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Lynx 48-Inch 35,000 BTU Natural Gas Infrared Patio Heater With Remote And Wall Mount Switch - Stainless Steel - LHEM48-NG
List: $2,679.00 8% off ($220.00)
$2,459.00
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Warranty

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The stainless steel body housing is warrantied to be free from defects in material and workmanship when subjected to normal residential use and service for five (5) years and all other parts for one (1) year from date of purchase. When installed in a commercial setting such as apartment buildings, restaurants, golf clubs and food service locations has a ninety (90) day warranty. This warranty excludes surface corrosion, scratches, and discoloration which may occur during regular use. This warranty is limited to the replacement of the defective parts, with the owner paying all other costs including labor and shipping.

Refer to manufacturers manual for full warranty details.

Customer Reviews (1)

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Mike
CA
 
★★★★★
★★★★★
Lots of problems, customer support lacking
This product was on back order for like 4 months, but when I finally got it it had the wrong parts (machine screws to hold bracket together were too small, fixed by getting longer ones from hardware store, plus the DC adapter was the wrong one) and broken parts (the wireless wall switch). I got it mounted after a trip to the hardware store and added batteries to it to get it to light. Luckily it came with 2 remotes since one was broken and when I got it to start up, it shut off after 30 minutes. And when it shuts off the flames lick out to the side, partially melting the battery box. I contacted customer support who sent me a new wall switch but apparently the DC adapter is on back order. I was told the wiring inside it was wrong and to swap some wires around, but it made no difference. Still shuts down after 30 minutes. Now I can't get customer support to respond. I'd prefer to just have a working heater but this one is more trouble than it's worth! Look for other options - the quality is not there in this heater.
 

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Expert Review

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The Skinny:

  • Infrared radiant heat
  • Solid design
  • 304 Stainless steel exterior
  • Touch screen remote included
  • Available in both natural gas and propane
  • Rated for residential and commercial use

Things to Love:

Lynx 48-Inch Infrared patio heaters are available in natural gas and propane. These powerful heaters don’t just blow hot air, their 35,000 BTUs of infrared heat warm the objects and people. The spark ignition with heat sensing safety pilot and auto relight feature makes it safe and reliable. It also comes with a touch screen remote and wall switch, making operation simple and convenient. You can even pre-set your temperature.

Lynx outdoor heaters are constructed with rugged 304 stainless steel and the adjustable mounting brackets are included. A low voltage AC adapter allows the heater to be plugged in to a standard 110V outlet.

Lynx’s stainless steel body boasts a five (5) year warranty and all other parts are warranted for one (1) year. Commercial applications carry a warranty of ninety (90) days.

Things to Consider:

You’ll need a licensed plumber or other gas professional to handle the installation. You may want to know how many heaters will you need to heat your space. Our Free Outdoor Living Design Service will help you determine your patio heating needs. Our experts are happy to help.

Overall Rating

4.7 (out of 5)
Popularity
5.0 (what's this)
Innovation
4.5 (what's this)
Value
4.0 (what's this)
Warranty
5.0 (what's this)
Durability
5.0 (what's this)

Questions & Answers (3)

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Question:
Can these be exposed to rain? I'm planning to mount to an arbor which doesn't have a solid roof.
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Answer:
Hi Mark. The manufacturer has said that this heater is approved for use in mild wind or rain. You can read about the required clearances to combustible materials and coverings in the manual here: cdn.shocho.co/sc-specsheets/Lynx%20LHEM%20Care%20and%20Use%20Manual%20Rev.%20B%20(1).pdf

Asked by MarkAnswered by Joey, BBQGuys Expert

 
Question:
Can this be used with storm windows in the screened in patio?
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Answer:
No it cannot, this heater should be used outdoors only and never in any type of enclosed area.

Asked by MmAnswered by Rosa

 
Question:
I'm thinking of adding a couple of these to my new patio. I would like the power supply wired to a timer switch on the wall to eliminate the possibility of leaving them on overnight. If the timer switch kills power to the outlet will the heater shut off? Didn't know if the gas flow will keep heater running. Thanks Erik
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Answer:
Hi Erik, this unit comes with a digital controller with a built-in timer and the option to program the desired times and days of the week you want the heaters to be in operation.

Asked by ErikAnswered by Chris

 

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Proposition 65

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WARNING: This product can expose you to lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When Will My Item Arrive?

Once shipped, items usually arrive within 3–5 business days. If your item or order is large, it may ship via one of our third-party freight carriers, which deliver from semi trucks with lift gates. Freight delivery is much more complicated than standard parcel shipping — you must schedule a drop-off time, be present for the delivery, and move items from the curb to your residence, among other differences. Sound stressful? If you prepare in advance with our guide to freight delivery, it doesn’t have to be.

We strongly encourage reading the entire freight delivery guide, but here’s a quick snapshot of what you need to be ready for when you order a large package:

  • Your freight carrier will call you to schedule a delivery window of about 4–8 hours
  • You’re required to be physically present at the specified delivery location during the scheduled window
  • Freight shipments are carried in semi trucks, which have lift gates to assist with unloading
  • Freight deliveries are dropped off at the curb and no further — not up the driveway, not the porch, not the garage, and most definitely not the backyard — so it’s on you to transport packages to their intended location
  • For an easier time hauling items to your home or backyard, arrange for at least 2 helpers to be on standby during your delivery window
  • You must sign for the shipment to indicate that you’ve accepted the delivery

Again, we recommend reading our entire breakdown of freight delivery so you can become familiar with the process. Trust us when we say that getting caught off guard with the strict requirements of freight delivery can lead to a whole lot of headaches.

This item leaves our warehouse within 12-16 Weeks

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Message to our customers: Like all retailers and manufacturers, we’re currently experiencing well-publicized supply-chain issues and steel shortages that have caused some orders to be delayed. We sincerely apologize for any inconveniences arising from this situation, and we assure you we’re making every effort to solve these problems with our vendors and logistical partners.

So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.

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