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FREE Tool Set with purchase of Any Napoleon Gas Grill
This item leaves our warehouse within
1-3 Business Days
Key Features
- Stainless steel tube burners provide long life while helping to cook food quickly over even heat
- Accurately measure the temperature of your grill w/ the ACCUPROBE temperature gauge
- JETFIRE Ignition System shoots a jet of flame to light the main burners for quick start ups every time
- Cast iron cooking grids resist rust, prevent food from falling & provide even heat & distinct sear marks
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturer's manual for full warranty details.
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Customer Reviews
16 reviews
Sep 11, 2025
Scratched and dented
undisclosed
Sep 2, 2025
Love the grill. Gets really hot if you need it, but also turns down the heat if you need it low. Only thing I would reengineer is the drip catch canister. Bracket is flimsy and the canister has slid/blown out of the bracket.
undisclosed
Jul 25, 2025
I bought this grill because 2 of my friends swear by it. The grill has a seamless aluminum pan that won't rot and seems to heat up 2x as fast as my other grill. The grates are wavy and seem to clean nicely with nothing sticking to them. Both sides of the grill have 3 hooks for hanging utensils and pot holders. After reading everything I find out U have a 10 year bumper to bumper warranty that covers everything on the grill, very impressive. I cooked steaks and they cooked to perfection, the grill cooks faster than my last grill so it took me a minute to figure that out. All and all I recommend this grill .
undisclosed
Feb 16, 2025
Ease with assembly, price was unbeatable along with warranty. This isn't a huge grill but with the side burner it operates flawlessly. Plenty of room for my family of four.
undisclosed
Oct 29, 2024
Great grill. Easy to assemble and a great addition to my patio. Great when you want to cook a quick burger and not fire up the charcoal.
undisclosed
Oct 28, 2024
Overall the hottest grill I've owned 10 min preheat brings grill to almost 900 degrees 🥵🥵🥵
undisclosed
Sep 7, 2024
It came a little dinged up, but I love this grill! The fit, the finish, the cook oh my. Where has this grill been all my life!
1 user found this review helpful
undisclosed
Sep 1, 2024
Easy to use, great results, outstanding across the board!
undisclosed
Jul 15, 2024
automatic lighters never work correctly ,hot dogs fall thru grill
Jun 27, 2025
Hi! Apologies for the delayed response. Thank you for sharing your review. We regret that the product did not meet your expectations. Your feedback is valuable and will assist us in enhancing our products. If you still need assistance with your lights, please reach out to our customer support team by filling out our warranty form at https://www.napoleon.com/en/us/grills/support/warranties/warranty-claim
undisclosed
Jun 21, 2024
I bought a F365 grill and have experienced sucking sound when I run the 1st burner. I tried to call C.S twice and have been put on hold for over 1 hour. No response only madding music. If this is an indication of the quality of the company and products BEWARE!!
Jun 27, 2025
Hi Mike. Thank you for the review of your Napoleon Freestyle 365 SB. We are sorry to hear of the wait time you have experienced while attempting to contact our Customer Experience department and for the concern you are having with your burner. We are receiving higher then normal call/email volumes which is creating significant delays. Please do not hesitate to email your case#02017119 if you have any additional questions or concerns and your case representative will be happy to assist you further. Your feedback and patience is greatly appreciated.
Questions & Answers
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Compare Similar Items
Current Item | ||||
Class | Practical | Practical | Practical | Entry-Level |
|---|---|---|---|---|
Fuel Type | Propane | Propane | Propane | Propane |
Collection | Freestyle | Freestyle | Freestyle | -- |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Primary Color | Gray | Gray | Gray | Gray |
Made In USA | No | No | No | No |
Grilling Surface BTUs | 33000 | 38000 | 38000 | 32500 |
Number Of Main Burners | 3 Burners | 4 Burners | 4 Burners | 6 Burners |
Exterior Material | Painted Steel | Painted Steel | Painted Steel | Painted Steel |
Main Burner Material | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | Stainless Steel |
Cooking Grate Material | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron |
Secondary Grilling Area | 130 Sq. Inches | 146 Sq. Inches | 146 Sq. Inches | 170 Sq. Inches |
Infrared Main Burner | Not Available | Not Available | Not Available | Not Available |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Exterior Stainless Grade | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | -- |
Cooking Grid Dimensions | 20 1/4 X 18" | 23 3/4 X 18" | 23 3/4 X 18" | 32 X 17 3/10" |
Main Grilling Area | 365 Sq. Inches | 425 Sq. Inches | 425 Sq. Inches | 555 Sq. Inches |
Total Grilling Area | 495 Sq. Inches | 571 Sq. Inches | 571 Sq. Inches | -- |
Burger Count | 22 | 26 | 26 | -- |
WiFi/Bluetooth Enabled | None | None | None | None |
Grill Lights | None | None | None | None |
Spring Assisted Hood | Yes | Yes | Yes | No |
Thermometer | Analog | Analog | Analog | Analog |
Side Shelves | Yes | Yes | Yes | Yes |
Side Burner | Side Burner | None | Side Burner | -- |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial-Grade Multi-User | No | No | No | -- |
Marine Grade | Yes | Yes | Yes | No |
Series | 365 | 425 | 425 | Performance Series |
Quick Ship | Yes | Yes | No | No |
Propane Hose Regulator Included | No | No | No | -- |
On Wheels | Yes | Yes | Yes | Yes |
Ignition Type | Continuous Spark | Continuous Spark | Continuous Spark | Single Spark |
Rotisserie Kit | No | No | No | No |
Rear Burner Rotisserie | No | No | No | No |
Side Shelf Material | Painted Steel | Painted Steel | Painted Steel | Steel |
Flash Tubes | No | No | No | -- |
Flame Tamer Material | Stainless Steel | Stainless Steel | Stainless Steel | -- |
Rotisserie Burner Btus | No Rear Burner | No Rear Burner | No Rear Burner | -- |
Smoker | No | No | No | -- |
Total Side Burner Btus | 9000 | -- | 9000 | -- |
Width | 48.75" | 52" | 52" | 57.36" |
Height | 45.5" | 45.5" | 45.5" | 44.96" |
Depth | 25" | 25" | 25" | 24.45" |
Weight | 99 lbs | 107 lbs | 107 lbs | 110 lbs |
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Proposition 65
For more information, go to www.p65warnings.ca.gov
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 1-3 Business Days
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
