Napoleon Prestige PRO 500 Propane Grill with Infrared Rear and Side Burners and Rotisserie Kit - PRO500RSIBPSS-3
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Warranty

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Lifetime Warranty

Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (327)

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Mr BBQ
Moncton, NB
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Awesome BBQ!

By far the best grill on the market and it looks awesome!

 

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TinaP
Levittown Pa
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Love this grill

Absolutely love this grill and the searing and rotisserie is a great feature. This grill has som much space cooking and storage. I do feel that the wheels could be a little larger. This is an amazing grill.

 

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Jim Irving
North York, ON
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

I love it

This is my second Napoleon BBQ - and it is worth every penny! Great performance from the regular grills and the sizzle zone. Combined with the lighting of the control knobs and well lit grilling area, this bbq is a winner!

 

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stingray101064
Scottsdale Arizona
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Outstanding Grill for showing off your BBQ Skills!

Beautiful Grill, Looks Nice and Cooks Well! Was thinking of buying a built in, but then decided to save a little and get just what I wanted for a little less. There are a lot more accessories included with this unit than I will ever use, but good to know they are available. I have the NG model and starts up just fine, the light show with the control knobs is an added bonus, but if you are going to use the factory accessory cover and cover the grill daily, you cannot leave the light show on as it will run all the time and never shut off. But its fun to show off for your friends when you are using the grill.

 

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Steve W
SoCal Foothills
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Very satisfied

Good size, very even heat distribution, lighting is a real plus.Only minus so far is the access to the grease drip cup to install/clean.

 

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ahatheway
Pendleton, IN
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Everything I Was Looking For

I am really pleased with the small enhancements and features made to their grills over the years. This grill has worked flawlessly from the first ignite. I get even cooks across all the plates. I would recommend this brand in a heartbeat.

 

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Retired Navy Mustang
Bay City, MI
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Quality throughout!

Absolutely awesome grill! Very pleased with the quality. Really did my research before settling on the Napoleon Prestige Pro 500. I could not be happier with my decision. This is a grill that will easily last 15+ years! Quality throughout!

 

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Chuck M
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Prestige 500 Pro!

Very happy with my grill. Does everything I need it to do and looks good doing it. Customer service was phenomenal.

 

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DaSuss
Potomac, MD
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Our first venture into the world of "adult" grills.

We're excited and very pleased with our new Napoleon Prestige Pro 500 stainless steel natural gas grill! It's easy to use, consistent and even heat and cooking, is solid, simple to maintain, and is GORGEOUS. Ours is on a cart on our deck. The cart (also solid) rolls easily and stores our accessories and tools nicely. The searing and rotisserie burners are also both very cool and easy to use, giving us great outcomes. We're looking forward to many years of enjoyment with this product.

 

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Franklin1362
Indianapolis Indiana
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Best Grill Ever

Cooks great. Feature packed and powerful enough to sear. Replaced my charcoal grill and smoker.

 

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Expert Review

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The Skinny:

  • Well-known brand name
  • Fully loaded with great features
  • Proudly made in North America
  • Great Warranty

Things We Love:

The Napoleon Prestige Pro is a feature packed gas grill with innovative accessories and integrated functionality. The Prestige Pro series comes with an infrared rear burner, rotisserie, and “sizzle zone” infrared burner. Freestanding Prestige Pro models also include an ice bucket with integrated cutting board. You can also add the optional charcoal tray for even more ways to cook. The grill comes with LED Spectrum Night Light control knobs with color customizable lights. The lights have a safety glow feature that make them glow red when a burner is in use. The Prestige Pro series also has interior grill lighting for night time grilling and lighting in the storage area under the grill. I also really like Napoleon’s doubled lined “lift-ease” lid, which opens easily and helps hold in heat for optimal heat retention. The lid is hinged near the middle and, when open, adds hardly any depth to the back of the grill. This allows for easy placement in a variety of spaces. The Pro 825 has two “sizzle zone” burners in the second grill area, and a two stage power burners on the side shelf.

One thing that really sets the Prestige Pro apart is its storage features. The Pro boasts soft close storage doors, built-in shelving in the cabinet, condiment racks, tool hooks, towel bars, and even a bottle opener with cap catcher.

Napoleon Prestige Pro grills have stainless steel tube burners that are lit by a "Jetfire" electronic ignition. The Pro series has stainless steel grates with a patented wave design that creates unique sear marks. To spread heat evenly, Napoleon has stainless steel sear plates. The plates also protect the burners and help reduce flare-ups.

The Prestige Pro grills are also available as built-in models, a perfect fit for any outdoor kitchen.

The warranty on the Prestige Pro series is a standout in its class, having a lifetime warranty on the exterior housing, cooking grids, and stainless steel cooking box. Napoleon also boasts a 10 year + 5 warranty on their burners and flame tamers that provides replacement parts at a 50% of normal cost for 5 years after the 10 year warranty expires.

Thing To Consider:

While this grill is built tough, and backed by a strong warranty, Napoleon Prestige Pro grills are not "all stainless steel", which is what many customers are shopping for nowadays. Along with the stainless steel components on the grill, you will also find cast aluminum and porcelain enameled steel components too, such as cart legs, back panels, etc.

Overall Rating

4.1 out of5
Value
4.0
Design & Style
5.0
Construction
4.0
Innovation
4.5
Even Heat
4.0
High Heat
4.0
Minimum Flare-Ups
4.0
Temperature Range
3.5
Customer Service
3.5
Warranty
4.0

Questions & Answers (10)

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Question:
Does the Natural Gas model include the natural gas line to connect to my exsting hookup from the house?
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Answer:
Hi Christopher. Napoleon includes a 10-foot quick-disconnect hose with the natural gas, freestanding grills.

Asked by ChristopherAnswered by Wesley

 
Question:
Where is the Prestige PRO 500 made?
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Answer:
Hi, Moe. The Prestige Pro 500 models are manufactured in Canada.

Asked by MoeAnswered by Logan

 
Question:
Can the LEFT side shelf with searing station be removed as well (like the RIGHT shelf). I want to install the grill in a cutout of my outdoor kitchen island where I have a Weber grill currently. The cutout width is 33 inch
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Answer:
Yes it can be done

Asked by BobAnswered by poogie124

This question was asked on a different product configuration.

Answer:
Hi, Bob. The side shelf containing the sear burner cannot be removed due to the gas connections.

Asked by BobAnswered by Wesley

This question was asked on a different product configuration.

 
Question:
Can you tell me which parts are not stainless steel? I live in Illinois, and the grill will stay outside, covered when not in use. Even with that, I've had problems with Weber cabinets rusting out.
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Answer:
Hi, Joe. With Napoleon Prestige Pro, the entire exterior is 304-grade stainless steel. Napoleon warrants it for the lifetime of the original purchaser.

Asked by JoeAnswered by Wesley

 
Question:
How many pound turkey can you rotisserie in this Pro 500?
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Answer:
Hi Van. The rotisserie can support up to 15 lbs.

Asked by VanAnswered by Joey, BBQGuys Expert

Answer:
Probably in the 10# range

Asked by VanAnswered by eryan36can

Answer:
From what I've read, a 9 to 12 lb. turkey on the rotisserie mode should do it. Some even say up to 14 lbs. is acceptable. I've never done it!

Asked by VanAnswered by payday02

 
Question:
What exactly comes included with the rotisserie kit on this -- forks, rod, and motor?
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Answer:
Yes , all three. 4 - 4 prong holders , One rod that is inserted into the motor

Asked by Monsieur MaillardAnswered by eryan36can

Answer:
I am happy to answer that. The kit comes with a motor (plugs into 110v back of grill) the grill has already installed a motor placement slot, the spit (long rod) and screw in black handle, and 4 sets of forks so you can place two chickens. One set of forks is larger than the other.

Asked by Monsieur MaillardAnswered by pjmartinez73

Answer:
Yes That's exactly what you get

Asked by Monsieur MaillardAnswered by insatblm

 
Question:
Is there a natural gas to LP conversion available ? I would consider buying one IF a conversion kit were available and I were to move to a home without natural gas...
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Answer:
Hi James. Unfortunately Napoleon does not support conversion of their grills. They do not manufacture conversion kits, and converting your grill would void its warranty.

Asked by JAMESAnswered by Joey, BBQGuys Expert

This question was asked on a different product configuration.

Answer:
It is a NG product

Asked by JAMESAnswered by poogie124

This question was asked on a different product configuration.

Answer:
I was told "no". Any conversion on this grill must be done by a certified gas fitter AT a certified gas fitter's location. I bought the Prestige Pro 500 Natural gas model online because I was told I COULD NOT buy a propane and convert it myself.

Asked by JAMESAnswered by mitchfam4

This question was asked on a different product configuration.

 
Question:
Does the right hand side shelf fold down? If not, can the shelf kit from the prestige 500 be used to replace it. I'm asking because I have space constrants
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Answer:
It does not fold down.

Asked by CanoerAnswered by eryan36can

Answer:
The right hand shelf cannot be folded down. But it is easily removed and reinstalled if needed. This is possible because it is only a storage space with no wires or connected hardware.

Asked by CanoerAnswered by pjmartinez73

Answer:
No the right side shelf does not fall down it has a storage area for ice or food debris. But does not need to be added to the BBQ. It is secured to the grill by two larger screws you can remove the screws and remove the entire right side shelf

Asked by CanoerAnswered by insatblm

 
Question:
Does this grill need to be plugged in to operate or just to turn in the lights?
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Answer:
Hi Steve, the main burners on this grill can still be lit without being plugged in. An electrical power source is required for use of the lighting features, rear burner electronic ignition, and side burner electronic ignition. The rear and side burners can still be lit by match/lighter when no power source is available.

Asked by SteveAnswered by Ryan

 
Question:
Can the grill be covered and stored outside in cold climates (-5 F) ?
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Answer:
Hi Abigail. If covered, that should be ok. But I would recommend storing it away from the weather in those conditions to be safe.

Asked by AbilgailAnswered by Joey

This question was asked on a different product configuration.

 
Question:
Will the stainless hood yellow and stain with use? Is the enamel hood suggested?
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Answer:
Hi Kevin! With regular cleaning and maintenance you should not have any issue with yellowing. An enamel hood would still need to be cleaning and enamel can also chip exposing the metal underneath to potential rust.

Asked by KevinAnswered by Tiffany

 
Question:
Can I use the side searing station to cook with a pot?
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Answer:
Hi Ian! Yes, you can absolutely cook with a pot on the side searing station. Just keep the cooking grate in the lower position and you are good to go. Hope this helps!

Asked by IanAnswered by Tiffany

 
Question:
Is this grill available without the side trays. Our pre-existing outdoor kitchen does not allow room for those.
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Answer:
Hi Kenneth, this same grill is available as a built in configuration here: www.bbqguys.com/napoleon-grills/prestige-pro-500-built-in-natural-gas-grill-with-infrared-rear-burner-bipro500rbnss-3-2019

Asked by kennethAnswered by Tiffany

 
Question:
What's the difference between Pro500xxxxxSS1, SS2, and SS3?
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Answer:
Great question Owen! The change from the Napoleon PRO500-1 series to the PRO500-2 series was the introduction of the safety control knob being red when the burner is engaged; a safety feature that helps indicate at-a-glance if the burner is still on when it shouldn't be. The changes from the Napoleon PRO500-2 series to the PRO500-3 series is the introduction of the LED Color Spectrum lights and the Proximity lighting that displays the Napoleon logo on the ground in front of the grill; providing additional lighting to the grill for evening entertaining. If you have any questions, please give our Customer Service team a call at 877-743-2269. We would be happy to help you!

Asked by OWENAnswered by Jesica

This question was asked on a different product configuration.

 

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Proposition 65

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WARNING: This product can expose you to chemicals including soot, which are knownto the State of California to cause cancer, and chemicals including carbon monoxide, whichare known to the State of California to cause birth defects or other reproductive harm. Formore information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

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