Napoleon Prestige 500 Propane Gas Grill with Infrared Rear Burner and Infrared Side Burner and Rotisserie Kit - Black - P500RSIBPK-3
Current price $1,499.00
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Napoleon Prestige 500 Propane Gas Grill with Infrared Rear Burner and Infrared Side Burner and Rotisserie Kit - Black - P500RSIBPK-3 image
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Napoleon Grill Cover For PRO 500 & Prestige 500 Series Freestanding Gas Grills image
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Napoleon Rotisserie Grill Basket - 64000 image
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Current price $1,679.98
 
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Warranty

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Lifetime Warranty

Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (469)

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Linn
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

The grill efficiency.

This grill provides a wonderful sear on your meat and cooks evenly and quickly.

 

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P. Allen
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Prestige 500 RSIB

I really like the burner ignition with the flame. There is no doubt the burner has started up.

 

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Jodi
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Beautiful addition to my back porch

Love the reliability as well as the warranty that comes with my stainless steel grill..

 

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Dawn and Bob
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

We love it!

We are really enjoying our Napolean grill! I love the stainless steel grills as they are easy to clean. When I take them out to use the rotisserie they go in the sink for a quick wash, no rusting. I love the rotisserie too. My husband wondered if we would really use it, in the first 3 weeks we had used it 5 times. So far we are pleased with our investment in this grill.

 

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scotishgirl71
Bracebridge, Ontario
Verified Purchaser
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Fantastic Grill! Couldn't be happier

I have had my PRO500 series grill now for a few years and I couldn't be happier with it performance and durability. It's as good today as it was the day I brought it home. Unlike other BBQ brands out there everything still functions 100% with no issues at all. Well worth the money for a grill that will stand the test of time and take the conditions of both beautiful summer grilling weather but also the harsh winter weather. 5+++ stars

 

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LCSOBadBoy
Amherst, Ohio
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Worth the Money

I haven't had the grill that long, but I use it every day. It was pretty simple to put together. Finished in about two hours and fifteen minutes. Seems to keep a pretty even heat with minimal flare-ups. Love the sear side burner.

 

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Dwayne, Charlotte, NC
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Nice and Well built

Purchase the 500 RSIB of the build qualities the Sear Zone, Rotisserie area. I like the way it was easy to unpack. Assembly wasn't hard, I did it by myself. However you do need help with the top portion. The hardest part of the assembly was the putting up the Sear Zone. Only because the picture doesn't show a clear view of which wholes to put the screws I did cut my finger because I place the screws in the wrong hole and it fell cut my finger. Make sure to unpack everything each package contains bolts for each step. Pre drill holes made it easy and fast. My first cook was small. I am use to cooking with coals so this is a learning curve for me. This grill heats up fast and maintain temp well.

 

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Cruise47
Outside Of Toronto
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Vseratility and functionality of the BBQ

The BBQ is so versatile and do many features. Steak cooked to perfection. So moist and tender. Look forward to using the rotisserie

 

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Micheal
BC And New Brunswick
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Best buy ij a long time

awesome grill. i'm a huge fan of BBQ and smokers. i've only cooked 4 times on the grill. Rotisserie is awesome and engineered for these units. i'm upgrading from a tera gear with a universal rotisserie that i had from 6 yrs old. was in great shape but i took good care and covered all the time. thius Napoleon unit is awesome and took my game to a whole new level. Its taken my game to a whole new level. Even cooking and the sear back and side burner are amazingly easy and perfect. With a lifetime warranty and i paid 2200 for mine. Im super impressed so far!

 

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J.B.
Florida
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Wow! Best choice!

Amazing Grill. First cook was rotisserie roast and it turned out way better than I expected. The grill will exceed your BBQ expectations.

 

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Expert Review

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The Skinny:
  • Rock-solid quality and lifetime warranty put it near the top of the Practical grill class
  • Thick, tent-shaped flame tamers hold up incredibly well for worry-free grilling
  • Infrared side sear burner delivers steakhouse results and unexpected versatility
  • Included rear infrared burner and rotisserie kit expand cooking options for entertainers
  • Phantom model features eye-catching matte black finish and a few notable upgrades

Napoleon has long been one of the top names in grilling, offering a combination of quality and affordability that few have been able to beat. Perhaps the best example of Napoleon’s incredible value is the Prestige 500 gas grill, a star of the Practical class that immediately became a favorite among our experts. From its impressive construction and warranty to strong performance and comprehensive features, the Napoleon Prestige 500 is designed with all the right things in mind. But you know how we do things around here: we had to get Chef Tony under the literal hood to see if our suspicions were correct.

Chef Tony’s Napoleon gas grill review included all the usual tests to measure quality, performance, and features, the 3 factors we use to determine any product’s value as it relates to cost. There are XRF and caliper tests on materials, thermocouple measurements and real-world grilling trials to gauge performance, and a watchful eye on the convenience of features throughout the whole process. This review was conducted on the freestanding Prestige 500 RSIB (rear and side infrared burners) model; there’s also a built-in option for outdoor kitchens, along with freestanding units that lack the pair of infrared burners. And we’d be remiss if we didn’t mention the Phantom model, which has a standout matte black finish along with upgraded cooking grids. Let’s get to it!

Quality:

The Napoleon Prestige 500 sets a high bar among Practical grills with both dependable construction and a lifetime warranty on most components.

As usual, Chef Tony’s first order of business was checking every part of the grill for steel quality and thickness. His XRF gun clocked 300-grade stainless steel in the following components: the exterior hood, control panel, cooking grates, flame tamers, tube burners, and drip pan. The interior hood liner, meanwhile, proved to be galvanized steel, while the firebox graded as rust-proof cast aluminum. The Prestige 500’s collection of materials left Chef Tony impressed and confident in the grill’s overall durability.

Chef Tony’s caliper measurements only reinforced that belief, starting with the exterior hood, which turned out to be 20-gauge stainless steel. He clocked 18-gauge stainless steel for both the flame tamers and front control panel, another reassuring sign of this grill’s durability relative to other Practical models. The solid stainless steel rods that make up Napoleon’s iconic wave cooking grids measured 7.5mm in thickness, and the tube burners below were an impressive 1.84mm thick — in Chef Tony’s words, “very heavy for a Practical-class grill.” The 3.5mm-thick firebox also caught his eye, but the real showstopper is the Prestige 500’s warranty. Napoleon offers lifetime coverage on the main components, along with a 15-year warranty on all other parts. “Not very common for a Practical-class grill,” Chef Tony says. “That’s pretty solid.”

Performance:

Good temperature metrics gave way to great real-world results, especially for the Napoleon Prestige 500’s hard-working flame tamers.

After coming away pleased with the Napoleon Prestige 500 gas grill’s quality, Chef Tony turned his eyes toward performance. He hooked up thermocouples across the cooking surface to measure temperature evenness, starting with a low-temperature trial that saw all burners on their lowest setting for 30 minutes. The average overall temperature was 343°F, which Chef Tony acknowledged was a little high before adding a caveat: “Keep in mind this test is run with all burners set to low; you can get a lower temperature by turning some of the burners off.” Next was the 15-minute preheat test with all burners on high; the average temperature hit 522°F, more than enough to achieve effective searing with a standard preheat. Finally, the high-heat experiment yielded an average temperature of 578°F after 20 minutes with all burners on high.

Those were solid numbers, but temperature deviation matters just as much as overall heat. Chef Tony observed which thermocouple produced the greatest difference between its individual readout and the overall grill temperature, noting its location as well. The largest low-temperature deviation occurred in the front-right corner of the grill, about 70°F shy of the 343°F average. The remaining 5 probes were within 36°F of the overall average. For the high-temperature test, the front-right quadrant once again featured the largest difference, checking in at roughly 150°F below the 578°F average. The other thermocouples fell within about 50°F of the grill’s average, which Chef Tony described as a “good range” despite the relatively large maximum deviation.

Numbers don’t tell the whole story, though. The trusty burger tests always sheds light on real-world performance, so Chef Tony loaded down the Napoleon Prestige 500 with beef patties and got to grilling. This experiment confirmed that the front of the grill burned a bit cooler, “but not to a deal-breaking level” for Chef Tony, who merely had to cook the burgers in that area for an extra minute or so. Through it all, Napoleon’s flame tamers exceeded expectations thanks to their tent shape that quickly rolls drippings down and away from the burners to reduce flare-ups. “There were plenty of flames broiling our burgers, but there weren't any that lost control or had to be extinguished,” Chef Tony says. “This was pretty impressive for a Practical-class grill, and certainly not something you see from the majority of them.” A round of grilled kebabs and veggies reaffirmed the effectiveness of the flame tamers. Overall, the Napoleon Prestige 500’s performance earned medium-high marks from Chef Tony. “This grill is an example of how sometimes a thermocouple test can look somewhat off, but the real-world test where you have fat rendering and all those things happening in the system shows a completely different outcome.”

Features:

An infrared sear burner, rotisserie capabilities, and SafetyGlow knobs highlight a well-rounded package of experience-enhancing features.

The first feature that jumped out to Chef Tony was Napoleon’s 14,000-BTU ceramic infrared side burner. These burners are ideal for all-over caramelization, but the Prestige 500’s stands out because of its adjustable cooking grate that can be raised for better searing or lowered to accommodate woks or pots and pans. When not in use, the burner lid can be closed to create additional prep space. Say Chef Tony: “Definitely a really cool feature for a Practical-class grill.” So is the 18,000-BTU rear infrared rotisserie burner, which pairs with the included rotisserie to present cooking options beyond traditional grilling.

At first glance, Napoleon’s SafetyGlow control knobs appear to be all style. But as their name suggests, they bring an important safety feature to the table — burners that glow blue when they’re off and red when they’re lit, allowing you to confirm from a distance that your grill is shut down. Chef Tony found the brand’s quick and reliable Jetfire ignition system to be equally helpful, with rear crossover channels that enabled him to light the entire grill from just a single lit burner. He also liked seeing secondary ignition in the form of a long metal match-holder clip for manual lighting, not to mention a full-width, slide-out drip pan that simplified grease management and cleanup. For those who choose the freestanding model, there’s much more to love in the cart itself: fully enclosed storage to stow propane tanks, a pair of side shelves with tool hooks and storage wells to keep grilling essentials close, and fold-down functionality on the right shelf to save space when storing the grill.

Though not necessarily a “feature,” the Napoleon Phantom Prestige 500 gas grill deserves a mention here. This special model includes everything we’ve noted for the original Prestige 500, but coated in a matte black finish that oozes luxury and mystique. Napoleon also upgraded their distinct wave cooking grids to cast stainless steel, while also swapping out the standard warming rack with a multi-functional rack featuring cutouts for wings and other appetizers. Phantom or original, freestanding or built-in, Chef Tony had high praise for the Napoleon Prestige 500 gas grill. “Overall, I definitely enjoyed testing and grilling on this Prestige,” he says. “For anyone who has been seriously considering this grill versus possibly other grills, I would say it definitely belongs on the top of your short list.”

Overall Rating

3.9 out of5
Value
4.0
Design & Style
4.0
Construction
4.0
Innovation
4.0
Even Heat
4.0
High Heat
4.0
Minimum Flare-Ups
4.0
Temperature Range
3.5
Customer Service
3.5
Warranty
4.0

Questions & Answers (3)

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Question:
Whats the highest temp this grill will get to?
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Answer:
With 4 main burners on high 750 to 800 degrees 

Asked by EdAnswered by randyhindman57

Answer:
We've had it up to 700 degrees and stopped there.  We love this grill, it kicks butt over any other grill we've owned.

Asked by EdAnswered by sring

 
Question:
What is the box width? (i.e. the distance from wheel to wheel)
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Answer:
30"

Asked by LenAnswered by sring

 
Question:
How long do the lithium batteries that light the knobs last?
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Answer:
Hi Dave, Sorry for the confusion, there is a battery pack underneath that runs the lights and the side burner. It uses 3 D batteries. The amount of time they last would depend on the usage and environment.

Asked by DaveAnswered by Tiffany

This question was asked on a different product configuration.

 
Question:
Obviously the rotisserie needs to be plugged into an outlet, but what powers the lit control knobs? Battery or plug in?
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Answer:
Hey Bob! There are mini lithium batteries on the inside of the knobs. Hope this information helps!

Asked by BobAnswered by Luke

 

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Proposition 65

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WARNING: This product can expose you to chemicals including soot, which are knownto the State of California to cause cancer, and chemicals including carbon monoxide, whichare known to the State of California to cause birth defects or other reproductive harm. Formore information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

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Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Message to our customers: Like all retailers and manufacturers, we’re currently experiencing well-publicized supply-chain issues and steel shortages that have caused some orders to be delayed. We sincerely apologize for any inconveniences arising from this situation, and we assure you we’re making every effort to solve these problems with our vendors and logistical partners.

So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.

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