Grill Dome Infinity Series Large Kamado Grill - Black

I have a grill dome that is approx 5-6 years old. Similar to the other pics here, the ceramics have cracked. While grill dome markets their products as having a lifetime warranty this is false. Thru email and phone calls I've tried to get grill dome to honor their warranty and they refuse to do so. Instead, they hang up on me. This isn't customer service. Save your money and purchase from a reputable company instead.

I bought this Kamado a few years ago after seeing it at the builders show in Las Vegas. In less than a year the internal dome that holds the coals cracked, it cost me $100. Shipping to get it replaced. The new one came is smaller and has a maximum fill line, this tells me they had trouble with them. If you only fill charcoal to that level you cannot reach the temperature shown on the thermometer to cook steaks and burgers so it is useless now. So I tried it cooking things that need less heat and it is cracked again. I went to the builders show in Las Vegas this year and told them at the booth and they the owner would be in touch with me. I am just now signing up for the show in January so 8 months have passed and I have not from anyone. So if you want a quality product you will have to look elsewhere. If you want customer service you will also have too look elsewhere.

I have cooked on a terra cotta kamado pot for 45 years. That is also 45 years on the same kamado pot that is still sitting on my patio. It has weathered sand storms, flooding rain-storms and intense summer heat of 120 plus degrees. If I add the three years that I shared cooking on Jim's Kamado pot, then it is 48 years of cooking. My pot came directly from Japan via Jim's C-130 Hercules past customs as a gift. Unlike Jim's kamado, my had a sliding metal air vent and came with a variable grated metal chimney cap in addition to the terra cotta cap. Mine pot also had a steel, four-caster cradle to move it around on. I had to learn the slight differences in using my pot. Jim's kamado pot was a number 3 and it had a terra cotta chimney top and a terra cotta "plug" for the air intake on the bottom of the pot. You regulated the cooking temperature by properly positioning the bottom plug and the chimney cover at different positions, thus regulating the air flow through the pot. I have never used any "Barbecue" device that cooks as perfectly as a kamado pot. As for my part, these "porcelain"/terra cotta kamado pots have no equal when it comes to cooking. You can even bake bread in them. Try that with any other type of Barbecue!

Excellent build, great shipping, and courteous service

1 user found this review helpful

I purchased my grill dome about three months ago and have cooked on it most nights since then. It actually makes it a little hard to mess up a meal. My wife is particularly pleased with how much I like to cook on it. In comparison to a regular gas grill, the Grill Dome most importantly makes everything taste better but it is also a lot more versatile. In fact, my gas grill is now in my basement collecting dust. It does take a little more time to get the Grill Dome ready for cooking, but as I use it more that keeps dwindling. If I had anything negative to say about the Grill Dome is that I don't have two.

1 of 2 found this review helpful

My complaints are: 1 hinge is not strong enough of a design the lid is heavy and I ordered the wooden table and I use the little feet that came with it. It is best to raise the lid and rest it back gently on the hinge. The problem is when it is hot or when my wife or my 18 year old use it the tendency is when raising the lid the heat comes up and is hot on your hand and instead of resting gently on the hinge you drop it back. This in turn springs the hinge open and out of balance even more to the point that it will not shut tight any more the hinge actually holds open the grill about 1/8" it just gets worse. I have tightened the hinge allen screws. The first time this happened the ceramic smoke stack damper slide off and broke. I replaced it with the cast aluminum slide damper which clamps into place. I can probable take it apart and fix it, but would hope that there is a permanent repair. 2 the inner ceramic ring has 2 cracks in it from heat. This ring is what the grate sets on and insulates the outer shell it still serves its purpose but it is cracked. The Grill Cooks Great and I hope I can get these issues resolved.

13 of 18 found this review helpful

I have only had the Grill Dome for two weeks but everything I have tried (pork ribs, brisket, burgers, and chicken) have come out wonderful. Very moist, tender and tasty. The Grill Dome has done everything they said it would. I am still expermenting with the temp control but gaining ground. Had a little trouble getting the temp to 225 degrees with the brisket, think I had to hot a fire to start. When it did reach 225 it stayed right on there for 10 hours. So far I am extremely happy with the Grill Dome.

5 users found this review helpful

Awesome smoker and griller. Can't wait to try baking

4 users found this review helpful

This cooker is amazing. You can keep the temp at 225 for smoking brisket or pork shoulder for 20 + hours without adding any coal. Just an occasional adjustment of the vent to keep desired temp. Crank it up to 350 for some chicken, pork chops or fish. Or you can really turn up the heat to 700 + for searing a juicy t-bone. I've even baked a peach cobbler in this thing. This thing is as efficient as you can get. I choose the Grill Dome over the competition because of the thickness of the ceramic, exterior finish choices, the all stainless steel hardware and the price even with shipping charges was less than the price of a green egg locally. [...]

6 users found this review helpful

perfect for small gathering and grill some fine steaks

2 users found this review helpful