Napoleon Prestige PRO 500 Propane Grill with Infrared Rear and Side Burners and Rotisserie Kit - PRO500RSIBPSS-3 zoom_in
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$2,199.00
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Warranty

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Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warranted for fifteen (15) years.

See manufacturers manual for full warranty details.

Customer Reviews (31)

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Customer images featuring this product

KimBee
Orange County, CA
 
★★★★★
★★★★★
Solid grill with style
We went grill searching for over a year and after looking at the specs, features and material we decided on the Napoleon Pro. It was easy to assemble, the components are all made well and the steel in the grill and the cart are excellent quality for the price point. The infrared and searing station were important to my husband while the look and lights in the knobs were necessary for me (I wanted it to look nice while it was in or out of use). The knobs turn red when that portion of the grill is turned on which I feel is helpful especially when you are trying to see what burners are on from a distance. We haven't used the rotisserie or grill basket just yet but I'm happy we purchased that along with the grill. The food cooks quickly and evenly. the ice bucket and bottle opener at the bottom is very smart use of the space and I appreciate their thoughtful design. For the price, quality, modern look and cooking ability, this is a great value and I am so happy we ended choosing this grill. BBQ guys delivery and customer service were on point too! It's our first online purchase through the site and I their customer support, online access and delivery was very seamless and easy.
 

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smur8
Undisclosed
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Best Grill I've Ever Used!
I'm so glad I upgraded to this model - it's an amazing piece of cooking equipment, and it looks great on my deck. From the infrared side burner and rotisserie burner, to the interior lights (both in the grill area and storage area), and the high quality feel of the metal, you won't be disappointed. I've grilled some amazing steaks using the side burner, and with the smoker box I purchased, I've smoked ribs multiple times as well with ease! The grill does a great job of maintaining the temperature. I also really like the soft close doors, it's a nice touch for someone like me who has a bad habit of slamming cabinet doors. The only thing to keep in mind is that if you buy this grill, you need to run an electric cable to it in order to use some of the features - they don't tell you this really anywhere (except for the manual). This is one of those things you really should know about before you buy it. Overall, extremely happy with this product and their line of accessories. Also, great customer service via Instagram specifically! They respond very quickly to my questions.
 

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GrillHappy
Virginia
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Love It!!
Quality materials, superior features - both functional & fun, best grill I've owned, blows Weber away! One note, if you plan to buy one, go online and learn how to season the cooking grates BEFORE your first BBQ - trust me on this. AND, cleaning is easiest if done regularly. If you don't mind a dirty grill, then no worries. Google is your's & Napolion's friend.
 

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Odysseus613
Salem, Massachusetts
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Best grill ever
I have owned my grill for approximately four years and use it regularly during the week, twelve months a year, even in snowstorms. This the quality and craftsmanship of this unit is outstanding! The food cooks evenly, the temperature is easy to control, rotisserie produces succulent roasts.
 

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Dom F
Cortland, NY
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Awesome grill
I bought this grill about 1 month ago and love it. My son bought the propane version of the same the 500 pro at the same time and he loves his. I would recommend this grill to anyone.
 

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Sphinx.NM
London
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Best BBQ EVER OWNED..
Long story short I've gone thru 3 bbqs in the past 4 yrs, not good. Purchased this prestige 500 pro in march and I've cooked roasts, jerk pork my favorite. Chicken, steaks, sausages have all turned out great. Even heat distribution, no flare up's, the lights are great for night time cooking, which I've done a number of times. High gauge stainless and excellent quality. Took me a few hrs to put together by myself, but on quarantine not much else to do so I dragged it out a little, lol.
 

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Jonny
Tottenham
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Love this grill
Love everything about this grill especially its aesthetics, so pretty to look at, and of course its grilling capabilities, i havnt had any issues or concerns. Quick question though,i did just get the prestige pro recently, and i have it on motion sensor setting but strangely the lights on the knobs and under glow stay lit throughout the day, but once its night time and its dark out the lights will turn off and only turn back on with motion. Is there a reason it doesnt do this during the day? I can assure you theres no motion in the back during the day for the lights to always be on
 

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Dr dollars
São Paulo Brazil
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Great unit
I have the 750 grill it is a fantastic unit it works all day long on the weekends. Built to last.
 

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TomB
Toronto
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Great features
I bought this 3 month ago It was Easy to put together I love it it works great and leaved up to its reputation
 

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Maverick
Gaithersburg, MD
 
★★★★★
★★★★★
Great Grill
The grill itself is great. Easy to use and I found it easy to clean. The interior grill lights work great and are very useful during winter grilling. I have found the temperature consistent at different positions on the grill. And I had the best steaks using the searing station. It is very hot and cooks a steak in just a couple minutes. I did suggest to Napoleon that they allow customization to the light that displays on the ground so we have other options than to advertise their brand. I will agree with the other reviews about the awful installation instructions. For future purchaser's, here are 4 areas to watch out for: Step 6 - This piece is supposed to just slide in but that works only if the slits in the frame are cut wide enough. I had to bend it just a little and it slid right in. Step 8 - When installing the wheels, you will encounter what appears to be a blockage on two of the holes. Don't worry, those pieces bend when you insert the wheels. Step 10 - Be sure to pull the wires to the sear station all the way out. It will prevent panic later. Step 12 - There are four wires but you only connect 3 of them. I suppose the extra wire is for something to be added later. I did not take points off as this is all about the grill. After all, I only plan to put it together once but plan to grill twice a week.
 

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Questions & Answers (5)

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Proposition 65

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WARNING: This product can expose you to chemicals including soot, which are knownto the State of California to cause cancer, and chemicals including carbon monoxide, whichare known to the State of California to cause birth defects or other reproductive harm. Formore information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49.

Ship your entire order to your home for free, especially the big stuff! *Continental US only.

When Will My Item Arrive?

Once shipped, items usually arrive within 3 to 5 business days. If your item is large it may ship via one of our third-party freight carriers (18-wheeler). If your order has an item that is shipped on a freight carrier, you will be contacted to schedule a curbside delivery time.

This item leaves our warehouse within 24 Hours

$6.95 Flat-Rate Shipping

Anything under $49. ships at one low price. If your order increases, your shipping stays the same!

30 Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We think that is wrong.

Message to our customers: The COVID-19 pandemic has created business disruptions worldwide, and we haven’t been immune to its effects. BBQGuys and the entire backyard barbecue industry have been affected by shipping delays due to product shortages arising from COVID-19. We’re also experiencing a tremendous increase in calls, emails, and chats flooding our sales and customer service departments. As a result, you may have noticed longer than normal expected lead times being advertised, along with delays in our responses and/or your delivery. We sincerely apologize for any inconvenience, and we assure you we’re making every effort to assist our customers — including hiring over 70 new employees, many of whom are still working remotely. For more than two decades, we’ve built our business on amazing customer service with timely assistance. Please know that we and our many vendors are making every effort to catch up as COVID-19 continues to disrupt our industry. We appreciate your business and patience. Thank you for choosing us for your outdoor living needs.

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