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Frequently Bought Together
Key Features
- Four stainless steel burners deliver impressive heat and longevity
- Rear infrared rotisserie burner and rotisserie kit allows you to slow roast food with restaurant quality results
- Jetfire ignition system is designed to safely and reliably light the burners
- Dual-Level stainless steel sear plates to vaporize drippings, control flare-ups, and keep food moist
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
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Customer Reviews
California
Jan 3, 2025
This professional-grade grill was a major upgrade to my backyard entertaining ensemble. I love the meat searing function and I put the rotisserie to use for an unforgettable Thanksgiving turkey. The manufacturer has been responsive to a few parts that broke. They took care of it right away. Caution is needed for amateur or guest grillers that get behind the wheel, as the heat is very powerful at the sear setting. Overall, it's an impressive grill despite a little bit of disappointment with parts breaking so soon. The good news is the Napoleon lifetime warranty for basic parts.

Pittsburgh, PA
May 20, 2024
BBQ Guys tech support will not support Napoleon gas grills. They refer you directly to Napoleon. You cannot get Napoleon tech support on the phone and you are lucky to get an email response in 3 business days. The grill design is marginal. The rotisserie attachment is an afterthought and it shows as the side mount is bent to accommodate. The wiring is bad if you have a left side drawer as the lighting module wiring is not long enough to slide over to access on a right side access door.
Jan 8, 2021
Great value for the money. Impressive quality. First item was a 6 lb chicken on the rotisserie. Excellent result. 2nd use was hamburgers. Another great result. Hint: do a 60 minute "burn-in" on high before your first grilling.

Jan 2, 2021
Beautiful and works great!!

Dec 21, 2019
Light up knobs, cooks evenly, built from quality material, all stainless steel cooking grates. Don't like its very hard to start when cold and the ignitor isn't continuous
Questions & Answers
Napoleon manufactures the Prestige and Prestige Pro grills in their Barrie, Ontario factory.
Asked by FjE | Answered by WesleyHi, Michael. As long as the island is all brick and doesn't have any combustible materials, a jacket is not required for the Napoleon grill.
Asked by Michael | Answered by WesleyHi, Rocky. Permanently installed grill heads like this require permanent gas supply lines. Your licensed installer should be able to supply them.
Asked by Rocky | Answered by WesleyGreat question Jose! The drip pan on this model is removable. We recommend that the drip pan is cleaned after each use, by using a putty knife or scraper. Never line the drop pan with foil, as this could prevent grease from flowing properly. You can find more information on cleaning this grill on page 9 of the manual we have on site under "Manufacturer’s Downloads" on this item's page! While we do not have a review on how to clean this specific grill, this article provides a lot information you may find useful: https://www.bbqguys.com/bbq-learning-center/care-maintenance/how-to-clean-your-grill-like-a-pro
Asked by Jose | Answered by CarolineHi Joe, the cut out requirements for this grill are 20 5/8-Inches Depth X 30 3/4-Inches Width X 8 7/8-Inches Height. The cutout for your previous model is a bit too small to fit this grill, but we also recommend speaking with a licensed professional who has experience with outdoor kitchens for professional advice.
Asked by joe | Answered by HunterHi Mike. Napoleon does not make conversion kits for their grills unfortunately.
Asked by MIKE | Answered by JoeyHi Jason, the overall width is approximately 33 inches with the rotisserie.
Asked by Jason | Answered by TiffanyHi Brandon, thanks for asking! The Prestige PRO 500 comes with limitless color choices for the LED knobs that turn red when a burner is in use and includes two hood lights in the hood to help you see in the night. The Prestige 500 does not come with the two hood lights, and the knob colors are blue or will turn red when a burner is active.
Asked by Brandon | Answered by HunterHi there! The base does not come with the built-in model as it would not be needed. The insulated jacket does not come with the grill but it would be necessary if you are building into a combustible structure such as a wooden frame. Here is the insulated jacket that fits this grill: https://www.bbqguys.com/napoleon/zero-clearance-insulated-liner-for-bilex485-bip500-bipro500-gas-grills-bi-3323-zcl
Asked by JT | Answered by TiffanyHey Vinny! Yes it does.
Asked by vinny | Answered by LukeCompare Similar Items
Current Item | ||||
Class | Practical | Premium | Premium | Practical |
|---|---|---|---|---|
Fuel Type | Natural Gas | Natural Gas | Natural Gas | Natural Gas |
Collection | Prestige | Blaze LBM | Outlaw | 500 Series |
Cutout Width | 30 3/4" | 30 5/8" | 31" | 30" |
Cutout Depth | 20 5/8" | 21 1/4" | 21" | 19 3/8" |
Cutout Height | 8 7/8" | 8 1/2" | 9 1/2" | 10 1/4" |
Configuration | Built-In | Built-In | Built-In | Built-In |
Exterior Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Exterior Stainless Grade | 304 Stainless Steel | -- | -- | -- |
Primary Color | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Number Of Main Burners | 4 Burners | 4 Burners | 4 Burners | 4 Burners |
Grilling Surface Btus | 48000 | 56000 | 60000 | 48000 |
Infrared Main Burner | Not Available | Available | Not Available | Not Available |
Main Burner Material | Stainless Steel | 304 Stainless Steel | Stainless Steel | Stainless Steel |
Flame Tamer Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Cooking Grate Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Rotisserie Backburner | Yes | -- | -- | -- |
Rotisserie Kit | Yes | Available | Available | Available |
Rotisserie Burner Btus | 18000 | No Rear Burner | No Rear Burner | No Rear Burner |
Cooking Grid Dimensions | 28 3/4 X 18" | 29 1/2 X 18" | 30 X 19" | 29 1/2 X 18" |
Heat Zone Separators | No | Yes | No | No |
Ignition Type | Flame Thrower | Flame Thrower | Flame Thrower | Flame Thrower |
Main Grilling Area | 500 Sq. Inches | 531 Sq. Inches | 600 Sq. Inches | 525 Sq. Inches |
Secondary Grilling Area | 260 Sq. Inches | 184 Sq. Inches | 210 Sq. Inches | 261 Sq. Inches |
Flash Tubes | No | Yes | No | No |
Total Grilling Area | 760 Sq. Inches | 715 Sq. Inches | -- | 786 Sq. Inches |
Burger Count | 22 | -- | -- | -- |
Smoker | No | No | No | No |
WiFi/Bluetooth Enabled | None | None | None | None |
Propane Hose Regulator Included | No | -- | -- | -- |
Grill Lights | External | None | None | None |
Spring Assisted Hood | No | No | No | No |
Thermometer | Analog | Analog | Analog | Analog |
Made in USA | No | -- | -- | -- |
Commercial-Grade Multi-User | No | Yes | -- | -- |
Size | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") |
Marine Grade | No | No | No | No |
Width | 32.5" | 32.5" | 32.25" | 33.5" |
Height | 22.25" | 21.25" | 21.25" | 24" |
Depth | 25.5" | 25.75" | 24.125" | 27.6" |
Weight | 125 lbs | 114 lbs | -- | 160 lbs |
Proposition 65
For more information, go to www.p65warnings.ca.gov
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
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