Memphis Grills Elite ITC3 Wi-Fi Monitored 39-Inch 304 Stainless Steel Built-In Pellet Grill - VGB0002S
Current price $5,499.00
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Memphis products manufactured by Memphis Wood Fire Grills carry a seven (7) year limited warranty from the date of purchase by the original owner against defects in material and workmanship. Electronic and electrical components carry a three (3) year replacement warranty when subjected to normal residential use. Limited Warranty does not apply to burn pot, meat probe, grill cover gaskets or damage caused by corrosion. The meat probe is under Warranty for thirty (30) days from the date of purchase. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (5)

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Marbled Beef
St. George UT
★★★★★ ★★★★★ 5.0

Might be the best outdoor appliance I've ever found

Such a great performing smoker, can grill at very high temps, cook pizza, or slow and low 10-20 hour smokes. I've had zero issues, the variable speed fan control and insulated construction make it incredibly accurate and goes through a small amount of pellets. I can adjust temps over wifi or internet, automatic shut down to a holding temp once internal temp hits target. I'm rambling, but I've got a man crush on my smoker, so its understandable.


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Austin, TX
Verified Purchaser
★★★★★ ★★★★★ 5.0

Love it!!

I have been cooking on this smoker every night since I got it and love it! It has made me into a master chef!


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Mom from Ohio
Columbus, OH
★★★★★ ★★★★★ 5.0

Love it so far

Install is definitely a little involved. The protection film is hard to get off and it can be very difficult to remove after it's installed, but you also don't want it to get damaged during install. When you install if you can, put the controller pad where you can see if from the house. It's nice just to have visual confirmation everything is good without getting cold! The smoking works awesome. I do wish the two sides of pellets were independent and controllable so I could pick my flavor at the time. Versus having to load different pellets for each product. It's not very practical to remove existing pellets. I love the app. I forgot to reload pellets before I did an extended smoke and I could tell from the app it was losing heat and was able to come home and reload. The heat is very consistent making it easier with cooking times. You do have to do some maintenance with this so check the schedule in the manual. It's not a lot but you do have to clean out the pellet pot and stuff. Overall, we are really enjoying this! Going to make pizzas today!


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★★★★★ ★★★★★ 1.0

2022 ITC3 elite lemon

I've had this grill/smoker for 2 years. I have not had 1 smoke that something didn't break or malfunction. I have replaced every board in this smoker. Some more than once. The display panel had to be repaired. Shear pin on the auger broke. Trouble connecting to the internet. Pellets overfilling the burn cup and causing a fire. Pellets not being delivered to the burn cup resulting in flame failure. My latest issue is the blower motor and its squirrel cage. The blades melted. I've reached out to Memphis via their website. I did receive a confirmation that they have my submission. I have sent several emails to Memphis with no response about getting the current issues resolved. Crickets. It's been several weeks on this latest problem. Customer service is nonexistent.


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Pawleys Island, SC
★★★★★ ★★★★★ 1.0


I bought the unit in November 2023 for new construction. Construction delays led to it not being installed until February 2024. The ignitor failed after about 10 uses. Memphis has been purchased by someone else, no records are available to tech support, web site is nonfunctional per tech support. When you buy a business as an asset purchase, customer lists and records are typically part of the transaction. Failure to integrate is the likely culprit of my dilemma. Now I will have to pay someone to pull the unit out and install a fairly economically insignificant part, that shouldn't have failed with such low usage. I live in South Carolina, my Rec Tec sat outdoors on the shores Lake Erie winter, spring, summer and fall for five years without a problem then I sent it to my son also in SC, three years ago and it's still going strong. I learned recently that Memphis is no longer domestically produced and its now an offshore purchase, which I would have passed on. I should have done better with my due diligence as when I began researching Memphis they were domestically produced.


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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

This item leaves our warehouse within 1-3 Business Days
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