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Key Features
- Large window with external heat indicator to monitor food without opening the door
- Digital control panel and two damper valves for maintaining precise smoking temperatures
- Oversized, front-load wood chip tray for up to 2 hours of cook time
- Cold rolled, double-walled steel cabinet with high-heat coating & silver finish
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
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Customer Reviews
Very confused. Trying to do "Burn Off" but the temperature will not get above 250°. Do I need to put wood pellets in for the Burn Off?
1 user found this review helpful
I've had my smoke for going on 2 months now. Not only do I love it but my family as well. They be at work raving about the meats I've been smoking.
Used the vertical digital smoker 4 times and so far it's worked well. If your using the smaller chips you definitely should soak them first or you'll be putting out small flames every half hour. And buy more chips than you think you need cause it's burns through them fast
This has to be the simplest smoker on the market... setting the temperature and time is the hardest. After that, it is foolproof, dead simple and produces perfectly smoked meat every time. You pretty much cannot screw it up with the digital temperature controls.
This is our first time purchasing a smoker. We have the digital electric Pit Boss smoker. It's been wonderful. The smoker is sized just perfect for us, results have been fabulous and the price was reasonable. Highly recommend!
My shout out is for customer service. I purchased the 3-Series and while putting it together I mishandled the door and dropped it on the ground, shattering the glass. Customer service said they cannot send the glass but instead would send me a whole new door unit. Told me they would cover this under warranty. New door arrived and it also had broken glass. Notified CS and they sent a new one, no problem. Outstanding customer service from Pit Boss!
I received this as a christmas gift in 2023. I used it once. It worked just fine. I put it away in the garage under a cover. When I pulled it out in the spring, It kept giving me an error code and resetting. I contacted customer service, as it was under warranty. They said the control board was bad and would send me another one. It was on back order and took over two months to finally show up. I used it twice over the course of 2024. I pulled it out to use it today and it will heat to temp once, then the element won't come back on. I had it set for 300, and every time I went outside it was down to 150, 160, 170, ETC, but the timer was still counting down. It's kept in a dry garage under a cover. It gets cold, but I don't know if that's what's killing the boards? Do I need to drag it into my house every winter to stop it from getting cold? All in all, I've used it 4 times and I'm needing a third control board. Very disappointing..
I will update this if I find a solution. Currently, my smoker will not exceed 100 degrees F unless manually using the "Smoke" function. If I set the timer for 4 hours and the temp to 250 for example, it will turn on the heating element to start but then it does not come back on for the duration of the remaining time.
The smoker gave error codes F5:20, F5:19, F5:02, & F5:01 as sooner as it turned on. Never worked a single time.
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Compare Similar Items
Current Item | ||||
Class | Practical | Premium | Entry-Level | Premium |
|---|---|---|---|---|
Fuel Type | Electric | Electric | Electric | Electric |
Collection | Silver Star | Legacy Series | -- | AmeriQue |
Smoker Type | Vertical | Vertical | Vertical | Vertical |
Smoker And Grill | No | No | Yes | No |
Max Temperature | 400 F | 250 F | -- | 300 F |
Lowest Smoking Temp | 100 F | 100 F | -- | 140 F |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Exterior Material | Painted Steel | Stainless Steel | Painted Steel | Stainless Steel |
Number Of Racks | 4 | 3 | -- | 4 |
Primary Color | Silver | Stainless Steel | Black | Stainless Steel |
Max Food Capacity | 40 Lbs | 38 Lbs | -- | 50 Lbs |
Water Smoker | Yes | No | Yes | No |
Nsf Certification | No | No | No | -- |
Cooking Grid Dimensions | 14 3/4 X 11 5/8" | 14 1/2 X 14 1/2" | 15 X 15" | 18 X 14" |
Main Grilling Area | 760 Sq. Inches | -- | -- | -- |
Total Grilling Area | 760 Sq. Inches | 630 Sq. Inches | -- | 1008 Sq. Inches |
WiFi/Bluetooth Enabled | None | None | None | None |
Thermometer | Digital | Analog | Analog | Digital |
Made in USA | No | -- | -- | -- |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Marine Grade | No | No | No | No |
Width | 20.2" | 17.5" | 21.5" | 20.5" |
Height | 47.3" | 29" | 37" | 39.5" |
Depth | 20.8" | 21" | 27" | 21.5" |
Weight | 55 lbs | 70 lbs | 26 lbs | 150 lbs |
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Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
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