Twin Eagles Wi-Fi Controlled 36-Inch Built-In Stainless Steel Pellet Grill and Smoker with Rotisserie - TEPG36R

This grill works amazing. And if there is ever an issue technical support is amazing. Ignore other review, they probably did not realize you need pellets to get this pellet grill to smoke 😆

I've had this grill for about a year now and have loved the way my barbecue has come out, I've done 5-6 briskets, pork and beef ribs, pork butts and lamb legs. So far everything has come out great. I did need to get used to how it cooks, but I think that goes for all grills. I do think the price is steep, especially after the last increase. I would be hard pressed to not give the Memphis equivalent a look now. The main issue I had is the wait and customer service ( more like lack of) from twin eagles.

I feel validated reading the other reviews. Temp is unstable and drops dramatically and sporadically. Pellet hopper is stupid tiny - smoking a brisket requires more attention than it should as a result. I seriously thought the thing was broken. What a waste. The only good thing is the quality of the grates makes it super easy to clean.

Really thought this was gonna be the best of the best. Well, it isn't. Several issues….one being "we don't have a service tech near you" Well, then why sell then in my area? Probes didn't function correctly, got them finally replaced after two months of waiting. Third prove now doesn't work. I reported it, no response. Pellets can get wet if it's raining when you are cooking outside. Apparently, don't cook in the rain. I realize it's a grill however, why have a "super smoke" setting when you NEVER taste anything slow cooked that's smokey. Overall, I was SUPER excited about this "all in one appliance". Don't believe it, save your hard earned money. I will say the thing is built like a tank, reason I gave stars in general!

This is my first summer using the twin eagles pellet grill and there are a couple of flaws that should not be an issue for the kind of money we paid for this grill. The pellets are poured in through a pull out drawer in the front of the unit, they are supposed to feed into the fire pot from each side but they constantly get stuck and after about an hour you have to go in with some sort of tool and manually feed them into the fire pot. Called the company and his explanation was that the unit was new and the pellets would feed on there own once we used it for awhile. I've had many cooks and the pellets still won't drop,and if you don't manually push them in the temperature begins to drop. The second and most aggravating problem with this grill is if you live in a colder climate you cannot maintain a temperature below 350 degree's. You cannot cook low and slow. Again called the manufacturer and he said the air temperature has to be above 65 degrees in order to achieve a temperature below 350. Absolutely absurd, the only pellet grill I have used that has this problem and all this for the price of a good used car. Definitely not worth the money.

The grill that was delivered to me does not work. Yes the construction in top notch. But who cares if it does not work. The grill would start to heat up and then just quit. Hopper is small and it does leak in the rain. I have scheduled the return. Going with the Yoder.

Had this smoker 3 years now. 1 - I simply cannot get the wifi & temp probes to work more than about 2 months. I call, get it fixed, and 2 months later, they go out again. Just not reliable. 2 - Something is wrong with the design of this smoker. It blows a LOT of ash onto the meat. Each time I go out and check it manually (because the probes simply won't work) I have to blow off a significant layer of ash on the food. Terrible design. 3 - You simply CANNOT smoke at less that 225F if the outdoor temperature is below 60F. Ridiculous. My friends have Trager, Louisiana Grills, etc. and have none of the issues I listed above.

Tried smoking chicken at 225, zero smoke or smoke flavor. Very disappointed

Had a cheaper pellet smoker prior to this and when designing an outdoor kitchen decided to make this the center piece. It has been a complete disaster and can help with a couple specific examples of the types of issues we have encountered: 1- the grill does not work when the ambient temperature is under 50 degrees. 2- the app is a disaster. Check out the reviews for twin eagles app as most users cannot use it. 3-the drawer for pellets fills with water when it rains so make sure you buy the optional cover if you are crazy enough to buy it. 4- the grill is extremely inconsistent getting to temperature even after waiting for warmer days and using brand new pellets. Customer service has been friendly and happy to provide ideas for work around but to date as no interest in doing anything tangible. Wish you the best with your grill choices!

This grill is a big waste of money. It does not maintain the temperature you set and when you report it to technical support they say it is your variables. They told me that you shouldn't grill below 50 degrees or in high winds. Texas in July doesn't meet that criteria. Stay away and go get a Memphis built in unit!