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Free Tool Set with purchase of a Napoleon Freestanding Grill
This item leaves our warehouse within
1-3 Business Days
Frequently Bought Together
Key Features
- Stainless steel tube burners provide long life while helping to cook food quickly over even heat
- Accurately measure the temperature of your grill w/ the ACCUPROBE temperature gauge
- JETFIRE Ignition System shoots a jet of flame to light the main burners for quick start ups every time
- Cast iron cooking grids resist rust, prevent food from falling & provide even heat & distinct sear marks
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturer's manual for full warranty details.
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Customer Reviews
226 reviews
This is the perfect complement to my flat top grille. Sometimes, you just want the grill marks and easy clean up. This little powerhouse fits the bill!! I love this grille! And, it comes with a 10 year warranty! What company does that anymore.
Horrible, overprice, poor quality, terrible customer service
Jul 30, 2026
Hi Mike, We're sorry to hear that your experience has left you feeling this way. We understand how frustrating it can be when a product or service does not meet your expectations. At Napoleon, we strive to provide quality products and responsive customer support, so it's disappointing to learn that we fell short in your case. We value your feedback and will share your comments with our team as we continue working to improve both our products and customer experience. Thank you for taking the time to provide your review.
I found the problem with people complaining about the door that wouldn't stay close, it's like the magnet ain't even there (but it is there). The problem is with the instruction about the installation of the door stiffener (switch is by the way not in the BILT app). The screw have to be tightened AFTER the door is closed and snaped closed magneticaly. Pull the door against the magnet and THEN tighten the 2 screws. To a lesser extend, make sure the magnet is really vertical and touch the door at both the top and bottom of the magnet at the same time (with only one screw for the magnet it's cumbersome. Napoleon: perhaps add a second screw or something less to help keep it vertical (but with a possible adjsutment if the door a little angled?)
I really love my new grill. It has better temperature control than any other grill I owned. It makes the meats taste just right without making them too charred. It is easy to clean to.
The instructions was not the same as the written instructions. Also the metal was bent which caused the assembly to take longer than 1 hour
Jul 23, 2026
Hi there! Thank you for your review on the F365PGT-GB. We're sorry to hear that your assembly experience did not meet your expectations. We understand how frustrating it can be when the instructions don't match what you're seeing during assembly, especially when combined with a bent component that makes the process more difficult and time-consuming. This is certainly not the experience we want for our customers. We appreciate you taking the time to share your feedback, and we'll be sure to pass your comments along to the appropriate teams. If any components arrived damaged or bent, please connect with our support team through our live chat function so we can review the situation and assist you further. Thank you for choosing Napoleon!
I am done with low priced grills! My new Napoleon 365 Freestyle delivers solid value, even heat and great results.
Très facile comme montage tout arrive parfaitement aligné !! De loins mon meilleur BBQ depuis les 30 dernières années !!
It was difficult for us. I couldn't tell if I had a F365D(N or P)GT model. I am still not clear about how to attach the drip pan, ours is loose. Missing the door latch bracket and door bushing. Had an extra part I don't see anywhere. Had trouble with the metal hose clip holder. It is working in spite of all that. Words might help.
Jul 14, 2026
Hi, thank you for sharing your feedback with the F365PGT-GB. We're sorry to hear that the assembly process was frustrating and that you encountered missing parts and unclear instructions along the way. We understand how confusing it can be when identifying the correct model, locating components, and determining whether all parts have been installed properly. We also apologize for the missing door latch bracket and door bushing, as well as the uncertainty surrounding the drip pan and extra hardware. We're glad to hear that the grill is now operating despite these challenges, but we recognize that the assembly experience fell short of expectations. If you are still missing parts or have questions about the assembly of your unit, please submit a claim through our warranty portal so our team can review your case and assist further. Thank you for taking the time to provide your feedback. https://warranty.napoleon.com/
Good deal on sale. Lower door wont stay shut needs stronger magnet. Will open with slight wind. Oil catch under grill will also blow out on windy days due to being open in the back. Need to be closed up more on rear of grill. Other than that seems like a well built grill and should last. Great warranty hope I don't need it.
Questions & Answers
Hi Kappman. Napoleon lists this griddle as compatible with the Freestyle 365, along with several of the Rogue grills. https://www.bbqguys.com/i/3068342/napoleon/cast-iron-reversible-griddle-for-rogue-425-56425
Asked by Kappman | Answered by WesleyHi JT. This is the cover for the Napoleon Freestyle: https://www.bbqguys.com/i/3194561/napoleon/freestyle-series-grill-cover, and this would be the best mat for it https://www.bbqguys.com/i/3068408/napoleon/grill-mat-for-pro-prestige-500-series-smaller-68001
Asked by JT | Answered by WesleyHi David. This is the cover for the Napoleon Freestyle 365: https://www.bbqguys.com/i/3194561/napoleon/freestyle-series-grill-cover
Asked by David | Answered by WesleyHi TJ. Yes, both of the side shelves of the Napoleon Freestyle will fold.
Asked by TJ | Answered by WesleyHi Kerelp. The Napoleon Freestyle in natural gas does include a quick disconnect hose.
Asked by karelp | Answered by WesleyCompare Similar Items
Current Item $579.00 As low as $53 per month*Open-Box:from $493.90 Free Shipping Leaves Warehouse1-3 Business Days Free Gift | ||||
Fuel Type | Propane | Propane | Propane | Propane |
|---|---|---|---|---|
Class | Practical | Practical | Practical | Entry-Level |
Collection | Freestyle | Freestyle | Freestyle | -- |
Grilling Surface BTUs | 33000 | 38000 | 33000 | 22000 |
Number Of Main Burners | 3 Burners | 4 Burners | 3 Burners | 5 Burners |
Exterior Material | Painted Steel | Painted Steel | Painted Steel | Painted Steel |
Main Burner Material | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | Stainless Steel |
Cooking Grate Material | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron |
Secondary Grilling Area | 130 Sq. Inches | 146 Sq. Inches | 130 Sq. Inches | 85 Sq. Inches |
Infrared Main Burner | Not Available | Not Available | Not Available | Not Available |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Side Burner | None | None | Side Burner | -- |
Made in USA | No | No | No | -- |
Series | 365 | 425 | 365 | Performance Series |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial | No | No | No | No |
Stainless Steel Grade | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | -- |
Propane Hose Regulator Included | No | Yes | No | Yes |
Tailgating | Yes | Yes | Yes | No |
On Wheels | Yes | Yes | Yes | Yes |
Primary Color | Gray | Gray | Gray | Gray |
Grill Lights | None | None | None | None |
Side Shelves | Yes | Yes | Yes | Yes |
Ignition Type | Continuous Spark | Continuous Spark | Continuous Spark | Single Spark |
Rotisserie Kit | No | No | No | No |
Work Area | None | None | None | None |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Hamburger Data | 22 | 26 | 22 | 12 |
Rear Burner Rotisserie | No | No | No | No |
Cooking Grid Dimensions | 20 1/4 X 18" | 23 3/4 X 18" | 20 1/4 X 18" | 17 4/5 X 17 3/10" |
Main Grilling Area | 365 Sq. Inches | 425 Sq. Inches | 365 Sq. Inches | 310 Sq. Inches |
Total Grilling Area | 495 Sq. Inches | 571 Sq. Inches | 495 Sq. Inches | -- |
Flash Tubes | No | No | No | -- |
Thermometer | Analog | Analog | Analog | Analog |
Side Shelf Material | Painted Steel | Painted Steel | Painted Steel | Steel |
Quick Ship | No | Yes | Yes | No |
Flame Tamer Material | Stainless Steel | Porcelain Coated Steel | Stainless Steel | -- |
Rotisserie Burner Btus | No Rear Burner | No Rear Burner | No Rear Burner | No Rear Burner |
Smoker | No | No | No | No |
Spring Assisted Hood | Yes | No | Yes | No |
Width | 48.75" | 52" | 48.75" | 52.34" |
Height | 45.5" | 45.5" | 45.5" | 45.66" |
Depth | 25" | 25" | 25" | 21.96" |
Weight | 99 lbs | 107 lbs | 99 lbs | 88 lbs |
Proposition 65
For more information, go to www.p65warnings.ca.gov
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 1-3 Business Days
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
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