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Key Features
- Temperature range of 200-600 degrees Fahrenheit allows smoking and searing
- Dual level grilling surface provides 672 square inches of cooking area
- DC-powered engine is specially designed to prevent auger jams
- Flavorizer Bars distribute even heat across the cooking area, preventing hot and cold spots
Weber assumes 100% responsibility for the return and refund of the SmokeFire purchased through BBQGuys. The 100 days begins from the date of purchase. Claims will be initiated through the Weber Consumer Care department. The consumer must have their receipt and register their grill upon receipt. Weber will arrange pick up from the consumer, process the refund for the BBQGuys customer, and send them a check within 4-6 weeks after receiving the grill.
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
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Customer Reviews
So far I love it . Easy to use , clean ups been simple too . Can't wait to smoke a pork shoulder on it .
I've had the EX4 for a couple of weeks. No issues with delivery, assembly, or set-up. Took my time and was ready to go in a couple of hours. First cook was pork chops followed by a long brisket smoke the next day. The machine worked without a hitch for both. Clean up was easy: pull the flavorizer bars, brush down the box into the ash dump, and pull the drawer with the grease catch. Stay on top of that and I don't see a problem with ash or flare-ups over any other grill...and use drip pans. It heats up quickly and maintained temperature just fine. The fold down front shelf is just so-so for me. It gets the job done, but I do agree with others that it feels a little underwhelming. It's close, but not quite there.
Unfortunately it hasn't worked since the first time we tried to cook on it. Trying to return it
1 of 2 found this review helpful
Sep 16, 2021
We are sorry to hear that you have not been able to enjoy grilling on your SmokeFire. We can see that you are in the process of returning it. However, we would like to reach out to check if there is anything else we can do to help make things right. Please be on the lookout for a follow-up email from us. Thank you!
For the seasoned griller, it's not much fun. The whole "set it and forget it" part makes for a boring afternoon of smoking brisket or ribs. Half the fun is getting there. I miss my 22" kettle. That's not to say the Smokefire isn't a quality product and doesn't put out some delicious smoked meats. It's just not for the person who enjoys using their hard learned skills.
2 users found this review unhelpful
Sep 16, 2021
Thanks for your feedback. We are happy that you are getting delicious cooks from your SmokeFire! While we understand that this style of grilling is not what you are looking for, we hope that our fans who want a different grilling experience outside of gas or charcoal can enjoy this unit. We hope the grill grows on you over time! We are confident that it will last you for years to come and will support your grill with a generous warranty, as well. Thanks again and happy grilling!
It is a great piece of equipment. It is easy to keep clean. Weber was smart to leave enough room between the flavor bars and the grill to put a drip pan. Trust me, you'll find a good use for the drippings. One thing may need some design attention. It seem that about half way through each cook, the temperature drop warning sounds off. The pellet feed clogs up and no fuel is getting to the burn pot. It is n easy fix. Just take your scraper stick and stir the pellets where they enter the auger. You will hear them drop and start feeding again. The other thing is you must follow the shutdown procedure to the letter. If you mess up and get caught in a loop where you can't do anything, tuen the switch off, unplug the unit and start over again in 20 seconds or so. Personally, i'd like to see more recipes particular to this unit with timing guides. just asuggestion.
Works fantastic. Set the temp and it does the rest. I've used it for about a month and no issues.
Weber is one of the best companies out there and usually makes the best products. I started out with the kettle, have the Smokey Mountain Cooker Smoker, and am now on my second Genesis. However, the SmokeFire failed to reach temperature twice (pretty much shut down). The first time customer support spent an hour with me trying to solve the problem. When it happened again, I realized I just couldn't take a chance with an unreliable grill, so arranged for a return. The support and response couldn't have been better, and I am still a loyal Weber fan. In fact I went out and bought a new Genesis II to replace it. They just need to work out the kinks with this new pellet venture.
2 users found this review helpful
Sep 13, 2021
Thank you for being a loyal Weber fan. We are so sorry to hear about the disappointing experience and that you returned your SmokeFire grill. Certainly, we do not expect you to continue to have issues with heating after troubleshooting. We have passed your feedback along to the appropriate team and we will reach out to check if you have any questions regarding your new grill. Thanks!
This is a great smoker grill. I've been a kettle griller forever, and this is a nice addition to the family!
I have been using Weber grills ever since I was in high school (over 50 years). This will be my 3rd Weber grill (I still have the original kettle and the Genesis Silver). The SmokeFire has been a winner since I bought it as well. I have cooked everything from hot dogs and burgers to veggies and salmon, even a couple of roasts. Haven't had any issues. everything has come out awesome so far. The flavor is very good and the controls easy to use. I think it would be hard to make a bad meal with this grill, it does most of the work for you and the app reminds you to do the rest. I have replaced my gas fired smoker with this grill. The warm up time takes some getting used to if you currently cook on gas. The only issues I have are finding the pellets on occasion. I also wish I could add my own recipes to the app. There are a lot on the website, but I can't figure out how to add them to the app.
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Compare Similar Items
Current Item | ||||
Class | Practical | Practical | Practical | Practical |
|---|---|---|---|---|
Fuel Type | Pellets | Pellets | Pellets | Pellets |
Collection | SmokeFire | Searwood | Black Label | Woodwind |
Hopper Capacity | 22 Pounds | 20 Pounds | 18 Pounds | 22 Pounds |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Exterior Material | Porcelain Coated Steel | Porcelain Coated Steel | Powder Coated Steel | Stainless Steel |
Primary Color | Black | Black | Black | Stainless Steel |
Cooking Grate Material | Plated Steel | Plated Steel | Porcelain Coated Cast Iron | Porcelain Coated Steel |
Cooking Grid Dimensions | 23 1/2 X 17 1/4" | 24 X 17 1/2" | -- | 22 X 19 1/2" |
Main Grilling Area | 432 Sq. Inches | 420 Sq. Inches | 520 Sq. Inches | 429 Sq. Inches |
Secondary Grilling Area | 240 Sq. Inches | 228 Sq. Inches | 289 Sq. Inches | 382 Sq. Inches |
Total Grilling Area | 672 Sq. Inches | -- | -- | -- |
Burger Count | 15 | 15 | -- | 16 |
WiFi/Bluetooth Enabled | WiFi & Bluetooth | WiFi & Bluetooth | WiFi & Bluetooth | WiFi Only |
Grill Lights | None | None | None | None |
Spring Assisted Hood | No | Yes | -- | No |
Thermometer | SmartPhone App | -- | -- | -- |
Side Shelves | Yes | Available | Yes | Yes |
Side Burner | None | None | None | None |
Made in USA | Made In The USA With Globally Sourced Parts | -- | -- | -- |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial-Grade Multi-User | No | No | No | No |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Marine Grade | No | No | No | No |
Max Temperature | 600 F | 600 F | 600 F | 500 F |
Width | 43" | 38.5" | 45.7" | 24.5" |
Height | 47" | 45.75" | 46.1" | 49" |
Depth | 33" | 23" | 32.4" | 56" |
Weight | 156 lbs | 123 lbs | 164 lbs | 123 lbs |
Shipping & Returns
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When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
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Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
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Most companies charge a restocking fee. We just don't do business that way.
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