Napoleon Prestige 500 Built-in Natural Gas Grill with Infrared Rear Burner and Rotisserie Kit - BIP500RBNSS-3
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Warranty

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Lifetime Warranty

Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (29)

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Scott W.
Arizona
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Great Built In

I grill 2-3 times per week. The Napoleon built in Prestige 500 was a must have when I upgraded to a built in BBQ. Construction of the grill is solid - and so are the cooking grates. The only flimsy pieces are the "wings" on the removable grease tray; this tray is the only improvement I think this grill needs. It's small and needs cleaned nearly every cook - plus when removing you have to be sure not to dislodge, sever, or Knick any of your control knob wires. It's a little cumbersome, but the overall quality of the grill does overshadow this one issue.

 

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Bill Mc.
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Love It !

The grill is solid and well designed. The rotisserie feature is amazing. Elevated out grilling experience.

 

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Jeremy Campbell
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

100

I wanted a good BBQ that was dual fuel, (gas and charcoal) after a lot of searching I found a good,well built bbq... hopefully it will last for many years to come..

 

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James Clegg
Matthews NC
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Highly recommend this grill

The Napoleon 500 is a well designed and constructed grill. Versatile and good quality. The side burner is great for searing meat as well as cooking. The back wall burner perfect for rotisserie cooking.

 

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Michał . T
Rockwall TX
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Outstanding looking grill everything is build solid

Looks awesome ,high quality solid grill it gets very hot on high heat over 700° with no problem

 

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Bill Addison
Westfield, In
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Napoleon built in grill

My napoleon built in grill is excellent for all grilling. Very good for searing steaks. The control knobs turning red when on and blue when off is a nice feature I wish I knew about 15 plus years ago.

 

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Brandon
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

Fit into my existing outdoor kitchen like a champ

This grill is great. The only thing I had to do to get it set up was purchase a male to male connector that would attach our existing propane line to the grills manifold. Super easy to set up and install. One thing I haven't figured out is how to get the grease catch to be held up. It's most likely operator error and I haven't really tried to figure it out completely yet. I've got it to where it works for me

 

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Tgaffer
New York
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Best grill I've ever cooked on!

Best BBQ I've ever cooked with. The first dish we made was grilled octopus. After the initial cooking on the grill we finished it on the searing burner, the results were spectacular, soft and tender on the inside and crispy on the outside. Next was pizza, this grill get very hot quickly. The stone was up to temperature in just over half the time of my old grill. In about 7 minutes I had a perfectly baked pizza. We made a steak in the searing burner next, an inch and a quarter thick steak took 5 minutes to a perfect medium rare, warm pink inside and a hard crust. Took longer to rest the meat than cook it. Veggies grilled up perfectly in no time but you have to watch your heat, I had to turn off the outside burners and down the center ones. This is a far cry from my previous grill (which was a commercial grill 15 years ago). With it's lifetime warranty I'm hoping that I'll never have to buy another grill again but if I do it's going to be a Napoleon!

 

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alexandre
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

It s built fort last

This product is built for last and look really nice

 

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Bgrillin
Austin,TX
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Amazing quality

Purchased this unit to build my own outdoor kitchen in 2021. After a full year of use almost daily this grill is still blowing me away with its quality. With just 2 burners on I can quickly get the grill to 700! I love the versatility of being able to use the rear burner and rotisserie too. I've added the Napoleon griddle to my set up and get the flexibility no other grill has! The stainless steel grates make it easy to clean, and I haven't had to clean any tubes yet, I've done two seasonal cleanings and they are a breeze!

 

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Expert Review

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The Skinny:
  • Rock-solid quality and lifetime warranty put it near the top of the Practical grill class
  • Thick, tent-shaped flame tamers hold up incredibly well for worry-free grilling
  • Infrared side sear burner delivers steakhouse results and unexpected versatility
  • Included rear infrared burner and rotisserie kit expand cooking options for entertainers
  • Phantom model features eye-catching matte black finish and a few notable upgrades

Napoleon has long been one of the top names in grilling, offering a combination of quality and affordability that few have been able to beat. Perhaps the best example of Napoleon’s incredible value is the Prestige 500 gas grill, a star of the Practical class that immediately became a favorite among our experts. From its impressive construction and warranty to strong performance and comprehensive features, the Napoleon Prestige 500 is designed with all the right things in mind. But you know how we do things around here: we had to get Chef Tony under the literal hood to see if our suspicions were correct.

Chef Tony’s Napoleon gas grill review included all the usual tests to measure quality, performance, and features, the 3 factors we use to determine any product’s value as it relates to cost. There are XRF and caliper tests on materials, thermocouple measurements and real-world grilling trials to gauge performance, and a watchful eye on the convenience of features throughout the whole process. This review was conducted on the freestanding Prestige 500 RSIB (rear and side infrared burners) model; there’s also a built-in option for outdoor kitchens, along with freestanding units that lack the pair of infrared burners. And we’d be remiss if we didn’t mention the Phantom model, which has a standout matte black finish along with upgraded cooking grids. Let’s get to it!

Quality:

The Napoleon Prestige 500 sets a high bar among Practical grills with both dependable construction and a lifetime warranty on most components.

As usual, Chef Tony’s first order of business was checking every part of the grill for steel quality and thickness. His XRF gun clocked 300-grade stainless steel in the following components: the exterior hood, control panel, cooking grates, flame tamers, tube burners, and drip pan. The interior hood liner, meanwhile, proved to be galvanized steel, while the firebox graded as rust-proof cast aluminum. The Prestige 500’s collection of materials left Chef Tony impressed and confident in the grill’s overall durability.

Chef Tony’s caliper measurements only reinforced that belief, starting with the exterior hood, which turned out to be 20-gauge stainless steel. He clocked 18-gauge stainless steel for both the flame tamers and front control panel, another reassuring sign of this grill’s durability relative to other Practical models. The solid stainless steel rods that make up Napoleon’s iconic wave cooking grids measured 7.5mm in thickness, and the tube burners below were an impressive 1.84mm thick — in Chef Tony’s words, “very heavy for a Practical-class grill.” The 3.5mm-thick firebox also caught his eye, but the real showstopper is the Prestige 500’s warranty. Napoleon offers lifetime coverage on the main components, along with a 15-year warranty on all other parts. “Not very common for a Practical-class grill,” Chef Tony says. “That’s pretty solid.”

Performance:

Good temperature metrics gave way to great real-world results, especially for the Napoleon Prestige 500’s hard-working flame tamers.

After coming away pleased with the Napoleon Prestige 500 gas grill’s quality, Chef Tony turned his eyes toward performance. He hooked up thermocouples across the cooking surface to measure temperature evenness, starting with a low-temperature trial that saw all burners on their lowest setting for 30 minutes. The average overall temperature was 343°F, which Chef Tony acknowledged was a little high before adding a caveat: “Keep in mind this test is run with all burners set to low; you can get a lower temperature by turning some of the burners off.” Next was the 15-minute preheat test with all burners on high; the average temperature hit 522°F, more than enough to achieve effective searing with a standard preheat. Finally, the high-heat experiment yielded an average temperature of 578°F after 20 minutes with all burners on high.

Those were solid numbers, but temperature deviation matters just as much as overall heat. Chef Tony observed which thermocouple produced the greatest difference between its individual readout and the overall grill temperature, noting its location as well. The largest low-temperature deviation occurred in the front-right corner of the grill, about 70°F shy of the 343°F average. The remaining 5 probes were within 36°F of the overall average. For the high-temperature test, the front-right quadrant once again featured the largest difference, checking in at roughly 150°F below the 578°F average. The other thermocouples fell within about 50°F of the grill’s average, which Chef Tony described as a “good range” despite the relatively large maximum deviation.

Numbers don’t tell the whole story, though. The trusty burger tests always sheds light on real-world performance, so Chef Tony loaded down the Napoleon Prestige 500 with beef patties and got to grilling. This experiment confirmed that the front of the grill burned a bit cooler, “but not to a deal-breaking level” for Chef Tony, who merely had to cook the burgers in that area for an extra minute or so. Through it all, Napoleon’s flame tamers exceeded expectations thanks to their tent shape that quickly rolls drippings down and away from the burners to reduce flare-ups. “There were plenty of flames broiling our burgers, but there weren't any that lost control or had to be extinguished,” Chef Tony says. “This was pretty impressive for a Practical-class grill, and certainly not something you see from the majority of them.” A round of grilled kebabs and veggies reaffirmed the effectiveness of the flame tamers. Overall, the Napoleon Prestige 500’s performance earned medium-high marks from Chef Tony. “This grill is an example of how sometimes a thermocouple test can look somewhat off, but the real-world test where you have fat rendering and all those things happening in the system shows a completely different outcome.”

Features:

An infrared sear burner, rotisserie capabilities, and SafetyGlow knobs highlight a well-rounded package of experience-enhancing features.

The first feature that jumped out to Chef Tony was Napoleon’s 14,000-BTU ceramic infrared side burner. These burners are ideal for all-over caramelization, but the Prestige 500’s stands out because of its adjustable cooking grate that can be raised for better searing or lowered to accommodate woks or pots and pans. When not in use, the burner lid can be closed to create additional prep space. Say Chef Tony: “Definitely a really cool feature for a Practical-class grill.” So is the 18,000-BTU rear infrared rotisserie burner, which pairs with the included rotisserie to present cooking options beyond traditional grilling.

At first glance, Napoleon’s SafetyGlow control knobs appear to be all style. But as their name suggests, they bring an important safety feature to the table — burners that glow blue when they’re off and red when they’re lit, allowing you to confirm from a distance that your grill is shut down. Chef Tony found the brand’s quick and reliable Jetfire ignition system to be equally helpful, with rear crossover channels that enabled him to light the entire grill from just a single lit burner. He also liked seeing secondary ignition in the form of a long metal match-holder clip for manual lighting, not to mention a full-width, slide-out drip pan that simplified grease management and cleanup. For those who choose the freestanding model, there’s much more to love in the cart itself: fully enclosed storage to stow propane tanks, a pair of side shelves with tool hooks and storage wells to keep grilling essentials close, and fold-down functionality on the right shelf to save space when storing the grill.

Though not necessarily a “feature,” the Napoleon Phantom Prestige 500 gas grill deserves a mention here. This special model includes everything we’ve noted for the original Prestige 500, but coated in a matte black finish that oozes luxury and mystique. Napoleon also upgraded their distinct wave cooking grids to cast stainless steel, while also swapping out the standard warming rack with a multi-functional rack featuring cutouts for wings and other appetizers. Phantom or original, freestanding or built-in, Chef Tony had high praise for the Napoleon Prestige 500 gas grill. “Overall, I definitely enjoyed testing and grilling on this Prestige,” he says. “For anyone who has been seriously considering this grill versus possibly other grills, I would say it definitely belongs on the top of your short list.”

Overall Rating

3.9 out of5
Value
4.0
Design & Style
4.0
Construction
4.0
Innovation
4.0
Even Heat
4.0
High Heat
4.0
Minimum Flare-Ups
4.0
Temperature Range
3.5
Customer Service
3.5
Warranty
4.0

Questions & Answers (10)

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Question:
Do I need to attach the regulator I purchased separately to the line already installed in the grill or remove that line and directly attached the regulator to the grill?
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Answer:
Hi Mike. Your licensed installer will install the regulator between the gas source and the grill.

Asked by MikeAnswered by Wesley

This question was asked on a different product configuration.

 
Question:
I just installed this grill, wondering if it comes with the drip trays or do I need to buy some before I start using it.
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Answer:
Hi LB. The built-in Prestige 500 should have a slide in drip tray that was installed under the control panel. It is shown on page 19 of your manual. If you cannot find it, please called our Support team at 877-743-2246

Asked by LBAnswered by Wesley

This question was asked on a different product configuration.

Answer:
Comes with drip pans.

Asked by LBAnswered by cjrdmd

This question was asked on a different product configuration.

 
Question:
Where is the Napoleon Prestige 500 Built-in Natural Gas grill manufactured?
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Answer:
Napoleon manufactures the Prestige and Prestige Pro grills in their Barrie, Ontario factory.

Asked by FjEAnswered by Wesley

 
Question:
Can this Napoleon built in be mounted to a stainless steel frame with open space below with nothing but steel surrounding it ?
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Answer:
Hi Steven. As long as the grill is installed per the manufacturer's outlines and stable, an open stainless steel frame would be fine. Be aware the connections for gas and electricity will still be visible.

Asked by StevenAnswered by Wesley

This question was asked on a different product configuration.

 
Question:
Would I need an insulated jacket for this grill? It will be in a brick outdoor island with stainless steel access doors and a stainless steel sink. I am referring to the insulated grill jacket that is built in to protect from excess heat caused by the grill.
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Answer:
Hi, Michael. As long as the island is all brick and doesn't have any combustible materials, a jacket is not required for the Napoleon grill.

Asked by MichaelAnswered by Wesley

 
Question:
Can this grill be used with an external propane tank?
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Answer:
Hi, Alanna. Yes, the Prestige 500 can be used with a bulk propane source. As the built-in Napoleon grills do not include regulators, your installer will need to add one at the grill.

Asked by AlannaAnswered by Wesley

This question was asked on a different product configuration.

 
Question:
Am I able to use a quick disconnect for natural gas hook up?
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Answer:
Hi, Rocky. Permanently installed grill heads like this require permanent gas supply lines. Your licensed installer should be able to supply them.

Asked by RockyAnswered by Wesley

 
Question:
Does the rotisserie need any power supply
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Answer:
Hello James! Yes, the rotisserie needs a grounded electrical outlet for the motor to work.

Asked by JamesAnswered by Kaylin

This question was asked on a different product configuration.

 
Question:
Can the night light knobs be turned off?
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Answer:
Hello Rocko! The knobs on this grill have an on/off switch, so you can choose when to illuminate the knobs!

Asked by RockoAnswered by James

This question was asked on a different product configuration.

Answer:
Yes

Asked by RockoAnswered by charlie

This question was asked on a different product configuration.

 
Question:
Where are the assembly instructions for the Prestige 500 Propane ?
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Answer:
Hello Don! You can find the assembly instructions starting on page 16 in their manual, located here: cdn.shocho.co/sc-specsheets/BIP500RBPSS-3.pdf

Asked by DonAnswered by Kaylin

This question was asked on a different product configuration.

Answer:
In the box it came in

Asked by DonAnswered by charlie

This question was asked on a different product configuration.

 
Question:
Hi, for the built in model ( prestige pro 500) is the drip pan removable? And if not, do you guys have a review on how to clean it? Thanks
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Answer:
Great question Jose! The drip pan on this model is removable. We recommend that the drip pan is cleaned after each use, by using a putty knife or scraper. Never line the drop pan with foil, as this could prevent grease from flowing properly. You can find more information on cleaning this grill on page 9 of the manual we have on site under "Manufacturer’s Downloads" on this item's page! While we do not have a review on how to clean this specific grill, this article provides a lot information you may find useful: www.bbqguys.com/bbq-learning-center/care-maintenance/how-to-clean-your-grill-like-a-pro

Asked by JoseAnswered by Caroline

 
Question:
There is no side or oblique view. I need to replace a builtin natural gas grill with opening 24" deep, 31' width and 8' height. How does this unit fit?
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Answer:
Hi Joe, the cut out requirements for this grill are 20 5/8-Inches Depth X 30 3/4-Inches Width X 8 7/8-Inches Height. The cutout for your previous model is a bit too small to fit this grill, but we also recommend speaking with a licensed professional who has experience with outdoor kitchens for professional advice.

Asked by joeAnswered by Hunter

 
Question:
I purchased the natural gas model and need to switch to propane. Is there a conversion kit?
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Answer:
Hi Mike. Napoleon does not make converison kits for their grill unfortunately.

Asked by MIKEAnswered by Joey

 
Question:
Can you tell me the width without rotisserie? Have similar Napoleon grill and hoping to purchase this one to replace. My current Napoleon is 29" width without rotisserie. Thank you!
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Answer:
Hi Christopher! This Napoleon Prestige 500 is 32.5 inches wide without the rotisserie. The cut out width is 30.75 inches. Hope this helps.

Asked by ChristopherAnswered by Tiffany

This question was asked on a different product configuration.

 
Question:
What is the total overall width including the rotisserie?
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Answer:
Hi Jason, the overall width is approximately 33 inches with the rotisserie.

Asked by JasonAnswered by Tiffany

 
Question:
What is the difference between this 500 and the pro 500
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Answer:
Hi Brandon, thanks for asking! The Prestige PRO 500 comes with limitless color choices for the LED knobs that turn red when a burner is in use and includes two hood lights in the hood to help you see in the night. The Prestige 500 does not come with the two hood lights, and the knob colors are blue or will turn red when a burner is active.

Asked by BrandonAnswered by Hunter

 
Question:
Where is the drip pan, is it secured to the grill and removable. Or will I need to build a platform in my outdoor kitchen for it.
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Answer:
Hi Dakota! The drip pan is located beneath the grill, and comes with the grill on purchase.

Asked by DakotaAnswered by Hunter

This question was asked on a different product configuration.

 
Question:
Hi all - sorry if this is on the site and I missed it, but I was wondering if you can tell me what comes in the box with the built-in model? Some things I'm curious about include: Does the base still come with it? Does it come with an insulated jacket? Do I need one if I have a wooden frame or is this product shipped with the insulation built-in?
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Answer:
Hi there! The base does not come with the built-in model as it would not be needed. The insulated jacket does not come with the grill but it would be necessary if you are building into a combustible structure such as a wooden frame. Here is the insulated jacket that fits this grill: www.bbqguys.com/napoleon/zero-clearance-insulated-liner-for-bilex485-bip500-bipro500-gas-grills-bi-3323-zcl

Asked by JTAnswered by Tiffany

 
Question:
does this come with the rotisserie kit
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Answer:
Hey Vinny! Yes it does.

Asked by vinnyAnswered by Luke

 
Question:
What is the grill width??
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Answer:
Hey John! The width of the grill is 32.50 inches. Hope this information helps!

Asked by JOHNAnswered by Luke

This question was asked on a different product configuration.

 

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Proposition 65

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WARNING: This product can expose you to chemicals including soot, which are knownto the State of California to cause cancer, and chemicals including carbon monoxide, whichare known to the State of California to cause birth defects or other reproductive harm. Formore information go to www.p65Warnings.ca.gov.

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