Napoleon Prestige PRO 500 Propane Grill with Infrared Rear and Side Burners and Rotisserie Kit - PRO500RSIBPSS-3
$2,349.00
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Warranty

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Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years.

See manufacturers manual for full warranty details.

Customer Reviews (54)

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Customer images featuring this product

Dave B.
Grafton, WI
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
Napoleon Prestige Pro 500 RSIB: WOW
I've had this grill for about a year now, and just haven't thought to write a review until now. The quality and features are just wonderful, and it's the most versatile grill I've owned. Here's what I love. First, the side infra-red burner is instant...0-1800 degrees in 30 seconds. I use it for searing, doing steaks...and it's perfect for breakfast sausage (don't have to heat up the entire grill). Second, the main burners ignition system is far superior to the click-click-click Micky Mouse approach used by other manufacturers. It creates a mechanical spark combined with a jet-stream of gas to ignite. Next, I love the rotisserie with an infrared rear burners. Turkeys, ducks, chickens, roasts...it's awesome. I also purchased a smoker box, but it didn't seem to create much smoky flavor...so then I bought a second smoker box and use them both simultaneously (siting on top of the outside burners on the left and right), and bingo! Wonderful smoke flavor. Finally, what's fun having people come over and hear them comment on the grill...the way it looks (the lights are amazing) and performs. Lots of "wow, I've not seen Napoleons around much, but that's what I'm going to get next time!" So far, I've had 5 friends purchase Napoleon's once they saw mine in action. Finally, the warranty is best in class, which is reassuring since they wouldn't offer the best warranty if they didn't offer the best quality and durability.
  • Prestige pro...note the use of 2 smoker boxes and rotisserie.  Worked great.
 

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Alejandro H
Weston, FL
Napoleon Grills - BV
 
★★★★★
★★★★★
Excellent temperature control.
Excellent temperature control... allows you to cook to the desired level. Beautiful design with nice features and accessories.
 

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Emil Turille
Undisclosed
Napoleon Grills - BV
 
★★★★★
★★★★★
Ease of use for a beginner at the BBQ would
It just makes cooking easier and more consistent results are easier to achieve.
 

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Hugo
Cumberland BC
Napoleon Grills - BV
 
★★★★★
★★★★★
Great build
Ensure you have an electrical extension in order to use the electric start and the amazing show of lights and hood light!! If not, no problem, you can still fire it up, but no lights:( Construction of this grill is second to none.
 

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Lawrence
Brantford
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
An Amazing Grill With The Features You Want/Need!
I was in the market for a high quality, sturdy, dependable grill to attach to my natural gas BBQ line. I did a ton of research and the Napoleon Prestige Pro 500 was highly rated and recommend. I was able to locate a local dealer who actually had stock and I bought mine right away. Assembly was easy and took a couple of hours to assemble. I wasn't disappointed. I'm impressed beyond what this review can express. This grill has been used a lot since purchase and those who have seen it in action have also been impressed. The lighting, double rotisserie and searing zone are also beautiful features with this grill. If you want a high quality, sturdy grill with all the bells and whistles then this is your grill. You will not be disappointed!
 

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Lawrence
Brantford
Verified Purchaser
Napoleon Grills - BV
 
★★★★★
★★★★★
An Amazing Grill With The Features You Want/Need!
I was in the market for a high quality, sturdy, dependable grill to attach to my natural gas BBQ line. I did a ton of research and the Napoleon Prestige Pro 500 was highly rated and recommend. I was able to locate a local dealer who actually had stock and I bought mine right away. Assembly was easy and took a couple of hours to assemble. I wasn't disappointed. I'm impressed beyond what this review can express. This grill has been used a lot since purchase and those who have seen it in action have also been impressed. The lighting, double rotisserie and searing zone are also beautiful features with this grill. If you want a high quality, sturdy grill with all the bells and whistles then this is your grill. You will not be disappointed!
 

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AlaFen
Renton. Washington
Napoleon Grills - BV
 
★★★★★
★★★★★
Pro500 Satisfaction
I have been very impressed with how much easier it has been to use my Napoleon Pro500 grill over the Webber charcoal grill! Previously had to expect to burn or at least overcook the meat but now I have total control over my cooking temperatures. Still learning about the searing ceramic burners on the side tray and on the rotisserie so more to come about that later. Couldn't be happier (unless someone else paid for it).
 

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Bob H.
Stoney Creek, ON
Napoleon Grills - BV
 
★★★★★
★★★★★
Perfect Barbecue and Spit
It is what I was looking for. Fits my needs perfectly.
 

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Amy C
Boynton Beach, FL
Napoleon Grills - BV
 
★★★★★
★★★★★
FANTASTIC GRILL
This is the best grill we have ever owned. Even heating throughout, high quality workmanship and the lighting on the knobs is both fun and helpful. The only issue we have had is with the lights failing twice but Napoleon customer service was very helpful and shipped out the parts we needed to fix everything. My husband has never bonded so well with a grill...we've owned other very high end grills over the past 30 years and this one beats them all!!!
 

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David N
Denver CO
Napoleon Grills - BV
 
★★★★★
★★★★★
Great grill
I love my Pro500, it is versatile and holds a steady temp that is easy to control. The sizzle bars also work great from keeping your food catching on fire! Love this grill!
 

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Expert Review

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The Skinny:

  • Well-known brand name
  • Fully loaded with great features
  • Proudly made in North America
  • Great Warranty

Things We Love:

The Napoleon Prestige Pro is a feature packed gas grill with innovative accessories and integrated functionality. The Prestige Pro series comes with an infrared rear burner, rotisserie, and “sizzle zone” infrared burner. Freestanding Prestige Pro models also include an ice bucket with integrated cutting board. You can also add the optional charcoal tray for even more ways to cook. The grill comes with LED Spectrum Night Light control knobs with color customizable lights. The lights have a safety glow feature that make them glow red when a burner is in use. The Prestige Pro series also has interior grill lighting for night time grilling and lighting in the storage area under the grill. I also really like Napoleon’s doubled lined “lift-ease” lid, which opens easily and helps hold in heat for optimal heat retention. The lid is hinged near the middle and, when open, adds hardly any depth to the back of the grill. This allows for easy placement in a variety of spaces. The Pro 825 has two “sizzle zone” burners in the second grill area, and a two stage power burners on the side shelf.

One thing that really sets the Prestige Pro apart is its storage features. The Pro boasts soft close storage doors, built-in shelving in the cabinet, condiment racks, tool hooks, towel bars, and even a bottle opener with cap catcher.

Napoleon Prestige Pro grills have stainless steel tube burners that are lit by a "Jetfire" electronic ignition. The Pro series has stainless steel grates with a patented wave design that creates unique sear marks. To spread heat evenly, Napoleon has stainless steel sear plates. The plates also protect the burners and help reduce flare-ups.

The Prestige Pro grills are also available as built-in models, a perfect fit for any outdoor kitchen.

The warranty on the Prestige Pro series is a standout in its class, having a lifetime warranty on the exterior housing, cooking grids, and stainless steel cooking box. Napoleon also boasts a 10 year + 5 warranty on their burners and flame tamers that provides replacement parts at a 50% of normal cost for 5 years after the 10 year warranty expires.

Thing To Consider:

While this grill is built tough, and backed by a strong warranty, Napoleon Prestige Pro grills are not "all stainless steel", which is what many customers are shopping for nowadays. Along with the stainless steel components on the grill, you will also find cast aluminum and porcelain enameled steel components too, such as cart legs, back panels, etc.

Overall Rating

4.1 (out of 5)
Value
4.0 (what's this)
Design & Style
5.0 (what's this)
Construction
4.0 (what's this)
Innovation
4.5 (what's this)
Even Heat
4.0 (what's this)
High Heat
4.0 (what's this)
Minimum Flare-Ups
4.0 (what's this)
Temperature Range
3.5 (what's this)
Customer Service
3.5 (what's this)
Warranty
4.0 (what's this)

Questions & Answers (9)

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Question:
How many pound turkey can you rotisserie in this Pro 500?
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Answer:
Hi Van. The rotisserie can support up to 15 lbs.

Asked by VanAnswered by Joey, BBQGuys Expert

Answer:
Probably in the 10# range

Asked by VanAnswered by eryan36can

Answer:
From what I've read, a 9 to 12 lb. turkey on the rotisserie mode should do it. Some even say up to 14 lbs. is acceptable. I've never done it!

Asked by VanAnswered by payday02

 
Question:
What exactly comes included with the rotisserie kit on this -- forks, rod, and motor?
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Answer:
Yes , all three. 4 - 4 prong holders , One rod that is inserted into the motor

Asked by Monsieur MaillardAnswered by eryan36can

Answer:
I am happy to answer that. The kit comes with a motor (plugs into 110v back of grill) the grill has already installed a motor placement slot, the spit (long rod) and screw in black handle, and 4 sets of forks so you can place two chickens. One set of forks is larger than the other.

Asked by Monsieur MaillardAnswered by pjmartinez73

Answer:
Yes That's exactly what you get

Asked by Monsieur MaillardAnswered by insatblm

 
Question:
Is there a natural gas to LP conversion available ? I would consider buying one IF a conversion kit were available and I were to move to a home without natural gas...
Was This Helpful?
Answer:
Hi James. Unfortunately Napoleon does not support conversion of their grills. They do not manufacture conversion kits, and converting your grill would void its warranty.

Asked by JAMESAnswered by Joey, BBQGuys Expert

This question was asked on a different product configuration.

Answer:
It is a NG product

Asked by JAMESAnswered by poogie124

This question was asked on a different product configuration.

Answer:
I was told "no". Any conversion on this grill must be done by a certified gas fitter AT a certified gas fitter's location. I bought the Prestige Pro 500 Natural gas model online because I was told I COULD NOT buy a propane and convert it myself.

Asked by JAMESAnswered by mitchfam4

This question was asked on a different product configuration.

 
Question:
Does the right hand side shelf fold down? If not, can the shelf kit from the prestige 500 be used to replace it. I'm asking because I have space constrants
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Answer:
It does not fold down.

Asked by CanoerAnswered by eryan36can

Answer:
The right hand shelf cannot be folded down. But it is easily removed and reinstalled if needed. This is possible because it is only a storage space with no wires or connected hardware.

Asked by CanoerAnswered by pjmartinez73

Answer:
No the right side shelf does not fall down it has a storage area for ice or food debris. But does not need to be added to the BBQ. It is secured to the grill by two larger screws you can remove the screws and remove the entire right side shelf

Asked by CanoerAnswered by insatblm

 
Question:
Does this grill need to be plugged in to operate or just to turn in the lights?
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Answer:
Hi Steve, the main burners on this grill can still be lit without being plugged in. An electrical power source is required for use of the lighting features, rear burner electronic ignition, and side burner electronic ignition. The rear and side burners can still be lit by match/lighter when no power source is available.

Asked by SteveAnswered by Ryan

 
Question:
Can the grill be covered and stored outside in cold climates (-5 F) ?
Was This Helpful?
Answer:
Hi Abigail. If covered, that should be ok. But I would recommend storing it away from the weather in those conditions to be safe.

Asked by AbilgailAnswered by Joey

This question was asked on a different product configuration.

 
Question:
Will the stainless hood yellow and stain with use? Is the enamel hood suggested?
Was This Helpful?
Answer:
Hi Kevin! With regular cleaning and maintenance you should not have any issue with yellowing. An enamel hood would still need to be cleaning and enamel can also chip exposing the metal underneath to potential rust.

Asked by KevinAnswered by Tiffany

 
Question:
Can I use the side searing station to cook with a pot?
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Answer:
Hi Ian! Yes, you can absolutely cook with a pot on the side searing station. Just keep the cooking grate in the lower position and you are good to go. Hope this helps!

Asked by IanAnswered by Tiffany

 
Question:
Is this grill available without the side trays. Our pre-existing outdoor kitchen does not allow room for those.
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Answer:
Hi Kenneth, this same grill is available as a built in configuration here: www.bbqguys.com/napoleon-grills/prestige-pro-500-built-in-natural-gas-grill-with-infrared-rear-burner-bipro500rbnss-3-2019

Asked by kennethAnswered by Tiffany

 
Question:
Is the Napoleon Pro 500 bad for flare-ups
Was This Helpful?
Answer:
Hi Jerry. The Napoleon Prestige Pro 500 did very well in our expert review, scoring 4.0 out of 5 when it came to managing flare-ups with its dual level stainless steel sear plates.

Asked by JerryAnswered by Ryan

 
Question:
What are the main differences between the Prestige PRO and the Prestige series grills?
Was This Helpful?
Answer:
Hi EKG, great question. The Prestige Pro has the same great features as the Prestige series, in addition to that, the Prestige Pro has a larger cooking area. The Prestige 500 grill has a 260 square inch warming rack, for a total for 760 square inches of cooking area. The Prestige Pro 500 has a 400 square inch warming rack, for a total of 900 square inches of cooking area. The Presitge Pro also features a built-in ice bucket and bottle opener in the grill cart. Please give our customer service center a call at 877-743-2269 if you need any additional help choosing the right grill for you!

Asked by EKGAnswered by Rosa

 
Question:
What's the difference between Pro500xxxxxSS1, SS2, and SS3?
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Answer:
Great question Owen! The change from the Napoleon PRO500-1 series to the PRO500-2 series was the introduction of the safety control knob being red when the burner is engaged; a safety feature that helps indicate at-a-glance if the burner is still on when it shouldn't be. The changes from the Napoleon PRO500-2 series to the PRO500-3 series is the introduction of the LED Color Spectrum lights and the Proximity lighting that displays the Napoleon logo on the ground in front of the grill; providing additional lighting to the grill for evening entertaining. If you have any questions, please give our Customer Service team a call at 877-743-2269. We would be happy to help you!

Asked by OWENAnswered by Jesica

This question was asked on a different product configuration.

 

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Proposition 65

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WARNING: This product can expose you to chemicals including soot, which are knownto the State of California to cause cancer, and chemicals including carbon monoxide, whichare known to the State of California to cause birth defects or other reproductive harm. Formore information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When Will My Item Arrive?

Once shipped, items usually arrive within 3–5 business days. If your item or order is large, it may ship via one of our third-party freight carriers, which deliver from semi trucks with lift gates. Freight delivery is much more complicated than standard parcel shipping — you must schedule a drop-off time, be present for the delivery, and move items from the curb to your residence, among other differences. Sound stressful? If you prepare in advance with our guide to freight delivery, it doesn’t have to be.

We strongly encourage reading the entire freight delivery guide, but here’s a quick snapshot of what you need to be ready for when you order a large package:

  • Your freight carrier will call you to schedule a delivery window of about 4–8 hours
  • You’re required to be physically present at the specified delivery location during the scheduled window
  • Freight shipments are carried in semi trucks, which have lift gates to assist with unloading
  • Freight deliveries are dropped off at the curb and no further — not up the driveway, not the porch, not the garage, and most definitely not the backyard — so it’s on you to transport packages to their intended location
  • For an easier time hauling items to your home or backyard, arrange for at least 2 helpers to be on standby during your delivery window
  • You must sign for the shipment to indicate that you’ve accepted the delivery

Again, we recommend reading our entire breakdown of freight delivery so you can become familiar with the process. Trust us when we say that getting caught off guard with the strict requirements of freight delivery can lead to a whole lot of headaches.

This item leaves our warehouse within 24 Hours

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Message to our customers: Like all retailers and manufacturers, we’re currently experiencing well-publicized supply-chain issues and steel shortages that have caused some orders to be delayed. We sincerely apologize for any inconveniences arising from this situation, and we assure you we’re making every effort to solve these problems with our vendors and logistical partners.

So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.

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