Napoleon Prestige 500 Propane Gas Grill with Infrared Rear Burner and Infrared Side Burner and Rotisserie Kit - P500RSIBPSS-3
$1,399.00
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Warranty

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Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years.

See manufacturers manual for full warranty details.

Customer Reviews (269)

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Customer images featuring this product

DaveG
MN
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Worth Every Penny!
I was hesitant to spend this amount on a grill, and it took me months to decide. After owning this grill for 4 months, I can only say- Awesome! This is one well engineered piece of equipment. Due to a lack of local dealers, I ordered this out of state, and it was delivered in the shipping crate. Even the crate was well designed! Very clever how the grill was integrated in the crate. Assembly was very easy, and there we no defects in the product. This grill simply work, and it works well. Heats up fast, and it's easy to keep a constant temperature. The sear station is outside of the main grill body where it belongs. And even the "bells and whistle" features are great- love the color change knobs, the cabinet and main lights are great, I grill year around and often in the dark. Just can't say enough how much I like this grill. For sure it's worth every penny.
 

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Randall
Undisclosed
Verified Purchaser
 
★★★★★
★★★★★
Best propane gas grill I've owned.
Great product for BAR-B-Qs. Even heating across the grate. Gas knobs turning red when using a burner is an extra nice feature.
 

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Anonymous
Alberta
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Love My Napoleon Prestige 500
I have put my P500 through lots of tests including leaving the infrared burner lid open during a torrential storm, piling on Snow in cold snowy Canadian winter, & baking in the Ontario heat. The black enamel & stainless steels cleans up well with soap and warm water. Infrared side burner is a must for easy steaks. Recently I have moved from Ontario to Alberta, this BBQ unit travelled in the moving van and arrived unharmed. Absolute tank. Attached a new propane tank, had a burn off, cleaned and away we go. Best BBQ I have ever owned.
  • Clean BBQ
 

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Doreen
Undisclosed
Verified Purchaser
 
★★★★★
★★★★★
Love the grill
Love the grill! Cooks food well especially rotisserie! Easy to use.
 

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michael
Undisclosed
Verified Purchaser
 
★★★★★
★★★★★
No Downside - It Grills Very Well
I was impressed by the customer service and assistance in helping me decide which grill was right for me. I had it narrowed down to two on my own research and the staff assisted me in an unbiased way. Although I thought this grill might be a bit too small, the top grate is much larger than most and can fit a lot of things that need to be off of direct heat, freeing up space below. The functionality of the grill is as advertised and the assembly was not cumbersome (you still need two people for some parts of the assembly). Be careful NOT to use the rear burner with the top rack in place. The grill heats evenly and reaches a very hot temperature for searing. Overall, it was a great purchase and I almost hated to get it dirty because it looks handsome on the deck, with the lighted knobs and design, but ya gotta grill! BONUS - NOT MADE IN CHINA!
 

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Dusty
Melbourne FL
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Great Grill
I bought this grill a month ago. I have had a few minor issues but your customer service department has Always helped me. Julie, is Fantastic. She listens and offers her assistance immediately. I only have a few minor issues. I think your assembly instructions in words vs the picture diagrams would be more helpful. If you would relocate the modular igniter box to under the drip pan on the left side of grill. This way the igniter box is less apt to melt and the wires are better protected.
 

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Dusty
Melbourne FL
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Great Grill
I bought this grill a month ago. I have had a few minor issues but your customer service department has Always helped me. Julie, is Fantastic. She listens and offers her assistance immediately. I only have a few minor issues. I think your assembly instructions in words vs the picture diagrams would be more helpful. If you would relocate the modular igniter box to under the drip pan on the left side of grill. This way the igniter box is less apt to melt and the wires are better protected.
 

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DAS
Washington, MO
 
★★★★★
★★★★★
High Value Product is for real
I researched and researched which grill to buy. This kept coming up as the best value and after a year later of using this grill, it absolutely is a great product and value. I have high expectations on products I buy and I'm usually disappointed, but not with this grill. The napoleon grill was fantastic and everything it said it was. I'd buy again and again. No flame ups and so many accessories included: sear zone, rotisserie kit. It's awesome.
 

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DD
Green Bay Wi
 
★★★★★
★★★★★
Amazing grill and outdoor kitchen
Was a little concerned with assembly instructions as they were only pictures but was the easiest 1.5 hours as everything fit perfectly. Then the first item was a seared steak on the burner AMAZING!! The general grill heats quickly, evenly and the deflector system the best I have seen as there are absolutely no flare ups even with burgers. It was well worth the wait.
 

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Greg87
Baltimore, MD
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Excellent grill
Received my grill yesterday, after a 2 month long wait. Well worth the wait! Side burner Sears steaks beautifully, an the main grill is excellent. Great heat control and no flare ups on my first grill tonight. Can't wait to cook on it again!
 

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Expert Review

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The Skinny:

  • Well-known brand name
  • Affordable price point
  • Reliable ignition system
  • Great accessories and storage features
  • Made in North America
  • Good warranty

Things We Love:

The Napoleon Prestige is a nice freestanding gas grill with innovative accessories and storage features. The Prestige series is available with an infrared rear burner and rotisserie. The P500 has an optional infrared “sizzle-zone” side burner. I love that when the side burner or ice bucket are not in use, the lid is flush - giving you full access to the side shelf space. You can also add a charcoal tray giving you different ways to cook. The Napoleon Prestige comes with blue backlit control knobs. The control knobs have SafetyGlow technology that changes the backlight color from blue to red when a burner is in use. I also really like Napoleon’s doubled lined “lift-ease” lid, which opens easily and helps hold in heat for optimal heat retention. The lid is hinged near the middle and, when open, adds hardly any depth to the back of the grill. This allows for easy placement in a variety of spaces.

Napoleon Prestige grills have stainless steel tube burners that are lit by a "Jetfire" electronic ignition. The P500 comes with stainless steel grates which have a patented wave design that creates unique sear marks to spread heat evenly, Napoleon has stainless steel sear plates. The plates also protect the burners and help reduce flare-ups.

The P500’s infrared “sizzle-zone” is a unique feature on this grill. Its grate is adjustable, allowing you to change the position of the grates. You can lower the grates to the burner for cooking with pots and pans as you would on a conventional side burner, or raise the grates to a higher position for searing meats like steak.

The Prestige 500 is also available in a built-in model, which would make a great centerpiece in your outdoor kitchen.

The warranty on the Prestige series is a standout in its class, having a lifetime warranty on the exterior housing, cooking grids, and porcelain enamel coated lid. Napoleon also boasts a 10 year + 5 warranty on their burners and flame tamers that provides replacement parts at a 50% of normal cost for 5 years after the 10 year warranty expires.

Available only for a limited time, consider Napoleon’s brand-new Phantom Prestige 500 gas grill. Everything you love about the Prestige 500 is here, but bathed in a sophisticated, stylish matte black finish. Love that reliable Napoleon JetFire electronic ignition? How about those four stainless steel tube burners topping out at a combined 48,000 BTUs? Even the 18,000 BTU rear infrared burner and 14,000 infrared side burner make it into this limited, special edition revision.

For all intents and purposes, this is the same grill with a phenomenal, unique design. But there are a few key upgrades: Phantom trades in stainless steel cooking grids for hardier cast stainless steel ones, at the cost of a mere 20 square inches of grilling space. (That’s a trade we’ll make any day.) Instead of stainless steel, the grill cart is now durable, rust and corrosion-resistant black steel. And, of course, that stainless finish has been swapped out for an eye-catching black design that’s sure to turn heads for seasons to come.

Thing To Consider:

While this grill is built tough, and backed by a strong warranty, Napoleon Prestige grills are not "all stainless steel", which is what many customers are shopping for nowadays. Along with the stainless steel components on the grill, you will also find cast aluminum and porcelain enameled steel components too, such as cart legs, back panels, etc.

Overall Rating

3.9 (out of 5)
Value
4.0 (what's this)
Design & Style
4.0 (what's this)
Construction
4.0 (what's this)
Innovation
4.0 (what's this)
Even Heat
4.0 (what's this)
High Heat
4.0 (what's this)
Minimum Flare-Ups
4.0 (what's this)
Temperature Range
3.5 (what's this)
Customer Service
3.5 (what's this)
Warranty
4.0 (what's this)

Questions & Answers (10)

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Question:
What is the length of the Natural Gas connector?
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Answer:
Hello! The product manual states that a 10 foot hose with quick disconnect is included. I hope this helps!

Asked by ChumBucketAnswered by Kaylin

This question was asked on a different product configuration.

Answer:
Hi, my gas line is 10ft long. I love the grill and all the features. Jonathan

Asked by ChumBucketAnswered by limapd

This question was asked on a different product configuration.

Answer:
i think it is 10 feet. but after connecting it and routing it through the cabinet, then to the rear, it extends another approx 90 inches (7.5 feet)

Asked by ChumBucketAnswered by irish_wink

This question was asked on a different product configuration.

Answer:
6 ft

Asked by ChumBucketAnswered by markeh2o

This question was asked on a different product configuration.

Answer:
It is 6 ft long, however 2.5 ft is used before it exits the rear of the cabinet. So, it extends just 3.5 ft more after it exits the back of the unit. Jerry

Asked by ChumBucketAnswered by jmgolenor

This question was asked on a different product configuration.

Answer:
About 8 feet.

Asked by ChumBucketAnswered by ryocum75

This question was asked on a different product configuration.

 
Question:
Is there a grill wide drip tray that can be pulled out from the front? If so, can it be lined with aluminum foil?
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Answer:
Hi Lou. Grease is funneled into a grease cup which can be removed, and the inclined grease tray can also be removed for cleaning. The manufacturer states never to use foil on the drip tray.

Asked by LouAnswered by Joey, BBQGuys Expert

Answer:
No there is not

Asked by LouAnswered by lew72956

Answer:
yes it does!

Asked by LouAnswered by nickking001

 
Question:
Regarding the Pestige 500 with rotisserie kit. Is the rotisserie included with this model the commercial grade unit? What is the maximum weight capacity?
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Answer:
Hi Jjay. The rotisserie kit for the Prestige 500 is rated for 15 lbs. The kit included with the Prestige series is not commercial grade.

Asked by JjayAnswered by Joey, BBQGuys Expert

 
Question:
Do you need an AC power line to operate this Napoleon grill or any other Napoleon grills?
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Answer:
Has batteries for lights on front only need electric for rotisserie

Asked by EvaAnswered by twohearts45

Answer:
No need, it's batteries and mine are about a year old and working well

Asked by EvaAnswered by markrpollack

Answer:
No, you don't. The only thing you need power for is the rotisserie motor. Kevin Kovesci

Asked by EvaAnswered by kkovesci

 
Question:
Does this grill come assembled? If not, is there much assembly required?
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Answer:
There are a lot of parts. I did not have to assemble it. I had 2 of my neighbors come over and assemble it. It took the guys a while, but its a wonderful grille! So happy I bought it. Works great! Patricia

Asked by MariaAnswered by pe9999999

Answer:
No it does not come assembled. I am mechanically inclined and had no trouble. If you feel comfortable building IKEA stuff you should be okay.

Asked by MariaAnswered by greg.stanish

Answer:
No, not assembled, huge, heavy box not easily moved around. LOTS of assembly required.

Asked by MariaAnswered by lew72956

Answer:
Hi Maria. No, there is some assembly required. Check out the assembly video down the page for an idea on what the assembly looks like.

Asked by MariaAnswered by Joey, BBQGuys Expert

Answer:
No, it does not come assembled. It will take a couple of hours. You need 2 people.

Asked by MariaAnswered by scpsf

 
Question:
I like the charcoal smoker box. Could you use wood chips/chunks in this pan instead of charcoal?
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Answer:
Hi Tim. You can definitely add wood chips or chunks to the charcoal tray. If you are intending to cook over the charcoal tray, I wouldn't recommend replacing the charcoal with wood chips, just add chips to the charcoal.

Asked by TimAnswered by Joey, BBQGuys Expert

Answer:
Since this is a propane grill, I would guess you could use about anything you want in "this pan" to flavor the food you are cooking.

Asked by TimAnswered by jackelove99

Answer:
yes

Asked by TimAnswered by lew72956

 
Question:
Are there any lights under the hood or in the cabinet?
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Answer:
Hi Debbie! This model only has lights on the knobs.

Asked by DebbieAnswered by Brandi

This question was asked on a different product configuration.

Answer:
Hi Debbie, this grill only has burner control knob lighting, there are no grill surface or cart storage lights.

Asked by DebbieAnswered by Ryan

This question was asked on a different product configuration.

 
Question:
What is the grade of stainless steel used in the frame/cabinet, lid, and shelves of this grill? Also, in comparison to the black/ gray version of this same grill, which should have greater longevity and be easier to maintain?
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Answer:
Hello Ryan, The lid of the grill is made with 304 Stainless steel. The cart is made from Powder coated galvanized stainless and the shelves are made with 430 stainless steel. The main difference is that the black model has a porcelain coated steel exterior, which may chip with time and use. The stainless steel model is more durable.

Asked by RyanAnswered by Dani

This question was asked on a different product configuration.

 
Question:
One of the previously answered questions indicated that Napoleon grills are manufactured in North America. Are ALL Napoleon grill made in North America? I am pretty sure that the label on one of the Napoleon grills I saw in Lowes indicated that it was "made in China."
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Answer:
Hi Patrick, Napoleon manufactures most of their grills in Canada, and they own a manufacturing facility in China that operates to the same standards as their Canadian location. Prestige and Prestige PRO series grills are made in Canada, Rogue series grills are made in China.

Asked by PatrickAnswered by Ryan

 
Question:
Would you be able to use the rotisserie burner and the 4 main burners simultaneously? In other words could I grill burgers and dogs while a whole chicken or ribs were roasting on the rotisserie. with some grills you cannot operater the rotisserie burner with the main burners (safety feature)
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Answer:
Hi Mark. That is correct, however it is recommended against.

Asked by MarkAnswered by Joey

 
Question:
Does the propane tank have a fuel gage?
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Answer:
Hi Terry, This grill does not come with the propane tank. You would purchase that separately.

Asked by TerryAnswered by Tiffany

 
Question:
Does this come with the rotisserie kit or just the burner?
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Answer:
Hello, the Napoleon Prestige PRO 500 with infrared rear burner does include a rotisserie as well.

Asked by dtungstenUTAnswered by Chris

Answer:
Hi there! This grill comes with the rotisserie kit and the rear infrared burner.

Asked by dtungstenUTAnswered by Tiffany

 
Question:
Does the natural gas grill still have the cutout for a propane tank or does it have a shelf instead?
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Answer:
Hi Adam! There will be a flat bottom in the under cabinet.

Asked by AdamAnswered by Tiffany

This question was asked on a different product configuration.

 
Question:
Is a 1/2 inch outside diameter copper gas line sufficient to power this grill?
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Answer:
Hello, the Napoleon Prestige 500 requires 11 inches water column for propane lines and 7 inches water column for natural gas lines of gas pressure. While the 1/2-inch diameter of the line may be suitable, it will depend on how long the line is. Longer lines will require a larger diameter pipe. You will need to have a licensed plumber or gas fitter inspect the line to see if it is suitable.

Asked by Grill DaemonAnswered by Chris

 
Question:
What is the height from the floor to the top of the side shelves for the Prestige 500 freestanding grill?
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Answer:
Hi William! It is about 36 3/4 inches from the floor to the top of the side shelves. If you need other measurements, take a look at the dimensions page in the manual (pg 4) : cdn.shocho.co/sc-specsheets/P500-3.pdf

Asked by WilliamAnswered by Tiffany

This question was asked on a different product configuration.

 

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Proposition 65

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WARNING: This product can expose you to chemicals including soot, which are knownto the State of California to cause cancer, and chemicals including carbon monoxide, whichare known to the State of California to cause birth defects or other reproductive harm. Formore information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When Will My Item Arrive?

Once shipped, items usually arrive within 3–5 business days. If your item or order is large, it may ship via one of our third-party freight carriers, which deliver from semi trucks with lift gates. Freight delivery is much more complicated than standard parcel shipping — you must schedule a drop-off time, be present for the delivery, and move items from the curb to your residence, among other differences. Sound stressful? If you prepare in advance with our guide to freight delivery, it doesn’t have to be.

We strongly encourage reading the entire freight delivery guide, but here’s a quick snapshot of what you need to be ready for when you order a large package:

  • Your freight carrier will call you to schedule a delivery window of about 4–8 hours
  • You’re required to be physically present at the specified delivery location during the scheduled window
  • Freight shipments are carried in semi trucks, which have lift gates to assist with unloading
  • Freight deliveries are dropped off at the curb and no further — not up the driveway, not the porch, not the garage, and most definitely not the backyard — so it’s on you to transport packages to their intended location
  • For an easier time hauling items to your home or backyard, arrange for at least 2 helpers to be on standby during your delivery window
  • You must sign for the shipment to indicate that you’ve accepted the delivery

Again, we recommend reading our entire breakdown of freight delivery so you can become familiar with the process. Trust us when we say that getting caught off guard with the strict requirements of freight delivery can lead to a whole lot of headaches.

This item leaves our warehouse within 24 Hours

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Message to our customers: Like all retailers and manufacturers, we’re currently experiencing well-publicized supply-chain issues and steel shortages that have caused some orders to be delayed. We sincerely apologize for any inconveniences arising from this situation, and we assure you we’re making every effort to solve these problems with our vendors and logistical partners.

So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.

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