ID # 3049383Model # PRO500RSIBNSS-3

Napoleon Prestige PRO 500 4-Burner Natural Gas Grill w/ Rotisserie & Side Burner - PRO500RSIBNSS-3

(304)
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$2,499.00
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Frequently Bought Together

Napoleon Prestige PRO 500 4-Burner Natural Gas Grill w/ Rotisserie & Side Burner - PRO500RSIBNSS-3
+Napoleon Grill Cover for Prestige & Prestige PRO 500 Freestanding Grills - 61500
+Napoleon Rotisserie Grill Basket - 64000
Total price:
$2,703.98
 $2,499.00

Key Features

LED Spectrum Night Light control knobs with SafetyGlow
  • Four stainless steel burners deliver impressive heat and longevity
  • Rear infrared rotisserie burner and rotisserie kit allows you to slow roast food with restaurant quality results
  • High heat infrared side burner allows you to sear just like a steakhouse while other dishes cook on the grill
  • Cart has folding side shelves with integrated utensil holders, double doors for storage and easy roll locking casters
The Napoleon Prestige PRO 500 blends quality and performance into one package, and has the features to make every cooking experience exceptional. This freestanding natural gas grill has four stainless steel tube burners that provide up to 48,000 BTUs of cooking power. The grill has stainless steel cooking grates with 500 square inches of main cooking area and 400 square inches of warming area for a total of 900 square inches of cooking area. Easily turn the burners on with flame ignition for a reliable start up. The stainless steel wave cooking grids create the trademark Napoleon sear lines. The stainless steel, self-cleaning sear plates vaporize drippings, control flare ups and keep your food moist. The Prestige PRO 500 also has a 18,000 BTU stainless steel rear infrared burner for slow cooking with the rotisserie kit and a 14,000 BTU infrared side burner for searing meats. The hood features an Accu-Probe temperature gauge, stainless steel end caps and retains heat for oven-like performance. The LED Spectrum Night Light control knobs have near limitless color options making your night time entertaining a breeze, and they glow red when a burner is in use while two interior lights illuminate the grilling surface. A full width drip pan also makes clean up a breeze. The stainless steel grill cart also features a built-in ice bucket and double doors with soft close for storage and easy roll locking casters for moving the grill around. This Napoleon grill is manufactured in Canada.

Legal disclaimers and warnings

Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.

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Warranty

Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years. Labor not included.

Refer to manufacturers manual for full warranty details.

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Customer Reviews

4.6

304 reviews

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BJ62

undisclosed

Nov 24, 2024

the source of this review is from Napoleon Grills - BV
Best grill I've ever purchased

Love this grill. Even heat, very attractive, easy to use. Haven't had a chance to try the rotisserie but looking forward to it.

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Angie McDuffee

undisclosed

Oct 3, 2024

the source of this review is from Napoleon Grills - BV
Best grill

I have reviewed grills for hours and Napoleon grills are the best by far on quality and warranty! I have had my Napoleon prestige pro 500 now for about 3 weeks and am absolutely in love with it!

Love my grill
Response from BBQGuys

Jul 15, 2025

Hi Angie, Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! We are so glad you had a positive experience with Napoleon and are enjoying your grill. Can't wait to see what you're gonna cook up! Thanks

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Kat and Russell

undisclosed

Sep 25, 2024

the source of this review is from Napoleon Grills - BV
Last grill we will ever need

Wow! Loving the Pro. Built to last and cooking on it is great compared to the big box store bbq grill we had previously. You feel the quality. I love the built in lights- I didn't know I needed and the stainless steel grates are easy to clean, too. We look forward to the years of use we will be cooking on it. The lifetime guarantee was a determining facir in purchasing this Napoleon. Last grill we will ever need.

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buldawgnd

undisclosed

Sep 19, 2024

the source of this review is from Napoleon Grills - BV
prestige 500 pro

This is my 2nd Napolean Grill. It is a great grill. I have not got to cook with the new grill yet. It had a couple dented parts that Napolean has replaced. Great customer service. Nothing wrong with old grill after 7 years I just wanted the upgrade.

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Steve

Tulsa, OK

Sep 13, 2024

Would not buy this grill again

Bought this grill 2.5 years ago from BBQ guys website. Worked fine for first few months. Noticed excessive flares ups, poor heat adjustability. Cleaned grates, box and everything in between constantly to stay ahead of issues. Never changed and performance became more erratic. Plastic on doors melted, shelves don't stay on, electronics all burned up, labels/stickers gone. Would not buy again.

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JLFK

undisclosed

Sep 11, 2024

the source of this review is from Napoleon Grills - BV
Love it!

Great Grill! Love the sear station. The grill is very well built and should last a very long time. I do have the lifetime warranty. Easy to start and heats up quickly. Even heating on the grates, making the cooking of all meats even, with less worry about flame flare ups. It makes grilling easy for the whole family...

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TLang

undisclosed

Sep 10, 2024

the source of this review is from Napoleon Grills - BV
Best grill ever

This is the best grill I have ever owned. This grill gets up to temperature in no time and the searing is perfect for steak.

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Doug3d

undisclosed

Sep 7, 2024

the source of this review is from Napoleon Grills - BV
Rear burner

Impossible to contact customer service via phone. Tried cooking wings with basket twice, after hour and a half each time, had to to take out of basket and finish on grill. Tried contacting customer service twice and no one answers, Terrible customer service!

1 user found this review helpful

Response from BBQGuys

Jul 15, 2025

Hi! Doug, Apologies for the delayed response. Thank you for sharing your review. We regret that the product did not meet your expectations. Your feedback is valuable and will assist us in enhancing our products. We are sorry you have experienced some concerns with our accessories. Our customer support team is undergoing many calls, resulting in long wait times. Thanks

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The Real Dr Phil

Raleigh, NC

Aug 24, 2024

Cooks HOT & flames like crazy with burgers

Cooks HOT & flames like crazy with burgers. After only six months or so of intermittent/occasional use, I had to tear it apart and scrub the heck out of it. Hoping for better results moving forward, but we'll see. I can't help but wonder if I should have spent $1000 less and just bought a Weber.

premature but necessary deep clean
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David from Washington

undisclosed

Aug 18, 2024

the source of this review is from Napoleon Grills - BV
Fantastic grill, Still Needs Small Adjustment

This grill is meeting or exceeding expectations in its function and aesthetics. I love the thick grates which retain heat well, the size for my family needs, the thought that went into accessories, namely the charcoal tray and smoker box, the Sear Zone which has adjustable grate and temp so it can double as a "cook top for wok or pot cooking, and the interior lights as well as the knob lights. There is much to be happy with, and though considered at the top of "premium grill" ranks, has many features of a luxury grill. Fantastic value. One small thing needs a bit of attention. The wiring for knobs is not retracted upwards enough thus can easily catch on the grease tray below. It snags and requires additional effort and moving the knob light wiring to avoid damaging. Please fix this. It is the only reason for my 4 Star rating, coupled with the inability to easily reach a Napoleon customer experience representative at the 800 number with whom this could be discussed. That issue was not peered in the myriad of otherwise helpful videos you provided. I would appreciate an effort to contact me and make suggestions regarding how to fix this, even what kind of cable ties I might safely use to further retract the wiring cord (casing). If I cannot pick up a call, please email me, leave a message, or text me on the contact number provided. For further clarification, I purchased from a local dealer who has carried Napoleon since about February. They both assembled and delivered my Prestige Pro 500, and did not have a ready answer to my questions. Thank You.

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Expert Review

The Skinny:

  • LED Spectrum Night Light control knobs help you grill in style
  • Jetfire flamethrower ignition system guarantees reliable start up
  • SafetyGlow knob lighting turns red when a burner is in use
  • Proudly made in North America

By: BBQGuys Staff

Things We Love:

The Napoleon Prestige Pro is a feature packed gas grill with innovative accessories and integrated functionality. The Prestige Pro series comes with an infrared rear burner, rotisserie, and “sizzle zone” infrared burner. Freestanding Prestige Pro models also include an ice bucket with integrated cutting board. You can also add the optional charcoal tray for even more ways to cook.

  • The grill comes with LED Spectrum Night Light control knobs with color customizable lights. The lights have a safety glow feature that make them glow red when a burner is in use. The Prestige Pro series also has interior grill lighting for night time grilling and lighting in the storage area under the grill.

  • close-up of LED Spectrum Night Light control knobs glowing green

We really love Napoleon’s doubled lined “lift-ease” lid, which opens easily and helps hold in heat for optimal heat retention. The lid is hinged near the middle and, when open, adds hardly any depth to the back of the grill. This allows for easy placement in a variety of spaces. The Prestige Pro 825 has two “sizzle zone” burners in the second grill area, and a two stage power burners on the side shelf.

One thing that really sets the Prestige Pro apart is its storage features. The Pro boasts soft close storage doors, built-in shelving in the cabinet, condiment racks, tool hooks, towel bars, and even a bottle opener with cap catcher.

  • Napoleon Prestige Pro grills have stainless steel tube burners that are lit by a "Jetfire" electronic ignition. The Pro series has stainless steel grates with a patented wave design that creates unique sear marks. To spread heat evenly, Napoleon has stainless steel sear plates. The plates also protect the burners and help reduce flare-ups.

  • close-up of the stainless steel grates with patented wave design

Napoleon Prestige Pro grills have stainless steel tube burners that are lit by a "Jetfire" electronic ignition. The Pro series has stainless steel grates with a patented wave design that creates unique sear marks. To spread heat evenly, Napoleon has stainless steel sear plates. The plates also protect the burners and help reduce flare-ups.

The Prestige Pro grills are also available as built-in models, a perfect fit for any outdoor kitchen.

The warranty on the Prestige Pro series is a standout in its class, having a lifetime warranty on the exterior housing, cooking grids, and stainless steel cooking box. Napoleon also boasts a 10 year + 5 warranty on their burners and flame tamers that provides replacement parts at a 50% of normal cost for 5 years after the 10 year warranty expires.

Thing To Consider:

While this grill is built tough, and backed by a strong warranty, Napoleon Prestige Pro grills are not "all stainless steel", which is what many customers are shopping for nowadays. Along with the stainless steel components on the grill, you will also find cast aluminum and porcelain enameled steel components too, such as cart legs, back panels, etc.

Overall Rating
4.1 out of 5

Value

4.0

Design & Style

5.0

Construction

4.0

Innovation

4.5

Even Heat

4.0

High Heat

4.0

Minimum Flare-Ups

4.0

Temperature Range

3.5

Customer Service

3.5

Warranty

4.0

Questions & Answers

Be the first to write a question!

Compare Similar Items

 
Current Item

Class

PremiumPremiumPremiumPremium

Fuel Type

Natural GasNatural GasNatural GasNatural Gas

Collection

Prestige ProBlaze LTEPrestigeBlaze LTE+

Size

Medium (27 - 33")Medium (27 - 33")Medium (27 - 33")Medium (27 - 33")

Primary Color

Stainless SteelStainless SteelStainless SteelStainless Steel

Made In USA

NoNoNoNo

Exterior Material

Stainless SteelStainless SteelStainless SteelStainless Steel

Number Of Main Burners

4 Burners4 Burners4 Burners4 Burners

Infrared Main Burner

Not AvailableAvailableNot AvailableAvailable

Configuration

FreestandingFreestandingFreestandingFreestanding

Exterior Stainless Grade

304 Stainless Steel304 Stainless Steel304 Stainless Steel304 Stainless Steel

Cooking Grate Material

Stainless SteelStainless SteelStainless SteelStainless Steel

Cooking Grid Dimensions

28 X 17 3/4"29 1/2 X 18"28 3/4 X 18"29 1/2 X 18"

Main Grilling Area

500 Sq. Inches531 Sq. Inches500 Sq. Inches531 Sq. Inches

Secondary Grilling Area

400 Sq. Inches184 Sq. Inches414 Sq. Inches184 Sq. Inches

Total Grilling Area

900 Sq. Inches715 Sq. Inches914 Sq. Inches715 Sq. Inches

Burger Count

22182218

WiFi/Bluetooth Enabled

NoneNoneWiFi & BluetoothNone

Grill Lights

Internal / ExternalInternal / ExternalExternalInternal / External

Spring Assisted Hood

NoNoNoYes

Thermometer

AnalogAnalogAnalogAnalog

Side Shelves

YesYesYesYes

Side Burner

Sear StationNoneSear StationNone

Cart Assembly

Some Assembly RequiredSome Assembly RequiredSome Assembly RequiredSome Assembly Required

Commercial-Grade Multi-User

NoNoNoNo

Marine Grade

NoNoNoNo

Quick Ship

YesYesYesYes

Hose Included

YesNoYesNo

Series

50032 Inch500 Connected32 Inch

Rear Burner Rotisserie

YesYesYesYes

Side Shelf Material

Stainless SteelStainless SteelStainless SteelStainless Steel

Rotisserie Kit

YesAvailableYesAvailable

On Wheels

YesYesYesYes

Ignition Type

Flame ThrowerFlame ThrowerFlame ThrowerFlame Thrower

Grilling Surface Btus

48000560004800056000

Main Burner Material

Stainless Steel304 Cast Stainless SteelStainless Steel304 Cast Stainless Steel

Flame Tamer Material

Stainless SteelStainless SteelStainless SteelStainless Steel

Rotisserie Burner Btus

18000100001800010000

Heat Zone Separators

NoYesNoYes

Flash Tubes

NoYesNoYes

Smoker

NoNoNoNo

Total Side Burner Btus

14000--14000--

Width

66.5"56.25"65.5"56.25"

Height

51.75"57.25"51"57.25"

Depth

25.5"25.75"26"25.75"

Weight

254 lbs183 lbs210 lbs183 lbs

Proposition 65

WARNING:
This product can expose you to chemicals including soot, which are known to the State of California to cause cancer, and chemicals including carbon monoxide, which are known to the State of California to cause birth defects or other reproductive harm.

For more information, go to www.p65warnings.ca.gov

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  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We'll specify which process you can expect in your shipping confirmation email.

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Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.

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