BBQGuys Pro Services Testimonials
At BBQGuys, we're dedicated to ensuring that customers receive the best possible shopping experience and amazing service from real people (don't take our word for it - our customers say it best)! Feedback, positive or negative, helps us to consistently improve our service and expertise, so we encourage you to let us know how we did! Our success is driven by you and your passion for seeking the best shopping experience.
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I wanted to express how great Jamie and your pro team was during our design and ordering phases. Jamie and her team were extremely helpful and detailed oriented. Jamie went above and beyond communicating at every phase to ensure we had the best possible customer experience. We will be choosing your company on all future projects moving forward. Thanks again Jamie for being AWESOME!!!
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Customer service was exemplary and the product far surpassed my expectations. Lots of follow up, even on questions not related directly to my purchase. Great group of employees. Very knowledgeable.
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Super quick response and good functional advice on the building of my outdoor kitchen. Would recommend! Thank you
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My Pro, Michael Hidalgo, has done a lot to help my business. He lets me know what’s in stock, gets the orders ready for me, and always has shipping updates for me. I tell him what I need, and he gets right on it — and if something isn’t in stock, he’s got great recommendations for comparable items. With the supply-and-demand issues we’ve got going on right now, he makes sure I know what’s coming and going. I would definitely recommend BBQGuys Pro services for anyone out there.
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Any time I order from BBQGuys, I know that my customers are getting the best products at the best prices! If there is ever an issue with a product, a question, or need for customer support, my rep Randy has always been there to help with any issues that we have encountered over the years. We install the Blaze product line on most of our outdoor builds, but it’s the service after the sale that will always generate repeat business! Randy and his team give me the support to help my clients with any issues they may encounter.
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Great service! Fast, accurate, & very helpful!
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I have been working on an outdoor project since March 2021, and Randy Watson assisted me throughout the process with my outdoor kitchen needs. He is very knowledgeable, has tremendous follow-up skills, friendly, and just a solid guy to work with. He made the ordering, timing of delivery, and challenge with a defective ice maker seamless and exceeded my expectations throughout. Your website is very user-friendly, and the product set for what I needed was absolutely perfect. As a result, I will always recommend your company and Randy every opportunity I get.
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Your staff and Tech support were very helpful and responded to everything I needed. Thank you for training them so well.
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Amazing response time, and very easy to use website. Joey was awesome at getting me setup in one business day. Highly recommended.