Napoleon Prestige 500 Propane Gas Grill with Infrared Rear Burner and Infrared Side Burner and Rotisserie Kit - P500RSIBPSS-3
Current price $1,499.00
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Warranty

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Lifetime Warranty

Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (915)

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JL Edelson
Manchester New Jersey
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

My first thoughd

Lights fast very hot and the sear zone great I came from charcoal but now I'm a propane convert. Head is built great.. base kinda flimsy

 

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Bahtsi Richardson
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Great grill with good features.

Very solid. We like the lit on/off buttons, therugged grill and the overall look of the unit.

 

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Horhe
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Awesome grill!!!

Very nice grill! build quality is awesome! easy to clean easy to maintain.

 

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jdm246
Florida
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

love it

used all the burners so far. the steak searer, the rotisserie and all the regular burners. everything works great. always fires up with the first click and easy to keep a steady temp. have no problems with it. would buy another one but with the warranty on this it should be the last one I need.

 

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RossPW
Toronto
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Extremely satisfied

Replaced my old Napoleon grill that we'd had for a number of years. Our new grill is meeting all our expectations and is a joy to use. Well worth every cent! I would recommend this grill unreservedly.

 

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Glenn the griller
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Love our Napoleon Grill

It's a great grill. Quality, features, lights to help you know everything is turned off. Gets really hot. Extra cooking spots are wonderful.

 

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J Z
Raleigh, NC
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Great Grill!

Loving it so far.. great grill.. side burner is awesome

 

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ARoz
Ottawa, ON
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Exceeding expectations for far.

This is my first Napoleon BBQ and I can say it is built well. I wish it had a larger shelf as they cannot hold much and I also wish it had a self inside in the storage (bought a little shoe rack and it works.) Other than that, I like how all the heat deflectors cover the whole bottom allowing me to cook more than I could with my older larger BBQ that had open flame between the deflectors. So far so good, true test will be in 5 years how it holds up to Canadian weather.

 

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Terry Miller
Mahone Bay, NS
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Plastic melts

It is a nice product. And I have a modification/fix that would make it even better. Suggest that the end cap next to the sear station be made of the same metal or be lower than the surface of the station. Prefer the former.

 

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Jason S.
Sterling Heights, MI
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

5 months

We have had the grille for 5 months and are happy with it. The infrared side burn is very nice.

 

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Expert Review

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The Skinny:
  • Rock-solid quality and lifetime warranty put it near the top of the Practical grill class
  • Thick, tent-shaped flame tamers hold up incredibly well for worry-free grilling
  • Infrared side sear burner delivers steakhouse results and unexpected versatility
  • Included rear infrared burner and rotisserie kit expand cooking options for entertainers
  • Phantom model features eye-catching matte black finish and a few notable upgrades

Napoleon has long been one of the top names in grilling, offering a combination of quality and affordability that few have been able to beat. Perhaps the best example of Napoleon’s incredible value is the Prestige 500 gas grill, a star of the Practical class that immediately became a favorite among our experts. From its impressive construction and warranty to strong performance and comprehensive features, the Napoleon Prestige 500 is designed with all the right things in mind. But you know how we do things around here: we had to get Chef Tony under the literal hood to see if our suspicions were correct.

Chef Tony’s Napoleon gas grill review included all the usual tests to measure quality, performance, and features, the 3 factors we use to determine any product’s value as it relates to cost. There are XRF and caliper tests on materials, thermocouple measurements and real-world grilling trials to gauge performance, and a watchful eye on the convenience of features throughout the whole process. This review was conducted on the freestanding Prestige 500 RSIB (rear and side infrared burners) model; there’s also a built-in option for outdoor kitchens, along with freestanding units that lack the pair of infrared burners. And we’d be remiss if we didn’t mention the Phantom model, which has a standout matte black finish along with upgraded cooking grids. Let’s get to it!

Quality:

The Napoleon Prestige 500 sets a high bar among Practical grills with both dependable construction and a lifetime warranty on most components.

As usual, Chef Tony’s first order of business was checking every part of the grill for steel quality and thickness. His XRF gun clocked 300-grade stainless steel in the following components: the exterior hood, control panel, cooking grates, flame tamers, tube burners, and drip pan. The interior hood liner, meanwhile, proved to be galvanized steel, while the firebox graded as rust-proof cast aluminum. The Prestige 500’s collection of materials left Chef Tony impressed and confident in the grill’s overall durability.

Chef Tony’s caliper measurements only reinforced that belief, starting with the exterior hood, which turned out to be 20-gauge stainless steel. He clocked 18-gauge stainless steel for both the flame tamers and front control panel, another reassuring sign of this grill’s durability relative to other Practical models. The solid stainless steel rods that make up Napoleon’s iconic wave cooking grids measured 7.5mm in thickness, and the tube burners below were an impressive 1.84mm thick — in Chef Tony’s words, “very heavy for a Practical-class grill.” The 3.5mm-thick firebox also caught his eye, but the real showstopper is the Prestige 500’s warranty. Napoleon offers lifetime coverage on the main components, along with a 15-year warranty on all other parts. “Not very common for a Practical-class grill,” Chef Tony says. “That’s pretty solid.”

Performance:

Good temperature metrics gave way to great real-world results, especially for the Napoleon Prestige 500’s hard-working flame tamers.

After coming away pleased with the Napoleon Prestige 500 gas grill’s quality, Chef Tony turned his eyes toward performance. He hooked up thermocouples across the cooking surface to measure temperature evenness, starting with a low-temperature trial that saw all burners on their lowest setting for 30 minutes. The average overall temperature was 343°F, which Chef Tony acknowledged was a little high before adding a caveat: “Keep in mind this test is run with all burners set to low; you can get a lower temperature by turning some of the burners off.” Next was the 15-minute preheat test with all burners on high; the average temperature hit 522°F, more than enough to achieve effective searing with a standard preheat. Finally, the high-heat experiment yielded an average temperature of 578°F after 20 minutes with all burners on high.

Those were solid numbers, but temperature deviation matters just as much as overall heat. Chef Tony observed which thermocouple produced the greatest difference between its individual readout and the overall grill temperature, noting its location as well. The largest low-temperature deviation occurred in the front-right corner of the grill, about 70°F shy of the 343°F average. The remaining 5 probes were within 36°F of the overall average. For the high-temperature test, the front-right quadrant once again featured the largest difference, checking in at roughly 150°F below the 578°F average. The other thermocouples fell within about 50°F of the grill’s average, which Chef Tony described as a “good range” despite the relatively large maximum deviation.

Numbers don’t tell the whole story, though. The trusty burger tests always sheds light on real-world performance, so Chef Tony loaded down the Napoleon Prestige 500 with beef patties and got to grilling. This experiment confirmed that the front of the grill burned a bit cooler, “but not to a deal-breaking level” for Chef Tony, who merely had to cook the burgers in that area for an extra minute or so. Through it all, Napoleon’s flame tamers exceeded expectations thanks to their tent shape that quickly rolls drippings down and away from the burners to reduce flare-ups. “There were plenty of flames broiling our burgers, but there weren't any that lost control or had to be extinguished,” Chef Tony says. “This was pretty impressive for a Practical-class grill, and certainly not something you see from the majority of them.” A round of grilled kebabs and veggies reaffirmed the effectiveness of the flame tamers. Overall, the Napoleon Prestige 500’s performance earned medium-high marks from Chef Tony. “This grill is an example of how sometimes a thermocouple test can look somewhat off, but the real-world test where you have fat rendering and all those things happening in the system shows a completely different outcome.”

Features:

An infrared sear burner, rotisserie capabilities, and SafetyGlow knobs highlight a well-rounded package of experience-enhancing features.

The first feature that jumped out to Chef Tony was Napoleon’s 14,000-BTU ceramic infrared side burner. These burners are ideal for all-over caramelization, but the Prestige 500’s stands out because of its adjustable cooking grate that can be raised for better searing or lowered to accommodate woks or pots and pans. When not in use, the burner lid can be closed to create additional prep space. Say Chef Tony: “Definitely a really cool feature for a Practical-class grill.” So is the 18,000-BTU rear infrared rotisserie burner, which pairs with the included rotisserie to present cooking options beyond traditional grilling.

At first glance, Napoleon’s SafetyGlow control knobs appear to be all style. But as their name suggests, they bring an important safety feature to the table — burners that glow blue when they’re off and red when they’re lit, allowing you to confirm from a distance that your grill is shut down. Chef Tony found the brand’s quick and reliable Jetfire ignition system to be equally helpful, with rear crossover channels that enabled him to light the entire grill from just a single lit burner. He also liked seeing secondary ignition in the form of a long metal match-holder clip for manual lighting, not to mention a full-width, slide-out drip pan that simplified grease management and cleanup. For those who choose the freestanding model, there’s much more to love in the cart itself: fully enclosed storage to stow propane tanks, a pair of side shelves with tool hooks and storage wells to keep grilling essentials close, and fold-down functionality on the right shelf to save space when storing the grill.

Though not necessarily a “feature,” the Napoleon Phantom Prestige 500 gas grill deserves a mention here. This special model includes everything we’ve noted for the original Prestige 500, but coated in a matte black finish that oozes luxury and mystique. Napoleon also upgraded their distinct wave cooking grids to cast stainless steel, while also swapping out the standard warming rack with a multi-functional rack featuring cutouts for wings and other appetizers. Phantom or original, freestanding or built-in, Chef Tony had high praise for the Napoleon Prestige 500 gas grill. “Overall, I definitely enjoyed testing and grilling on this Prestige,” he says. “For anyone who has been seriously considering this grill versus possibly other grills, I would say it definitely belongs on the top of your short list.”

Overall Rating

3.9 out of5
Value
4.0
Design & Style
4.0
Construction
4.0
Innovation
4.0
Even Heat
4.0
High Heat
4.0
Minimum Flare-Ups
4.0
Temperature Range
3.5
Customer Service
3.5
Warranty
4.0

Questions & Answers (10)

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Question:
Can you change the side you want the side burner on?
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Answer:
Hi Pete. The side burner on the Napoleon Prestige 500 grill is only on the right side. It cannot be changed.

Asked by PeteAnswered by Wesley

 
Question:
Can I replace the included natural gas hose with a longer one?
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Answer:
Hi Joe. Any hose longer than the 10-foot hose that was included will have an affect on the performance of the grill. We would not suggest it, nor would Napoleon.

Asked by Joe HAnswered by Wesley

This question was asked on a different product configuration.

Answer:
I have a 50 ft. 3/8" gas hose from home deopt on my grill and it works fine.

Asked by Joe HAnswered by jrwesty

This question was asked on a different product configuration.

 
Question:
hi im considering the napoleon prestige 500 rsib grill cart and was wondering if its possible to remove the head from the grill cart and install it into a countertop? currently i am in the process of building an outdoor kitchen area and would like to use the grill cart meanwhile and then remove the head when the kitchen countertop is done and install it
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Answer:
Hi Duben96. The Napoleon Prestige 500 is a great choice, but the grill head is not removeable from the cart.

Asked by duben96Answered by Wesley

This question was asked on a different product configuration.

Answer:
Hi: I had the very same issue two years ago. Except, I had already purchased the grill and then decided to do a built-in kitchen. I talked to Napoleon's technical people directly and they told me under no uncertain terms that the cart units are not engineered to be built-in. If built-in it would over head and burn up the wiring/electronics. I believe they do have a top that can be built in, but the cart version is not the one. I ended up having our contractor just make a space for the grill and that is just fine. Air can circulate all around the unit and it has not had any heat problems in the 2 years that we have used it. Also, I can pull the unit out to clean it and clean behind it and this is handy. I really ended up not missing built-in option. I did take one of the "table wings" off so it was more compact in the space. Hope this helps...

Asked by duben96Answered by jmgolenor

This question was asked on a different product configuration.

Answer:
I would not recommend that with this grill. There are units made specifically for that purpose, which would probably make more sense. There is an installation video on the Napoleon  website with step by step instructions. I would watch that to see what you would be getting into.John  "No man's life, liberty, or property are safe when the legislature is in session!" - Gideon J. Tucker 1866 "I cook with wine. Sometimes I even add it to the food." -W.C. Fields 

Asked by duben96Answered by spicensmoke

This question was asked on a different product configuration.

 
Question:
How heavy is the grill?
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Answer:
I'm not sure how heavy it is, I'm sure it's available online. I do have to say that I put it together myself and I do really love the grill. I use all of the features, I even purchased equipment to smoke with it. It's a great grill

Asked by JerryAnswered by royourboat34

Answer:
Hi, Jerry. Napoleon shows that the Prestige 500 grill weighs in at 207 pounds.

Asked by JerryAnswered by Wesley

 
Question:
Can the side burner be used for cooking by using a fry pan or a pot or is this for searing only
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Answer:
I use it all the time for not only searing but to heat up sauces, etc, as it has it's own temperature control

Asked by A Valued CustomerAnswered by jlukas55

Answer:
Hi. The Side Sear Station on the Napoleon grills have 2 position grates that will allow cooking with cookware as well as searing.

Asked by A Valued CustomerAnswered by Wesley

 
Question:
Can the side burner be swapped to the right side
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Answer:
I don;t think so.  The gas line is no long enough to reach to the right side.

Asked by NedAnswered by jrwesty

This question was asked on a different product configuration.

Answer:
No, it cannot that I can see.

Asked by NedAnswered by prsheridan1

This question was asked on a different product configuration.

Answer:
No, unless they make that specific design.

Asked by NedAnswered by ryocum75

This question was asked on a different product configuration.

Answer:
They cannot be swapped.

Asked by NedAnswered by tammerattallah

This question was asked on a different product configuration.

 
Question:
What is the length of the Natural Gas connector?
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Answer:
Hello! The product manual states that a 10 foot hose with quick disconnect is included. I hope this helps!

Asked by ChumBucketAnswered by Kaylin

This question was asked on a different product configuration.

Answer:
Hi, my gas line is 10ft long. I love the grill and all the features. Jonathan

Asked by ChumBucketAnswered by limapd

This question was asked on a different product configuration.

Answer:
i think it is 10 feet. but after connecting it and routing it through the cabinet, then to the rear, it extends another approx 90 inches (7.5 feet)

Asked by ChumBucketAnswered by irish_wink

This question was asked on a different product configuration.

Answer:
6 ft

Asked by ChumBucketAnswered by markeh2o

This question was asked on a different product configuration.

Answer:
It is 6 ft long, however 2.5 ft is used before it exits the rear of the cabinet. So, it extends just 3.5 ft more after it exits the back of the unit. Jerry

Asked by ChumBucketAnswered by jmgolenor

This question was asked on a different product configuration.

Answer:
About 8 feet.

Asked by ChumBucketAnswered by ryocum75

This question was asked on a different product configuration.

 
Question:
Is there a grill wide drip tray that can be pulled out from the front? If so, can it be lined with aluminum foil?
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Answer:
Hi Lou. Grease is funneled into a grease cup which can be removed, and the inclined grease tray can also be removed for cleaning. The manufacturer states never to use foil on the drip tray.

Asked by LouAnswered by Joey, BBQGuys Expert

Answer:
No there is not

Asked by LouAnswered by lew72956

Answer:
yes it does!

Asked by LouAnswered by nickking001

 
Question:
Regarding the Pestige 500 with rotisserie kit. Is the rotisserie included with this model the commercial grade unit? What is the maximum weight capacity?
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Answer:
Hi Jjay. The rotisserie kit for the Prestige 500 is rated for 15 lbs. The kit included with the Prestige series is not commercial grade.

Asked by JjayAnswered by Joey, BBQGuys Expert

 
Question:
Do you need an AC power line to operate this Napoleon grill or any other Napoleon grills?
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Answer:
Has batteries for lights on front only need electric for rotisserie

Asked by EvaAnswered by twohearts45

Answer:
No need, it's batteries and mine are about a year old and working well

Asked by EvaAnswered by markrpollack

Answer:
No, you don't. The only thing you need power for is the rotisserie motor. Kevin Kovesci

Asked by EvaAnswered by kkovesci

 
Question:
Does this grill come assembled? If not, is there much assembly required?
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Answer:
There are a lot of parts. I did not have to assemble it. I had 2 of my neighbors come over and assemble it. It took the guys a while, but its a wonderful grille! So happy I bought it. Works great! Patricia

Asked by MariaAnswered by pe9999999

Answer:
No it does not come assembled. I am mechanically inclined and had no trouble. If you feel comfortable building IKEA stuff you should be okay.

Asked by MariaAnswered by greg.stanish

Answer:
No, not assembled, huge, heavy box not easily moved around. LOTS of assembly required.

Asked by MariaAnswered by lew72956

Answer:
Hi Maria. No, there is some assembly required. Check out the assembly video down the page for an idea on what the assembly looks like.

Asked by MariaAnswered by Joey, BBQGuys Expert

Answer:
No, it does not come assembled. It will take a couple of hours. You need 2 people.

Asked by MariaAnswered by scpsf

 
Question:
I like the charcoal smoker box. Could you use wood chips/chunks in this pan instead of charcoal?
Was This Helpful?
Answer:
Hi Tim. You can definitely add wood chips or chunks to the charcoal tray. If you are intending to cook over the charcoal tray, I wouldn't recommend replacing the charcoal with wood chips, just add chips to the charcoal.

Asked by TimAnswered by Joey, BBQGuys Expert

Answer:
Since this is a propane grill, I would guess you could use about anything you want in "this pan" to flavor the food you are cooking.

Asked by TimAnswered by jackelove99

Answer:
yes

Asked by TimAnswered by lew72956

 
Question:
Are there any lights under the hood or in the cabinet?
Was This Helpful?
Answer:
Hi Debbie! This model only has lights on the knobs.

Asked by DebbieAnswered by Brandi

This question was asked on a different product configuration.

Answer:
Hi Debbie, this grill only has burner control knob lighting, there are no grill surface or cart storage lights.

Asked by DebbieAnswered by Ryan

This question was asked on a different product configuration.

 
Question:
What is the grade of stainless steel used in the frame/cabinet, lid, and shelves of this grill? Also, in comparison to the black/ gray version of this same grill, which should have greater longevity and be easier to maintain?
Was This Helpful?
Answer:
Hello Ryan, The lid of the grill is made with 304 Stainless steel. The cart is made from Powder coated galvanized stainless and the shelves are made with 430 stainless steel. The main difference is that the black model has a porcelain coated steel exterior, which may chip with time and use. The stainless steel model is more durable.

Asked by RyanAnswered by Dani

This question was asked on a different product configuration.

 
Question:
One of the previously answered questions indicated that Napoleon grills are manufactured in North America. Are ALL Napoleon grill made in North America? I am pretty sure that the label on one of the Napoleon grills I saw in Lowes indicated that it was "made in China."
Was This Helpful?
Answer:
Hi Patrick, Napoleon manufactures most of their grills in Canada, and they own a manufacturing facility in China that operates to the same standards as their Canadian location. Prestige and Prestige PRO series grills are made in Canada, Rogue series grills are made in China.

Asked by PatrickAnswered by Ryan

 
Question:
Would you be able to use the rotisserie burner and the 4 main burners simultaneously? In other words could I grill burgers and dogs while a whole chicken or ribs were roasting on the rotisserie. with some grills you cannot operater the rotisserie burner with the main burners (safety feature)
Was This Helpful?
Answer:
Hi Mark. That is correct, however it is recommended against.

Asked by MarkAnswered by Joey

 
Question:
Does the natural gas grill still have the cutout for a propane tank or does it have a shelf instead?
Was This Helpful?
Answer:
Hi Adam! There will be a flat bottom in the under cabinet.

Asked by AdamAnswered by Tiffany

This question was asked on a different product configuration.

 
Question:
What is the height from the floor to the top of the side shelves for the Prestige 500 freestanding grill?
Was This Helpful?
Answer:
Hi William! It is about 36 3/4 inches from the floor to the top of the side shelves. If you need other measurements, take a look at the dimensions page in the manual (pg 4) : cdn.shocho.co/sc-specsheets/P500-3.pdf

Asked by WilliamAnswered by Tiffany

This question was asked on a different product configuration.

 

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Proposition 65

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WARNING: This product can expose you to chemicals including soot, which are knownto the State of California to cause cancer, and chemicals including carbon monoxide, whichare known to the State of California to cause birth defects or other reproductive harm. Formore information go to www.p65Warnings.ca.gov.

Shipping & Returns

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When will my item arrive?

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