This product is sold out. May we recommend...
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
Sorry, this product is no longer available
Key Features
- Multipurpose infrared rotisserie burner with Salamander positioning is perfect for rotissing, broiling and finish
- Motion-activated Stadium under-hood lighting helps you keep an eye on your grilling day or night
- Spring-assist Horizon hood hinges make lifting easy and allows you to hold hood at any desired height
- Marquise accented stainless steel panels & hood handle in Steeletto signature finish
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
)
Ask an Expert
Expert Help, Zero Hassle
Stop Searching, Start Living
Advice We Stand Behind
Learning Center
Warranty
Refer to manufacturers manual for full warranty details.
Related Departments
Customer Reviews
Colorado
Dec 17, 2024
This grill has some nice features that you won't find elsewhere, but here is your warning - they are nowhere near worth the headache you'll have if you need any type of support from the Hestan company. There are a limited number of reviews on the web about this company and their cart grills. There are several good ones, but I also read a few that described significant problems with their customer support - and I can now attest those critical reviews are absolutely true. Our situation began when it was discovered our grill was delivered with a nonfunctioning electronic board. Hestan immediately claimed the reason was our fault, as the wind must have blown the flames into it and melted the wires. In fact, they went so far as to tell us we needed to put up a wind barrier for the grill, as the grill was susceptible to wind burn outs. It was truly a puzzling response from them, especially since we hadn't used the grill at that point. Second, we later discovered our grill had a damaged cart,that causes it to twist and flex, which causes several problems, such as the cart doors won't align and the hood fails to close completely. And, despite their limited lifetime warranty on exterior housing, they refuse to stand behind their product and replace it. The customer support we received for either issue was incredibly poor - but that was when we could even get someone to respond. Most of the time they simply refused to reply to emails or phone calls. Or they were very very delayed in responding, not by days, but in weeks. Even when you do speak with them, they have a very interesting technique of bouncing you from rep to rep - as I spoke to Dustin C., Leo F., Manuel, and several other employees, as well as the mysterious "Hestan Service Department" in the signature line with no name to reference. From a company that sells high end products they have absolutely no desire to stand behind their products. I suggest doing your research. I would avoid this company.
Questions & Answers
Be the first to write a question!
Compare Similar Items
Current Item | ||||
Class | Luxury | Luxury | Luxury | Luxury |
|---|---|---|---|---|
Fuel Type | Natural Gas | Natural Gas | Natural Gas | Natural Gas |
Collection | Hestan | Hestan | Professional | -- |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Exterior Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Exterior Stainless Grade | 304 Stainless Steel | -- | 304 Stainless Steel | -- |
Primary Color | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Number Of Main Burners | 4 Burners | 4 Burners | 3 Burners | 3 Burners |
Grilling Surface Btus | 100000 | 100000 | -- | 75000 |
Infrared Main Burner | All Infrared | One Infrared | All Infrared | One Infrared |
Main Burner Material | Ceramic Infrared | 321 Stainless Steel | Ceramic Infrared | 304 Stainless Steel |
Flame Tamer Material | Ceramic | Ceramic | -- | Ceramic |
Cooking Grate Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Rotisserie Backburner | Yes | -- | -- | -- |
Rotisserie Kit | Yes | Yes | Yes | Yes |
Rotisserie Burner Btus | 18000 | 18000 | 16000 | 16000 |
Cooking Grid Dimensions | 36 1/2 X 21 1/5" | 36 1/2 X 21 1/5" | 39 X 21" | 38 X 20" |
Heat Zone Separators | No | No | No | Yes |
Ignition Type | Hot Surface | Hot Surface | Hot Surface | Hot Surface |
Main Grilling Area | 782 Sq. Inches | 782 Sq. Inches | 855 Sq. Inches | 760 Sq. Inches |
Flash Tubes | No | No | Yes | Yes |
Secondary Grilling Area | 282 Sq. Inches | 282 Sq. Inches | 345 Sq. Inches | 369 Sq. Inches |
Total Grilling Area | 1064 Sq. Inches | -- | -- | -- |
Burger Count | 38 | -- | -- | -- |
Smoker | No | No | Yes | Yes |
WiFi/Bluetooth Enabled | None | None | None | None |
Propane Hose Regulator Included | No | -- | -- | -- |
Grill Lights | Internal / External | Internal / External | Internal / External | Internal / External |
Spring Assisted Hood | Yes | Yes | Yes | Yes |
Thermometer | Analog | -- | Analog | Analog |
Side Shelves | Yes | Yes | Yes | Yes |
Side Burner | None | None | -- | -- |
Made in USA | Made In The USA With Globally Sourced Parts | -- | -- | -- |
Cart Assembly | Some Assembly Required | Some Assembly Required | Pre-Assembled | Some Assembly Required |
Commercial-Grade Multi-User | No | -- | -- | -- |
Size | Large (34 - 42") | Large (34 - 42") | Large (34 - 42") | Large (34 - 42") |
Marine Grade | No | No | No | No |
Width | 48.75" | 48.75" | 67.75" | 66.19" |
Height | 53.56" | 53.56" | 60.67" | 62.98" |
Depth | 29.37" | 29.37" | 27.75" | 29.64" |
Weight | 585 lbs | 576 lbs | 514 lbs | 490 lbs |
Proposition 65
For more information, go to www.p65warnings.ca.gov
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
