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FREE Tool Set with purchase of Any Napoleon Gas Grill
This item leaves our warehouse within
24 Hours
Key Features
- The stainless steel cooking grids are virtually maintenance free
- Rust resistant, durable stainless steel barbecue will stand up to any weather while remaining stylish
- Folding side shelves allow this BBQ to be tucked away for storage, compact spaces, balconies, and small patios
- Dual level, stainless steel sear plates catch and vaporize any food drippings
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
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Customer Reviews
66 reviews
undisclosed
Jun 12, 2025
A decent grill that required modest assembly. Aside from there being multiple dents in the support panels on the bottom, I was impressed by the assembly instructions and overall packaging. It fired up and worked just fine for the price point. The temperature gauge was broken off in shipping and I have requested a replacement part under warranty. While a part was sent, it was the wrong part. Customer service appears to be very slow in responding to emails and doesn't seem to answer the phone. Overall I am happy but I hope I hear back soon and can start grilling! I researched the brand name and decided to go with Napoleon based on their build quality and reputation.
Jul 24, 2025
Hi! Adam, thank you for sharing your experience. We're glad to hear that you're satisfied with the grill's performance and that our team has addressed the issue with the damaged parts. Regarding the broken temperature gauge, we understand the frustration of receiving the wrong replacement part. Napoleon's warranty covers such components, and we recommend following up with their customer service associate from your open Case to ensure you receive the correct part. Thanks
undisclosed
May 27, 2025
Unfortunately there was a dented front panel and broken thermometer when we put the grill together. It's ridiculous that it takes 3 months for replacement parts. Never again.
1 user found this review helpful
Jul 24, 2025
Hi Stacy, I'm sorry to hear about the issues you experienced with your Napoleon grill. A dented front panel and a broken thermometer right out of the box are frustrating, and a 3-month wait for replacement parts is unacceptable. We completely understand your disappointment and appreciate you bringing this to our attention. If there's anything we can do to help expedite the process or make this right, please let us know, we’d like the chance to improve your experience. Thank you for your feedback
undisclosed
Apr 28, 2025
Grill arrive packaged very well and protected. Instructions for assembly were easy to follow when watching the video. Overall a very nice grill and appears to be made very well.
undisclosed
Jan 16, 2025
Overall I am impressed with this grill. The cabinet was fairly simple to assemble. The fire box and burners were already assembled and only required mounting on the cabinet and connecting to a fuel source. The quick fire starters on each burner work very well. I was surprised how quickly the grill heats up - even when only using 3 burners and with the outside temp of 30F and a 15 to 25 mph breeze. Typical Jan weather in Central PA. We have a covered deck so grilling happens year round. We have only had it a few weeks but so far have only done some New York strips, burgers and brats. The grill did not seem bothered by the cold breezy conditions and had no problems with burners blowing out. Looking forward to some slightly warmer weather when we will test it out with a load of BBQ chicken.
undisclosed
Dec 16, 2024
Expect some shipping damage. A few of the pieces to be bent. Was able to bend most back into place for assembly. One door will not stay closed because of shipping damage. Otherwise assembly was reasonable and first couple of uses went well.
undisclosed
Nov 27, 2024
Fantastic grill Excellent purchase. Heats quickly and evenly. Easy to assemble. Big surface area. It seems to sear, without burning. My wife likes it, so that's a plus. I've used it 5 times a week, since I got it.
undisclosed
Sep 19, 2024
I bought it for my retirement. It ignite great, easy to clean and cooks even. I cook on it almost every day which makes my wife happy, great grill. Look forward for many years of good cooking.
undisclosed
Aug 2, 2024
step by step all correct.even mention hose clamp may vary in style ,probably do to local regulations
undisclosed
Jul 22, 2024
Ordered online, arrived as scheduled, assembly was relatively easy (hampered mostly by big hands and small spaces). Performance of grill is superior to anything I've had. Heats up quickly and maintains heat well. So far a… great grill!
undisclosed
Jun 19, 2024
Excellent grill and was not too bad putting together.
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Compare Similar Items
Current Item | ||||
Class | Practical | -- | -- | Entry-Level |
|---|---|---|---|---|
Fuel Type | Propane | Propane | Propane | Propane |
Collection | Rogue | Genesis | Genesis | Genesis |
Size | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") |
Primary Color | Black | Black | Black | Black |
Made In USA | No | No | No | No |
Grilling Surface BTUs | 48000 | -- | -- | 39000 |
Number Of Main Burners | 4 Burners | 3 Burners | 3 Burners | 3 Burners |
Exterior Material | Powder Coated Steel | Porcelain Coated Steel | Porcelain Coated Steel | Porcelain Coated Steel |
Main Burner Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Cooking Grate Material | Stainless Steel | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron |
Secondary Grilling Area | 185 Sq. Inches | -- | -- | 127 Sq. Inches |
Rotisserie Kit | Available | No | No | No |
Infrared Main Burner | Not Available | Not Available | Not Available | Not Available |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Cooking Grid Dimensions | 28 3/4 X 18" | -- | -- | 27 X 19" |
Main Grilling Area | 525 Sq. Inches | 513 Sq. Inches | 513 Sq. Inches | 513 Sq. Inches |
Total Grilling Area | 710 Sq. Inches | 787 Sq. Inches | 787 Sq. Inches | 640 Sq. Inches |
Burger Count | 32 | -- | -- | 20 |
WiFi/Bluetooth Enabled | None | None | None | None |
Grill Lights | None | None | External | -- |
Spring Assisted Hood | No | Yes | Yes | Yes |
Thermometer | Analog | Analog | Analog | Analog |
Side Shelves | Yes | Yes | Yes | Yes |
Side Burner | None | None | None | None |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial-Grade Multi-User | No | No | No | No |
Marine Grade | No | No | No | -- |
Quick Ship | No | Yes | Yes | No |
Propane Hose Regulator Included | Yes | -- | -- | Yes |
On Wheels | Yes | Yes | Yes | Yes |
Series | 525 | E-325 | E-330 | E-315 |
Ignition Type | Flame Thrower | Continuous Spark | Continuous Spark | Single Spark |
Rear Burner Rotisserie | No | No | No | No |
Side Shelf Material | Stainless Steel | Stainless Steel | Stainless Steel | Aluminum |
Flash Tubes | No | No | Yes | -- |
Flame Tamer Material | Stainless Steel | Porcelain Coated Steel | Porcelain Coated Steel | Steel |
Rotisserie Burner Btus | No Rear Burner | No Rear Burner | No Rear Burner | No Rear Burner |
Heat Zone Separators | No | No | No | -- |
Smoker | No | -- | -- | No |
Width | 56.5" | 57.7" | 57.7" | 61.7" |
Height | 47.5" | 48.1" | 48.1" | 48.1" |
Depth | 24.5" | 27" | 27" | 27" |
Weight | 141 lbs | 162 lbs | 168 lbs | 188 lbs |
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Proposition 65
For more information, go to www.p65warnings.ca.gov
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
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