Napoleon Prestige 500 Built-in Natural Gas Grill with Infrared Rear Burner and Rotisserie Kit - BIP500RBNSS-3
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Warranty

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Lifetime Warranty

Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (17)

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88% of reviews recommend this product

4.41
★★★★★ ★★★★★ 4.4
Soonny boy
Illinois
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Soldier

The best of the best grills that I have purchased in my 35 plus years

 

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BBQ Bob
Naples, Florida
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Very Impressive

The Prestige 500RB is, in my opinion,9 one of the best on the market. The quality of this BBQ is second to none.

 

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Braggs
Essex ON
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Built IN BBQ

Great BBQ. Kathy and the team at Forest Glade were amazing to work with.

 

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Toni V
Spring Hill Florida
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Napoleon Built-in - HIGHLY RECOMMEND

This is the best infrared grill. This is our 2nd infrared grill and we are thrilled how evenly everything cooks and the clean up is insanely easy. We lined both the inside the drip tray and the shield on the drip pan with aluminum foil. The grates are so easy to clean after each use. Highly recommend this built in grill

 

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John
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

Absolutely!

We are so happy to have a Napoleon grill after 12 years using top of the line brand names(not top Grills like Napoleon!) We built an outdoor kitchen and needed an insert and Nick helped us expertly thru to the best size grill to fit our space. The Napoleon Pro series 500 does want all gas grills should do! The quality, versatility and ease of use is wonderful. Having sold and used Charmglow, Charbroil (Ugg),Weber, Ducane, Genair(Ugg), Napoleon is by far our favorite! Thank you BBQ Guys and especially Nick for bringing us back to the best gas grill! Aye!

 

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Happy
Is Florida
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Best grill ever

Best grill ever built 120% recommended it worth every penny

 

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Frills and grills
Undisclosed
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Grill and customer service

Great grill even better customer service!! Had an issue with the grill when I first got it. Called customer service they immediately sent me a replacement piece and sent some extra extra things to make it right.

 

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Scott
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

Great built in grill kit

Great value for the money. Impressive quality. First item was a 6 lb chicken on the rotisserie. Excellent result. 2nd use was hamburgers. Another great result. Hint: do a 60 minute "burn-in" on high before your first grilling.

 

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Jeanine
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

The Best grill! Definitely recommend it!

Beautiful and works great!!

 

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Olipop
Los Angeles Ca
Verified Purchaser
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Great BBQ

The controlled heat for rotisserie chick and the side sear burners are excellent. The BBQ is the best I have owned and living in So. Cal we use it on a weekly basis year around. An extra plus is that it is always an emergency cooking area during crisis from earthquakes when utilities are shut off

 

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Expert Review

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The Skinny:
  • Rock-solid quality and lifetime warranty put it near the top of the Practical grill class
  • Thick, tent-shaped flame tamers hold up incredibly well for worry-free grilling
  • Infrared side sear burner delivers steakhouse results and unexpected versatility
  • Included rear infrared burner and rotisserie kit expand cooking options for entertainers
  • Phantom model features eye-catching matte black finish and a few notable upgrades

Napoleon has long been one of the top names in grilling, offering a combination of quality and affordability that few have been able to beat. Perhaps the best example of Napoleon’s incredible value is the Prestige 500 gas grill, a star of the Practical class that immediately became a favorite among our experts. From its impressive construction and warranty to strong performance and comprehensive features, the Napoleon Prestige 500 is designed with all the right things in mind. But you know how we do things around here: we had to get Chef Tony under the literal hood to see if our suspicions were correct.

Chef Tony’s Napoleon gas grill review included all the usual tests to measure quality, performance, and features, the 3 factors we use to determine any product’s value as it relates to cost. There are XRF and caliper tests on materials, thermocouple measurements and real-world grilling trials to gauge performance, and a watchful eye on the convenience of features throughout the whole process. This review was conducted on the freestanding Prestige 500 RSIB (rear and side infrared burners) model; there’s also a built-in option for outdoor kitchens, along with freestanding units that lack the pair of infrared burners. And we’d be remiss if we didn’t mention the Phantom model, which has a standout matte black finish along with upgraded cooking grids. Let’s get to it!

Quality:

The Napoleon Prestige 500 sets a high bar among Practical grills with both dependable construction and a lifetime warranty on most components.

As usual, Chef Tony’s first order of business was checking every part of the grill for steel quality and thickness. His XRF gun clocked 300-grade stainless steel in the following components: the exterior hood, control panel, cooking grates, flame tamers, tube burners, and drip pan. The interior hood liner, meanwhile, proved to be galvanized steel, while the firebox graded as rust-proof cast aluminum. The Prestige 500’s collection of materials left Chef Tony impressed and confident in the grill’s overall durability.

Chef Tony’s caliper measurements only reinforced that belief, starting with the exterior hood, which turned out to be 20-gauge stainless steel. He clocked 18-gauge stainless steel for both the flame tamers and front control panel, another reassuring sign of this grill’s durability relative to other Practical models. The solid stainless steel rods that make up Napoleon’s iconic wave cooking grids measured 7.5mm in thickness, and the tube burners below were an impressive 1.84mm thick — in Chef Tony’s words, “very heavy for a Practical-class grill.” The 3.5mm-thick firebox also caught his eye, but the real showstopper is the Prestige 500’s warranty. Napoleon offers lifetime coverage on the main components, along with a 15-year warranty on all other parts. “Not very common for a Practical-class grill,” Chef Tony says. “That’s pretty solid.”

Performance:

Good temperature metrics gave way to great real-world results, especially for the Napoleon Prestige 500’s hard-working flame tamers.

After coming away pleased with the Napoleon Prestige 500 gas grill’s quality, Chef Tony turned his eyes toward performance. He hooked up thermocouples across the cooking surface to measure temperature evenness, starting with a low-temperature trial that saw all burners on their lowest setting for 30 minutes. The average overall temperature was 343°F, which Chef Tony acknowledged was a little high before adding a caveat: “Keep in mind this test is run with all burners set to low; you can get a lower temperature by turning some of the burners off.” Next was the 15-minute preheat test with all burners on high; the average temperature hit 522°F, more than enough to achieve effective searing with a standard preheat. Finally, the high-heat experiment yielded an average temperature of 578°F after 20 minutes with all burners on high.

Those were solid numbers, but temperature deviation matters just as much as overall heat. Chef Tony observed which thermocouple produced the greatest difference between its individual readout and the overall grill temperature, noting its location as well. The largest low-temperature deviation occurred in the front-right corner of the grill, about 70°F shy of the 343°F average. The remaining 5 probes were within 36°F of the overall average. For the high-temperature test, the front-right quadrant once again featured the largest difference, checking in at roughly 150°F below the 578°F average. The other thermocouples fell within about 50°F of the grill’s average, which Chef Tony described as a “good range” despite the relatively large maximum deviation.

Numbers don’t tell the whole story, though. The trusty burger tests always sheds light on real-world performance, so Chef Tony loaded down the Napoleon Prestige 500 with beef patties and got to grilling. This experiment confirmed that the front of the grill burned a bit cooler, “but not to a deal-breaking level” for Chef Tony, who merely had to cook the burgers in that area for an extra minute or so. Through it all, Napoleon’s flame tamers exceeded expectations thanks to their tent shape that quickly rolls drippings down and away from the burners to reduce flare-ups. “There were plenty of flames broiling our burgers, but there weren't any that lost control or had to be extinguished,” Chef Tony says. “This was pretty impressive for a Practical-class grill, and certainly not something you see from the majority of them.” A round of grilled kebabs and veggies reaffirmed the effectiveness of the flame tamers. Overall, the Napoleon Prestige 500’s performance earned medium-high marks from Chef Tony. “This grill is an example of how sometimes a thermocouple test can look somewhat off, but the real-world test where you have fat rendering and all those things happening in the system shows a completely different outcome.”

Features:

An infrared sear burner, rotisserie capabilities, and SafetyGlow knobs highlight a well-rounded package of experience-enhancing features.

The first feature that jumped out to Chef Tony was Napoleon’s 14,000-BTU ceramic infrared side burner. These burners are ideal for all-over caramelization, but the Prestige 500’s stands out because of its adjustable cooking grate that can be raised for better searing or lowered to accommodate woks or pots and pans. When not in use, the burner lid can be closed to create additional prep space. Say Chef Tony: “Definitely a really cool feature for a Practical-class grill.” So is the 18,000-BTU rear infrared rotisserie burner, which pairs with the included rotisserie to present cooking options beyond traditional grilling.

At first glance, Napoleon’s SafetyGlow control knobs appear to be all style. But as their name suggests, they bring an important safety feature to the table — burners that glow blue when they’re off and red when they’re lit, allowing you to confirm from a distance that your grill is shut down. Chef Tony found the brand’s quick and reliable Jetfire ignition system to be equally helpful, with rear crossover channels that enabled him to light the entire grill from just a single lit burner. He also liked seeing secondary ignition in the form of a long metal match-holder clip for manual lighting, not to mention a full-width, slide-out drip pan that simplified grease management and cleanup. For those who choose the freestanding model, there’s much more to love in the cart itself: fully enclosed storage to stow propane tanks, a pair of side shelves with tool hooks and storage wells to keep grilling essentials close, and fold-down functionality on the right shelf to save space when storing the grill.

Though not necessarily a “feature,” the Napoleon Phantom Prestige 500 gas grill deserves a mention here. This special model includes everything we’ve noted for the original Prestige 500, but coated in a matte black finish that oozes luxury and mystique. Napoleon also upgraded their distinct wave cooking grids to cast stainless steel, while also swapping out the standard warming rack with a multi-functional rack featuring cutouts for wings and other appetizers. Phantom or original, freestanding or built-in, Chef Tony had high praise for the Napoleon Prestige 500 gas grill. “Overall, I definitely enjoyed testing and grilling on this Prestige,” he says. “For anyone who has been seriously considering this grill versus possibly other grills, I would say it definitely belongs on the top of your short list.”

Overall Rating

3.9 out of5
Value
4.0
Design & Style
4.0
Construction
4.0
Innovation
4.0
Even Heat
4.0
High Heat
4.0
Minimum Flare-Ups
4.0
Temperature Range
3.5
Customer Service
3.5
Warranty
4.0

Questions & Answers (8)

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Question:
Can this grill be used with an external propane tank?
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Answer:
Hi, Alanna. Yes, the Prestige 500 can be used with a bulk propane source. As the built-in Napoleon grills do not include regulators, your installer will need to add one at the grill.

Asked by AlannaAnswered by Wesley

This question was asked on a different product configuration.

 
Question:
Am I able to use a quick disconnect for natural gas hook up?
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Answer:
Hi, Rocky. Permanently installed grill heads like this require permanent gas supply lines. Your licensed installer should be able to supply them.

Asked by RockyAnswered by Wesley

 
Question:
Does the rotisserie need any power supply
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Answer:
Hello James! Yes, the rotisserie needs a grounded electrical outlet for the motor to work.

Asked by JamesAnswered by Kaylin

This question was asked on a different product configuration.

 
Question:
Can the night light knobs be turned off?
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Answer:
Hello Rocko! The knobs on this grill have an on/off switch, so you can choose when to illuminate the knobs!

Asked by RockoAnswered by James

This question was asked on a different product configuration.

Answer:
Yes

Asked by RockoAnswered by charlie

This question was asked on a different product configuration.

 
Question:
Where are the assembly instructions for the Prestige 500 Propane ?
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Answer:
Hello Don! You can find the assembly instructions starting on page 16 in their manual, located here: cdn.shocho.co/sc-specsheets/BIP500RBPSS-3.pdf

Asked by DonAnswered by Kaylin

This question was asked on a different product configuration.

Answer:
In the box it came in

Asked by DonAnswered by charlie

This question was asked on a different product configuration.

 
Question:
Hi, for the built in model ( prestige pro 500) is the drip pan removable? And if not, do you guys have a review on how to clean it? Thanks
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Answer:
Great question Jose! The drip pan on this model is removable. We recommend that the drip pan is cleaned after each use, by using a putty knife or scraper. Never line the drop pan with foil, as this could prevent grease from flowing properly. You can find more information on cleaning this grill on page 9 of the manual we have on site under "Manufacturer’s Downloads" on this item's page! While we do not have a review on how to clean this specific grill, this article provides a lot information you may find useful: www.bbqguys.com/bbq-learning-center/care-maintenance/how-to-clean-your-grill-like-a-pro

Asked by JoseAnswered by Caroline

 
Question:
There is no side or oblique view. I need to replace a builtin natural gas grill with opening 24" deep, 31' width and 8' height. How does this unit fit?
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Answer:
Hi Joe, the cut out requirements for this grill are 20 5/8-Inches Depth X 30 3/4-Inches Width X 8 7/8-Inches Height. The cutout for your previous model is a bit too small to fit this grill, but we also recommend speaking with a licensed professional who has experience with outdoor kitchens for professional advice.

Asked by joeAnswered by Hunter

 
Question:
I purchased the natural gas model and need to switch to propane. Is there a conversion kit?
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Answer:
Hi Mike. Napoleon does not make converison kits for their grill unfortunately.

Asked by MIKEAnswered by Joey

 
Question:
Can you tell me the width without rotisserie? Have similar Napoleon grill and hoping to purchase this one to replace. My current Napoleon is 29" width without rotisserie. Thank you!
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Answer:
Hi Christopher! This Napoleon Prestige 500 is 32.5 inches wide without the rotisserie. The cut out width is 30.75 inches. Hope this helps.

Asked by ChristopherAnswered by Tiffany

This question was asked on a different product configuration.

 
Question:
What is the total overall width including the rotisserie?
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Answer:
Hi Jason, the overall width is approximately 33 inches with the rotisserie.

Asked by JasonAnswered by Tiffany

 
Question:
What is the difference between this 500 and the pro 500
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Answer:
Hi Brandon, thanks for asking! The Prestige PRO 500 comes with limitless color choices for the LED knobs that turn red when a burner is in use and includes two hood lights in the hood to help you see in the night. The Prestige 500 does not come with the two hood lights, and the knob colors are blue or will turn red when a burner is active.

Asked by BrandonAnswered by Hunter

 
Question:
Where is the drip pan, is it secured to the grill and removable. Or will I need to build a platform in my outdoor kitchen for it.
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Answer:
Hi Dakota! The drip pan is located beneath the grill, and comes with the grill on purchase.

Asked by DakotaAnswered by Hunter

This question was asked on a different product configuration.

 
Question:
Hi all - sorry if this is on the site and I missed it, but I was wondering if you can tell me what comes in the box with the built-in model? Some things I'm curious about include: Does the base still come with it? Does it come with an insulated jacket? Do I need one if I have a wooden frame or is this product shipped with the insulation built-in?
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Answer:
Hi there! The base does not come with the built-in model as it would not be needed. The insulated jacket does not come with the grill but it would be necessary if you are building into a combustible structure such as a wooden frame. Here is the insulated jacket that fits this grill: www.bbqguys.com/napoleon/zero-clearance-insulated-liner-for-bilex485-bip500-bipro500-gas-grills-bi-3323-zcl

Asked by JTAnswered by Tiffany

 
Question:
does this come with the rotisserie kit
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Answer:
Hey Vinny! Yes it does.

Asked by vinnyAnswered by Luke

 
Question:
What is the grill width??
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Answer:
Hey John! The width of the grill is 32.50 inches. Hope this information helps!

Asked by JOHNAnswered by Luke

This question was asked on a different product configuration.

 

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Proposition 65

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WARNING: This product can expose you to chemicals including soot, which are knownto the State of California to cause cancer, and chemicals including carbon monoxide, whichare known to the State of California to cause birth defects or other reproductive harm. Formore information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

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30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Message to our customers: Like all retailers and manufacturers, we’re currently experiencing well-publicized supply-chain issues and steel shortages that have caused some orders to be delayed. We sincerely apologize for any inconveniences arising from this situation, and we assure you we’re making every effort to solve these problems with our vendors and logistical partners.

So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.

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