Napoleon Prestige 500 Propane Gas Grill - P500PSS-3
$1,199.00
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Professional Grill Assembly for $99

Book a professional to help assemble this grill for only $99.
All bookings and inquiries are handled by Handy. 

Warranty

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Napoleon offers a Presidents Limited Lifetime Warranty. The aluminum castings, stainless steel base, stainless steel lid, porcelain enamel lid, and stainless steel cooking grids are warrantied for a lifetime. The stainless steel tube burners and porcelain-enameled cast iron cooking grids are warrantied for ten (10) years, plus half off for life. The stainless steel sear plates, stainless steel infrared rotisserie burner, and ceramic infrared burners (excluding screen) are warrantied for five (5) years, plus half off for life. All other parts are warrantied for two (2) years.

Refer to manufacturers manual for full warranty details.

Customer Reviews (23)

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Big Bob
Psl FL
Napoleon Grills - BV
 
★★★★★
★★★★★
Great grill
Best grill I have ever had makes look like a grill master
 

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Ian P
Elmsdale, NS
Napoleon Grills - BV
 
★★★★★
★★★★★
Prestige 500 Propane Gas Grill
Great BBQ, set up was a snap. I love that the dials turn red when you turn on the gas.
 

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Ken Kurz
Cambridge, Ontario
Napoleon Grills - BV
 
★★★★★
★★★★★
Great Workmanship
My father bought a Natural Gas Napoleon about 30 years ago. When he passed away 10 years ago (2011) it was gifted to me. This BBQ is still in the original shape. Absolutely complete. Not even the burners have been replaced. I recently upgraded to the Prestige 500 because it was bigger. I hope to get many years from this one as well. Thanks Napoleon!
 

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John , Medina
Undisclosed
Napoleon Grills - BV
 
★★★★★
★★★★★
First Class Grill!!!!!!
I have a Prestise 500 and I am very Happy with it, first class! Also got the SS Grid Scraper #62031 which works Really Well and the SS Smoker Box #67013 works but you need to pick up the grilling grate to fill/refill it, not a good idea because it is hot, oilly, has food on it. Better if a Smaller replacement grate would be used, so you could use it and take the smoker box lid off and on.
 

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Jim M
Central NY
Napoleon Grills - BV
 
★★★★★
★★★★★
Best Grills Ever!
I love these grills so much that I owe two! Best grills I've ever owned.
 

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Tom L
Randolph, NJ
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Excellent Grill for people who care
I purchased a Prestige 500 to replace my MHP grill that I used for 26 years after very careful research. I liked the design of the Prestige 500 and the build quality, and assembly was not a problem. I LOVE this grill and we have enjoyed many great meals from it - fish, pork, beef and more. The rotisserie is fabulous for chicken - incredibly moist and flavorful. My main reason for the purchase was to get a larger grill area - I often cook meat, potatoes and veggies at the same time so cooking area needs to be big enough. I have been using my grill for almost six months now, and I can say that it is capable of generating an enormous amount of heat which can be challenging to moderate the temps to avoid burning the food. I will also note that I got the basic 500 Prestige grill - no side or rear burners needed for me.
Staff Response:
Thank you for your feedback! We are happy to hear that you love your Prestige 500's design and build quality. Do not hesitate to contact our Customer Solutions Department for some great tips regarding the heat moderation. If you would like some great grilling inspiration, here is the link to our recipes: https://www.napoleon.com/en/us/grills/recipes
 

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imani
Richmond Hill
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Excellent grill for a lifetime
Love the grill and the design. its once in a lifetime to own such a grill. excellent even heating capability and love the wave grill grids
 

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Khris
Toronto
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Great Purchase
Easy BBQ to set up with clear instructions. All of the features work great. My only constructive feedback is that a little more instruction on the use of the counter weight on the rotisserie would have been helpful.
 

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Davey
Brampton, On
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
long lasting and great results
I recently ordered replacement parts for my barbeque. The parts came on time and some of the more costly parts (i.e. burner and flame bars) were covered under warranty!
 

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dewy
Ontario Canada
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Great BBQ
a real next level grill!/made in canada
 

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Expert Review

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The Skinny:

  • Well-known brand name
  • Affordable price point
  • Reliable ignition system
  • Great accessories and storage features
  • Made in North America
  • Good warranty

Things We Love:

The Napoleon Prestige is a nice freestanding gas grill with innovative accessories and storage features. The Prestige series is available with an infrared rear burner and rotisserie. The P500 has an optional infrared “sizzle-zone” side burner. I love that when the side burner or ice bucket are not in use, the lid is flush - giving you full access to the side shelf space. You can also add a charcoal tray giving you different ways to cook. The Napoleon Prestige comes with blue backlit control knobs. The control knobs have SafetyGlow technology that changes the backlight color from blue to red when a burner is in use. I also really like Napoleon’s doubled lined “lift-ease” lid, which opens easily and helps hold in heat for optimal heat retention. The lid is hinged near the middle and, when open, adds hardly any depth to the back of the grill. This allows for easy placement in a variety of spaces.

Napoleon Prestige grills have stainless steel tube burners that are lit by a "Jetfire" electronic ignition. The P500 comes with stainless steel grates which have a patented wave design that creates unique sear marks to spread heat evenly, Napoleon has stainless steel sear plates. The plates also protect the burners and help reduce flare-ups.

The P500’s infrared “sizzle-zone” is a unique feature on this grill. Its grate is adjustable, allowing you to change the position of the grates. You can lower the grates to the burner for cooking with pots and pans as you would on a conventional side burner, or raise the grates to a higher position for searing meats like steak.

The Prestige 500 is also available in a built-in model, which would make a great centerpiece in your outdoor kitchen.

The warranty on the Prestige series is a standout in its class, having a lifetime warranty on the exterior housing, cooking grids, and porcelain enamel coated lid. Napoleon also boasts a 10 year + 5 warranty on their burners and flame tamers that provides replacement parts at a 50% of normal cost for 5 years after the 10 year warranty expires.

Available only for a limited time, consider Napoleon’s brand-new Phantom Prestige 500 gas grill. Everything you love about the Prestige 500 is here, but bathed in a sophisticated, stylish matte black finish. Love that reliable Napoleon JetFire electronic ignition? How about those four stainless steel tube burners topping out at a combined 48,000 BTUs? Even the 18,000 BTU rear infrared burner and 14,000 infrared side burner make it into this limited, special edition revision.

For all intents and purposes, this is the same grill with a phenomenal, unique design. But there are a few key upgrades: Phantom trades in stainless steel cooking grids for hardier cast stainless steel ones, at the cost of a mere 20 square inches of grilling space. (That’s a trade we’ll make any day.) Instead of stainless steel, the grill cart is now durable, rust and corrosion-resistant black steel. And, of course, that stainless finish has been swapped out for an eye-catching black design that’s sure to turn heads for seasons to come.

Thing To Consider:

While this grill is built tough, and backed by a strong warranty, Napoleon Prestige grills are not "all stainless steel", which is what many customers are shopping for nowadays. Along with the stainless steel components on the grill, you will also find cast aluminum and porcelain enameled steel components too, such as cart legs, back panels, etc.

Overall Rating

3.9 (out of 5)
Value
4.0 (what's this)
Design & Style
4.0 (what's this)
Construction
4.0 (what's this)
Innovation
4.0 (what's this)
Even Heat
4.0 (what's this)
High Heat
4.0 (what's this)
Minimum Flare-Ups
4.0 (what's this)
Temperature Range
3.5 (what's this)
Customer Service
3.5 (what's this)
Warranty
4.0 (what's this)

Questions & Answers (1)

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Question:
Is the bottom of the cabinet solid/flat if you get the natural gas model or does it still have the dip for the propane tank?
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Answer:
Hi Kerry. The natural gas model does not include the propane tank holder.

Asked by KerryAnswered by Joey, BBQGuys Expert

This question was asked on a different product configuration.

 
Question:
Can you take off the shelves on both side and slide it between 2 cabinets on either side?
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Answer:
Hi there! You could assembly the grill without the side shelves but I do not think they will fit inside the cabinet. Also if it helps, the side shelves do fold down. The width of the grill with the side shelves folded down is 41.75-inches.

Asked by tbov23Answered by Tiffany

 
Question:
What is the width of the grill with the side trays removed?
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Answer:
Hi Clayton. With the shelves folded down it is 41 3/4 inches wide. With the shelves completely removed it would be somewhere between 30-35 inches.

Asked by ClaytonAnswered by Joey

This question was asked on a different product configuration.

 
Question:
Hot hot does the sear station get? How does compare to the Weber Sear Station?
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Answer:
Hi Joel. Napoelon's sear station can reach up to 1800 degrees in about a minute.

Asked by JoelAnswered by Joey

This question was asked on a different product configuration.

 
Question:
Is the cover interior steel or cast aluminum?
Was This Helpful?
Answer:
Hi there! The interior of the hood is composed of steel.

Asked by SunnilaAnswered by Caroline

This question was asked on a different product configuration.

 

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Proposition 65

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WARNING: This product can expose you to chemicals including soot, which are knownto the State of California to cause cancer, and chemicals including carbon monoxide, whichare known to the State of California to cause birth defects or other reproductive harm. Formore information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When Will My Item Arrive?

Once shipped, items usually arrive within 3–5 business days. If your item or order is large, it may ship via one of our third-party freight carriers, which deliver from semi trucks with lift gates. Freight delivery is much more complicated than standard parcel shipping — you must schedule a drop-off time, be present for the delivery, and move items from the curb to your residence, among other differences. Sound stressful? If you prepare in advance with our guide to freight delivery, it doesn’t have to be.

We strongly encourage reading the entire freight delivery guide, but here’s a quick snapshot of what you need to be ready for when you order a large package:

  • Your freight carrier will call you to schedule a delivery window of about 4–8 hours
  • You’re required to be physically present at the specified delivery location during the scheduled window
  • Freight shipments are carried in semi trucks, which have lift gates to assist with unloading
  • Freight deliveries are dropped off at the curb and no further — not up the driveway, not the porch, not the garage, and most definitely not the backyard — so it’s on you to transport packages to their intended location
  • For an easier time hauling items to your home or backyard, arrange for at least 2 helpers to be on standby during your delivery window
  • You must sign for the shipment to indicate that you’ve accepted the delivery

Again, we recommend reading our entire breakdown of freight delivery so you can become familiar with the process. Trust us when we say that getting caught off guard with the strict requirements of freight delivery can lead to a whole lot of headaches.

This item leaves our warehouse within 24 Hours

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Message to our customers: Like all retailers and manufacturers, we’re currently experiencing well-publicized supply-chain issues and steel shortages that have caused some orders to be delayed. We sincerely apologize for any inconveniences arising from this situation, and we assure you we’re making every effort to solve these problems with our vendors and logistical partners.

So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.

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