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Key Features
- Temperature range of 200-600 degrees Fahrenheit allows smoking and searing
- Dual level grilling surface provides 672 square inches of cooking area
- DC-powered engine is specially designed to prevent auger jams
- Flavorizer Bars distribute even heat across the cooking area, preventing hot and cold spots
Weber assumes 100% responsibility for the return and refund of the SmokeFire purchased through BBQGuys. The 100 days begins from the date of purchase. Claims will be initiated through the Weber Consumer Care department. The consumer must have their receipt and register their grill upon receipt. Weber will arrange pick up from the consumer, process the refund for the BBQGuys customer, and send them a check within 4-6 weeks after receiving the grill.
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
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Customer Reviews
Customer service is great. Was a display unit and was short a igniter. When I called them they not only had me one a few days later they sent me two. Thank you !
Ordered the SmokeFire 1st of the year and it did not show up until February. Shipping company was not helpful and at times did not know where the unit was, Always a good thing to hear from a shipping company. I ordered the front and side shelves at the same time and they were delivered by FedEx Pretty fast. I was contacted by Weber customer service when they heard about the missing unit, and I must say Emily D from Weber was great! She really handled my situation quickly and made sure I was happy with the purchase. The unit itself is well built and all the electrical components work perfect. Use it almost every day and have had zero shutdowns or errors pop up unlike my last unit which was not a Weber. Thing just works great and the family is loving the meals we cook on it!
1 user found this review helpful
After days of research l finally decided for a Weber ex4. The smoker was shipped promptly and arrived very well packed. The color instructions manual is very precise. Assembly is easy if you take your time and follow precisely the manual. Study carefully each picture for each step and you will be fine. It took me a little more than two hours. The only problem l had was one if the two screws maintaining the front handle was malformed. I emailed Weber and they immediately sent me a couple of screws. The smoker worked like a charm firt time and my only regret is to not have ordered it earlier.
1 user found this review helpful
Love it but mine failed for me in low temps. (below 10 degrees F - common in N Wisconsin). The only other thing I would have liked is to set temp lower that 200. Many recipes call for 185. Besides that, I think it's fantastic! Used it today for lunch.
After 12 years of cooking on a wood pellet grill, Weber finally appears to have come up with a better mousetrap.
1 user found this review helpful
There's nothing worse than a product that doesn't start, doesn't work and can't do what it's designed to do.
1 of 2 found this review helpful
Feb 27, 2022
Thank you for being a Weber fan! We greatly appreciate your feedback regarding the Smokefire EX4. We can understand your frustration with the grill not lighting. We are happy to help get your grill back up and running again. Please be on the look out for an outreach email from our Support team. Thank you!
So far, so good! Smoked a couple of chickens, duck breast, boudin, pork tenderloin and cooked a New York strip and all have turned out excellent. I'm somewhat of a stickler for keeping things new"ish" so have cleaned thoroughly after each session. It takes a little time but no flare ups or auger issues ever. The flavors are all lip-smacking good and we are very pleased with our purchase. The unit is well constructed and the app assisted instructions for putting it all together (along with the printed version) were very helpful.
Easy to use. Holds Temperature very well. Subtle smoke.
The grill works great. Just set the temperature you want and the grill maintains that temperature. It also does a great job with searing steaks and hamburgers. The grill is very well built and should last for years with proper care and maintenance. I would highly recommend this grill.
Overall I've enjoyed this grill. The sear is good for high heat cooking. The low and slow works well. I have had it leave me stranded a couple of times. After 3 months, the igniter went out. One other time something with the firmware got borked and I couldn't get it to work until I did a reset on it. I've also had the fuel sensor go out which Weber sent me a replacement for. I like this grill and want to love it, but it's had a few issues that were never present with the simplicity of my old Weber Genesis.
Feb 23, 2022
We greatly appreciate your feedback. It is great to hear you are enjoying your Smokefire EX4. However, we are so sorry to learn about the glow plug going out and the firmware issue you had. We are happy to help you get these issues resolved. Our team is reaching out via email to discuss this further with you. Thank you!
Questions & Answers
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Compare Similar Items
Current Item | ||||
Class | Practical | Practical | Practical | Practical |
|---|---|---|---|---|
Fuel Type | Pellets | Pellets | Pellets | Pellets |
Collection | SmokeFire | Searwood | Black Label | Woodwind |
Hopper Capacity | 22 Pounds | 20 Pounds | 18 Pounds | 22 Pounds |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Exterior Material | Porcelain Coated Steel | Porcelain Coated Steel | Powder Coated Steel | Stainless Steel |
Primary Color | Black | Black | Black | Stainless Steel |
Cooking Grate Material | Plated Steel | Plated Steel | Porcelain Coated Cast Iron | Porcelain Coated Steel |
Cooking Grid Dimensions | 23 1/2 X 17 1/4" | 24 X 17 1/2" | -- | 22 X 19 1/2" |
Main Grilling Area | 432 Sq. Inches | 420 Sq. Inches | 520 Sq. Inches | 429 Sq. Inches |
Secondary Grilling Area | 240 Sq. Inches | 228 Sq. Inches | 289 Sq. Inches | 382 Sq. Inches |
Total Grilling Area | 672 Sq. Inches | -- | -- | -- |
Burger Count | 15 | 15 | -- | 16 |
WiFi/Bluetooth Enabled | WiFi & Bluetooth | WiFi & Bluetooth | WiFi & Bluetooth | WiFi Only |
Grill Lights | None | None | None | None |
Spring Assisted Hood | No | Yes | -- | No |
Thermometer | SmartPhone App | -- | -- | -- |
Side Shelves | Yes | Available | Yes | Yes |
Side Burner | None | None | None | None |
Made in USA | Made In The USA With Globally Sourced Parts | -- | -- | -- |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial-Grade Multi-User | No | No | No | No |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Marine Grade | No | No | No | No |
Max Temperature | 600 F | 600 F | 600 F | 500 F |
Width | 43" | 38.5" | 45.7" | 24.5" |
Height | 47" | 45.75" | 46.1" | 49" |
Depth | 33" | 23" | 32.4" | 56" |
Weight | 156 lbs | 123 lbs | 164 lbs | 123 lbs |
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
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