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Key Features
- Temperature range of 200-600 degrees Fahrenheit allows smoking and searing
- Dual level grilling surface provides 672 square inches of cooking area
- DC-powered engine is specially designed to prevent auger jams
- Flavorizer Bars distribute even heat across the cooking area, preventing hot and cold spots
Weber assumes 100% responsibility for the return and refund of the SmokeFire purchased through BBQGuys. The 100 days begins from the date of purchase. Claims will be initiated through the Weber Consumer Care department. The consumer must have their receipt and register their grill upon receipt. Weber will arrange pick up from the consumer, process the refund for the BBQGuys customer, and send them a check within 4-6 weeks after receiving the grill.
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
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Customer Reviews
Had two other electric smokers and this one is by far the best. Smokes meat perfect and looks great!
1 user found this review helpful
Augur motor died on the 6th grill but Weber responded immediately and I received the new motor and installed it with no problem at all.
1 user found this review helpful
Oct 25, 2021
Thank you for your feedback. We are glad to learn that our Support team was able to help you with supplying the replacement part that you needed for your grill. We appreciate you sticking with us and we're thrilled that you are loving your new SmokeFire grill. If we can help with anything else in the future, please don't hesitate to reach back out. Happy grilling!
I'm a longtime Weber fan. Good grill, well built, temp goes up rapidly and can get super hot. Disappointed though as for the price you're paying other options have a much better app. Smokefire app is very limited and contrary to ads does not allow you to start the grill remotely or even change the grill temperature once the grill has been started. Kind of disappointed.
1 user found this review helpful
May 27, 2024
Thank you for being a long-time Weber fan. We are thrilled to learn that you love your SmokeFire grill. We are surprised to hear that you are disappointed with the Weber Connect app, however. The Weber Connect app already offers many of the features you mentioned, and more. The Weber Connect app definitely allows you to change the temperature of the grill, engage SmokeBoost mode, and shut the grill down remotely. You can also use the app to receive flip and serve notifications, monitor your food’s doneness, and track how much longer your food will need to cook in real-time, all from your wireless device. When combined with the step-by-step prep and grilling assistance that the app offers, we believe that the Weber Connect app brings tons of extra value to your SmokeFire experience. We want you to get the most out of your Weber Connect app, so please look for an email outreach from our Support team. We're always trying to evolve and improve our products and your feedback is an important part of that process. Thank you again and happy grilling!
Disappointed that after using 12 times it broke. Got replacement parts but no confident it won't happen again with the history of the Gen 1.
1 user found this review helpful
Oct 25, 2021
Thank you for your feedback. We are sorry to learn that your grill broke down after only a handful of cooks. That is not the sort of experience we would expect or want for one of our fans. We are sorry about that! It is good to know that you were supplied with the replacement parts that you needed by our Support team. We will reach out to you to make sure that you are grilling again soon.
Still learning this cooker, but so far, so good. After 3 cooks, I'm very happy with the evenness of the heat, and the smoke signature, which is present but not overpowering. Ribs and 2 briskets came out terrific.
1 user found this review helpful
The smoke grill is the most accurate way to cook outside. I haven't over or under cooked any meal, which is a miracle.
1 user found this review helpful
I am still on the fence with this grill, but after a successful 6 hour cook and 8 hour cook, I am hopeful. I have had the grill for about 2 months and it is 2 for 4 so far on low slow cooks. It has always done fine at high temps (above 300). It is 2 for 4 on low and slow cooks which is why I bought it. First slow cook, shut down and froze with no warning 2 times. Weber sent a new controller and new auger; I installed. Second slow cook, shut down and froze with no warning 1 time. Weber sent a new motherboard; I installed. Third slow cook, it worked. Fourth slow cook, it worked. I know I took a risk on this grill but that is because I already own 2 other Weber grills and think they are great. Weber did acknowledge that the grill hasn't been right and has tried to make up for it. It seems to be on the right side of working now, but after some failures, I am a little hesitant to call it fixed.
Dec 9, 2021
Thank you for your feedback. We are happy to hear that you have had greater success with your SmokeFire recently. Your satisfaction is very important to us and it is good to learn that our Support team was able to help you with the issues you were having. We will always be here to help if you need anything else. Please look for an email outreach from us soon as we will want to know how things are going! Thanks again for sticking with us and for being a Weber fan.
This is my first pellet smoker. I have owned wood, charcoal, gas and electric smokers in the past. I have used my EX4 a dozen times since purchasing it and love the convenience and great results. This smoker is ready to smoke quickly. Setting a thermostat to smoke almost seems like cheating. The Weber wood pellets produce a excellent tasting smoke. The hopper does need some attention every hour or so to make sure the pellets are flowing into the funnel. Being able to adjust temperature and shut down the grill from my cell phone while sitting in my recliner seems incredibly lazy, but I like it. I did research pellet smokers prior to buying, and there are some strong opinions out there. I am really happy with my 2nd gen EX4.
1 user found this review helpful
Grill was fantastic when it worked…2 months after purchase and approx 15 uses, grill failed to reach temperature and no longer worked. When I called for support I was shipped replacement parts with no support offered to have it repaired or replaced.
2 of 3 found this review helpful
Oct 20, 2021
Thank you for your feedback. We are sorry to learn that you are having issues with your grill. With proper maintenance, your grill should be easy to use and long-lasting. Our warranty will replace any defective part, but assembly is not included. We would like to know more about what happens when you start your grill so we can help get things working again. Please look for an email outreach from our Support team. Thank you for your patience, we look forward to helping you soon!
Questions & Answers
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Compare Similar Items
Current Item | ||||
Class | Practical | Practical | Practical | Practical |
|---|---|---|---|---|
Fuel Type | Pellets | Pellets | Pellets | Pellets |
Collection | SmokeFire | Searwood | Black Label | Woodwind |
Hopper Capacity | 22 Pounds | 20 Pounds | 18 Pounds | 22 Pounds |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Exterior Material | Porcelain Coated Steel | Porcelain Coated Steel | Powder Coated Steel | Stainless Steel |
Primary Color | Black | Black | Black | Stainless Steel |
Cooking Grate Material | Plated Steel | Plated Steel | Porcelain Coated Cast Iron | Porcelain Coated Steel |
Cooking Grid Dimensions | 23 1/2 X 17 1/4" | 24 X 17 1/2" | -- | 22 X 19 1/2" |
Main Grilling Area | 432 Sq. Inches | 420 Sq. Inches | 520 Sq. Inches | 429 Sq. Inches |
Secondary Grilling Area | 240 Sq. Inches | 228 Sq. Inches | 289 Sq. Inches | 382 Sq. Inches |
Total Grilling Area | 672 Sq. Inches | -- | -- | -- |
Burger Count | 15 | 15 | -- | 16 |
WiFi/Bluetooth Enabled | WiFi & Bluetooth | WiFi & Bluetooth | WiFi & Bluetooth | WiFi Only |
Grill Lights | None | None | None | None |
Spring Assisted Hood | No | Yes | -- | No |
Thermometer | SmartPhone App | -- | -- | -- |
Side Shelves | Yes | Available | Yes | Yes |
Side Burner | None | None | None | None |
Made in USA | Made In The USA With Globally Sourced Parts | -- | -- | -- |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial-Grade Multi-User | No | No | No | No |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Marine Grade | No | No | No | No |
Max Temperature | 600 F | 600 F | 600 F | 500 F |
Width | 43" | 38.5" | 45.7" | 24.5" |
Height | 47" | 45.75" | 46.1" | 49" |
Depth | 33" | 23" | 32.4" | 56" |
Weight | 156 lbs | 123 lbs | 164 lbs | 123 lbs |
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
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