo

Thermometer

AnalogAnalogAnalogAnalog

Side Shelves

YesYesYesYes

Side Burner

Sear StationNoneNoneNone

Made in USA

NoNoNoNo

Cart Assembly

Some Assembly RequiredSome Assembly RequiredSome Assembly RequiredPre-Assembled

Commercial-Grade Multi-User

NoNoNoNo

Size

Medium (27 - 33")Medium (27 - 33")Medium (27 - 33")Medium (27 - 33")

Marine Grade

NoNoNoNo

Width

66.5"56.25"56.25"62.5"

Height

51.75"57.25"57.25"50.25"

Depth

25.5"25.75"25.75"25.5"

Weight

254 lbs183 lbs183 lbs220 lbs

Proposition 65

WARNING:
This product can expose you to chemicals including soot, which are known to the State of California to cause cancer, and chemicals including carbon monoxide, which are known to the State of California to cause birth defects or other reproductive harm.

For more information, go to www.p65warnings.ca.gov

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Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We'll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.

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