BBQGuys Pro Services Testimonials

At BBQGuys, we're dedicated to ensuring that customers receive the best possible shopping experience and amazing service from real people (don't take our word for it - our customers say it best)! Feedback, positive or negative, helps us to consistently improve our service and expertise, so we encourage you to let us know how we did! Our success is driven by you and your passion for seeking the best shopping experience.

  • ★★★★★
    ★★★★★

    I wanted to express how great Jamie and your pro team was during our design and ordering phases. Jamie and her team were extremely helpful and detailed oriented. Jamie went above and beyond communicating at every phase to ensure we had the best possible customer experience. We will be choosing your company on all future projects moving forward. Thanks again Jamie for being AWESOME!!!

  • ★★★★★
    ★★★★★

    Customer service was exemplary and the product far surpassed my expectations. Lots of follow up, even on questions not related directly to my purchase. Great group of employees. Very knowledgeable.

  • ★★★★★
    ★★★★★

    Super quick response and good functional advice on the building of my outdoor kitchen. Would recommend! Thank you

  • ★★★★★
    ★★★★★

    My Pro, Michael Hidalgo, has done a lot to help my business. He lets me know what’s in stock, gets the orders ready for me, and always has shipping updates for me. I tell him what I need, and he gets right on it — and if something isn’t in stock, he’s got great recommendations for comparable items. With the supply-and-demand issues we’ve got going on right now, he makes sure I know what’s coming and going. I would definitely recommend BBQGuys Pro services for anyone out there.

  • ★★★★★
    ★★★★★

    Any time I order from BBQGuys, I know that my customers are getting the best products at the best prices! If there is ever an issue with a product, a question, or need for customer support, my rep Randy has always been there to help with any issues that we have encountered over the years. We install the Blaze product line on most of our outdoor builds, but it’s the service after the sale that will always generate repeat business! Randy and his team give me the support to help my clients with any issues they may encounter.

  • ★★★★★
    ★★★★★

    Great service! Fast, accurate, & very helpful!

  • ★★★★★
    ★★★★★

    I have been working on an outdoor project since March 2021, and Randy Watson assisted me throughout the process with my outdoor kitchen needs. He is very knowledgeable, has tremendous follow-up skills, friendly, and just a solid guy to work with. He made the ordering, timing of delivery, and challenge with a defective ice maker seamless and exceeded my expectations throughout. Your website is very user-friendly, and the product set for what I needed was absolutely perfect. As a result, I will always recommend your company and Randy every opportunity I get.

  • ★★★★★
    ★★★★★

    Your staff and Tech support were very helpful and responded to everything I needed. Thank you for training them so well.

  • ★★★★★
    ★★★★★

    Amazing response time, and very easy to use website. Joey was awesome at getting me setup in one business day. Highly recommended.

Why Choose BBQGuys?

Learn more about us

Our customer service reps are real people offering great service, backed by 8 weeks of hands-on training with all of our products.

Founded in Baton Rouge in 1998, BBQGuys is proud to call South Louisiana home (yes, the food's as good as they say it is).

If you can dream it, we can design it. Our outdoor kitchen design experts have helped thousands of customers transform their backyards at no extra cost.

Great innovations build great products. Our R&D department develops high-quality, fairly priced grilling equipment.

BBQGuys does more than test and sell grills — we show you how to use them, too. Our experts provide the recipes and skills you need to be a grill master.

From food drives to historical preservation, we're passionate about lifting up and giving back to our community.

We strive for the perfect balance of workplace and community to create a fun, enjoyable environment for all of our employees.

What are our customers saying?

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Inc 5000 Honor Roll Twelve-Time HonoreeUnited States Senate Committee Business of the Week 2019