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FREE Tool Set with purchase of Any Napoleon Gas Grill
This item leaves our warehouse within
24 Hours
Key Features
- The cast iron grids hold heat and provide the best searing
- The conical Vortex Heat Management System improves convection for better searing and smoking
- Hidden Vents: Smoke Stack Chimney protects your barbecue from gusts and rain
- Precision controlled air inlets have been integrated into the bottom of this barbecue
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
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Customer Reviews
59 reviews
Nov 28, 2025
Easy to assemble and very good quality.
My initial delivery had a broken cast iron griddle top. Warranty replaced it and the replacement arrived broken as well, in the same area, an obviously common issue they must have. It has now been 4 days and 3 emails since responding about the broken replacement parts and still no reply about a resolution. I am going on almost a month since purchasing and I am still unable to use this grill.

Oct 30, 2025
Thank you for bringing this to our attention, and we're truly sorry for the repeated issues you've experienced. We understand how frustrating this must be, especially after such a long wait. We can see that a new replacement order has already been processed, and our team is personally packing it to ensure the griddle arrives intact this time. We've taken special care with this shipment to prevent any further damage, as we recognize this has been an ongoing issue. We’re committed to making this right and appreciate your continued patience. If you have any questions in the meantime or need further assistance, please don’t hesitate to reach out directly through your case. Thank you!
love my grill. I need customer service, not for a faulty part or anything on there end, and was very satisfied with thier quick response and even quicker fix.
Super easy to use and easy to regulate. High quality and durable. Smoking meats is easy!
ZERO CUSTOMER SUPPORT, DOESN'T HONOR WARRANTY NOR DO THEY ALLOW YOU TO REGISTER FOR WARRANTY (website errors prevent it)! CUSTOMER SUPPORT NEVER CALLS BACK, IF YOU OPT TO WAIT ON HOLD YOU'LL BE ON HOLD INDEFINITELY. I GUESS THE NEXT STEP IS TO FILE A COMPLAINT WITH THE FTC & STATE LEVEL CONSUMER PROTECTION OFFICE
Sep 15, 2025
We’re truly sorry to hear about the frustrating experience you've had, and we understand how upsetting it is when you're trying to access support and feel you're not being heard. This is not the experience we want our customers to have, and we sincerely apologize for the lack of follow-up and the website registration issues. We located your case 2324904 and it appears the issue was resolved. If you have any further questions, please do not hesitate to reach back out through your case. Thank you for your patience and for bringing this to our attention.
Ive recieved 2 broken cast iron grill tops
Sep 15, 2025
We’re very sorry to hear that your cast iron grids arrived damaged. That’s certainly not the experience we want for our customers, and we appreciate you bringing it to our attention. We can see that a new order has already been placed for you on August 20th, and a note has been added to ensure extra packaging is used to help prevent any damage during transit. Thank you for your patience, and please don’t hesitate to reach out if there's anything further we can assist with.
Aug 13, 2025
This grill has exceeded expectations.
Jul 12, 2025
I like the cast iron grill. It's heavy so be careful. I carelessly removed it to clean it and one of the wings came off and fell on the floor. Luckily it didn't break. The kettle grill is well made and a pleasure to use. I like the adjustable height on the grill.
Denver CO
Jul 11, 2025
Fabulous grill. Easy to light. Beautiful results with direct and indirect heat. So much better than my last kettle from the W company. The features and operation are first rate.
Just amazing. Great grill. Solidly built. Great performance. Best grates in this style. Kind of found the assembly instructions a little lacking in clarity. One of my legs is in the wrong position and it will be a giant pain to move it.
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Compare Similar Items
Current Item | ||||
Class | Practical | Entry-Level | Practical | Practical |
|---|---|---|---|---|
Fuel Type | Charcoal | Charcoal | Charcoal | Charcoal |
Collection | Charcoal Pro | Performer | Gravity Series | Gravity Series |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Primary Color | Black | Black | Black | Black |
Made In USA | No | Made In The USA With Globally Sourced Parts | No | No |
Exterior Material | Porcelain Coated Steel | Porcelain Coated Steel | Painted Steel | Powder Coated Steel |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Cooking Grate Material | Porcelain Coated Cast Iron | Plated Steel | Cast Iron | Cast Iron |
Cooking Grid Dimensions | 22 Inch Diameter | 22 Inch Diameter | 22 X 16 1/2" | 23 3/5 X 16" |
Total Grilling Area | 360 Sq. Inches | -- | -- | -- |
Burger Count | 21 | 17 | 15 | 15 |
WiFi/Bluetooth Enabled | None | None | WiFi & Bluetooth | WiFi Only |
Grill Lights | None | None | None | None |
Spring Assisted Hood | No | No | No | No |
Thermometer | Analog | Analog | Digital | Digital |
Side Shelves | Yes | Yes | Yes | Yes |
Side Burner | None | None | -- | None |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial-Grade Multi-User | Yes | No | No | No |
Marine Grade | No | No | No | No |
Quick Ship | Yes | Yes | No | No |
Side Shelf Material | Powder Coated Steel | Painted Steel | Painted Steel | Stainless Steel |
Series | 22 Inch | Deluxe | 22 Inch | 800 |
On Wheels | Yes | Yes | Yes | Yes |
Width | 46" | 48" | 52.8" | 55.1" |
Height | 44" | 44.1" | 49.7" | 50.9" |
Depth | 29.5" | 30" | 30.4" | 30.5" |
Weight | 90 lbs | 96 lbs | 168 lbs | 204 lbs |
Proposition 65
For more information, go to www.p65warnings.ca.gov
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
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