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Napoleon Prestige 500 Natural Gas Grill With Infrared Rear Burner & Infrared Side Burner - Stainless Steel
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Napoleon offers a Presidents Limited Lifetime Warranty. The aluminum castings, stainless steel base, stainless steel lid, porcelain enamel lid, and stainless steel cooking grids are warranted for a lifetime. The stainless steel tube burners and porcelain-enameled cast iron cooking grids are warranted for ten (10) years, plus half off for life. The stainless steel sear plates, stainless steel infrared rotisserie burner, and ceramic infrared burners (excluding screen) are warranted for five (5) years, plus half off for life. All other parts are warranted for two (2) years.

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Questions & Answers (0)

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Is there much assembly? And how difficult is it? I am 67 years old with health issues but I love to grill and smoke meat. Can you help me?? Thank you so much for your time 😁.
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Hi Christine! Thank you for your question. Most of the assembly will be building the grill cart. You will want someone to help you lift the grill head on to the cart. This YouTube video can give you an idea of what is involved Happy grilling!
Asked by Christine | Answered by Brianna

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Shipping & Returns

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Free Shipping on orders over $49.

Ship your entire order to your home for free, especially the big stuff! * Continental US only.

When Will My Item Arrive?

Once shipped, items usually arrive within 3 to 5 business days. If your item is large it may ship via one of our third-party freight carriers (18-wheeler). If your order has an item that is shipped on a freight carrier, you will be contacted to schedule a delivery time.

This item leaves our warehouse within 3-5 Business Days

$6.95 Flat-Rate Shipping

Anything under $49. ships at one low price. If your order increases, your shipping stays the same!

45 Day No Hassle Returns

Return all new, unused and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original shipping AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We think that is wrong.

About Us

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At we pride ourselves on being the grilling experts. From expert product reviews to free outdoor kitchen planning services, is dedicated to being your go-to resource for all things barbecue. Based in Baton Rouge with over 500,000 happy customers nationwide, we stand by our wide selection of grills, smokers, outdoor kitchen components and grilling accessories. Call us with any questions - we're here to help.

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