)
Save up to 60% on Clearance
This item leaves our warehouse within
24 Hours
Key Features
- Heating element for igniting pellets
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
)
Ask an Expert
Expert Help, Zero Hassle
Stop Searching, Start Living
Advice We Stand Behind
Learning Center
Warranty
Refer to manufacturers manual for full warranty details.
Related Departments
Customer Reviews
52 reviews
Lake Charles La
Oct 9, 2022
I had trouble with the first generation grill, but the customer service at Weber was really awesome and take care of the issues now pretty much I have the second generation and if it works much much better. Thanx for the customer service that Weber offers
New Hampshire
Sep 1, 2022
I was surprised when I received the alert that my glow plug required replacement after only a year. But when I tried to pull the old one out the connector was melted. Whether that was grease spillover or not, the replacement came promptly and I'm back up and running.
Bremen, Indiana
Aug 21, 2022
I have a melted glow plug assembly in my smokefire pellet grill like others have mentioned in this review. How can I get the glow plug assembly?
Kansas City, MO
Jul 29, 2022
The housing that the glow plug sits in, PN 68956, melted down during one of my cooks. I have been trying to replace it for a month. No physical stores can get parts and the support robot just routes me to an unanswered line that says to use the support robot. Insane.
1 user found this review helpful
Feb 9, 2025
Thank you for your feedback! We apologize for the frustration you are having regarding the glow plug. That is not the experience we want our loyal Weber fans to have. We would like to hear more about this experience. Please lookout for an email from our Support team.
North Carolina
Jul 5, 2022
Just wanted to reach out to Weber concerning the short life span of the Glow Plugs. From 27Feb2022 to 03Jul2022, I have replaced the Glow Plug in my EX6 three times. I typically cook on my EX6 about twice each week, so there isn't a lot of "starts" on the Glow Plug. Reading other customer reviews, I see that this is a recurring theme with some other customers as well. Is it possible to have a vendor quality issue with some lot numbers of Glow Plugs? I asked this because the first Glow Plug in my EX6 (1st Gen) lasted approximately one year before I had to replace it, and I was cooking about the same interval (twice a week).
Kirkland, WA
Jun 20, 2022
I purchased my smokefire in August 2021 and since then I have had to replace the Glow plugs three times. In the written literature from Weber its says they should last for at least 150 grilling periods. I probably have gotten about 4-5 smoke/grill periods per glow plug thats far less than what was indicated. Is there something I should be doing differently??
Jun 30, 2022
Thank you for your feedback. You should not have to replace the glow plug that often. Please review the steps below to troubleshoot the Glow Plug. Please make sure the grill is powered off and cool before performing these steps. -Open the grill lid -Remove the cooking grates and set aside -Remove the large flavorizer bar -Remove the diffuser so the inside of the burn pot can be seen -Use a scraper to push down (or vacuum out) any ash or debris inside the burn pot -After removing the necessary components, turn on the grill and set any cooking temperature by pressing the knob. -Look inside the exposed burn pot to observe the glow plug -The glow plug will not glow red immediately, there is up to a 90-second delay. --Wait for a few minutes to check whether the glow plug is turning red If the glow plug has turned red, it is operating as expected and NO REPLACEMENT IS NEEDED IF GLOW PLUG DOES NOT GLOW RED, then the glow plug may be bad but a couple of additional checks are in order. The glow plug will turn off after 3 minutes, its only function is to ignite the pellets, not to heat the grill. Once the pellets are ignited the glow plug is no longer needed. Once this troubleshooting step is complete, perform a shutdown of the grill. We would like to hear more about this experience. Please lookout for an email from our Support team.
Chicago, IL
Jun 2, 2022
I have had my smokefire for 1 year and have gone thru 3 glow plugs. Works fine for the first couple of cooks but trouble igniting after that.
Carleton, MI
May 21, 2022
I have owned a Webber gill for 25+ years. This is a failure. Grill has been used twice and this part failed. I get on here only to realize that everyone has this issue, but you never see that in any reviews of the grill. Weber, please get this right.
Colorado
May 13, 2022
We purchased our SmokeFire Grill in 2021. In the 3 months we used it we have had to replace the glow plug twice and it went out a third time. Now it's hard to find this part in stores. Reading other reviews, this seems to be a common problem. Weber, can you make this right?
May 24, 2022
Thank you for your feedback. We are so sorry to learn your glow plug stopped working. We are happy to help. Our Support team has troubleshooting for the glow plug we can share with you. Please look for an outreach email shortly. Thank you!
Scottsdale, AZ
Apr 25, 2022
Changing to a fresh glow plug was a great move. Seems to have helped entire cooking process.
Questions & Answers
Be the first to write a question!
Compare Similar Items
Current Item | ||||
Grill Model | SmokeFire EX4 / SmokeFire EX6 | All Traeger Full-Sized Pellet Grills | -- | -- |
|---|---|---|---|---|
Collection | SmokeFire | -- | -- | -- |
Parts Category | Repair Parts | -- | -- | -- |
Grill Type | Pellet Grills & Smokers | Pellet Grills & Smokers | -- | Gas Grills & Smokers |
Grill Brand | Weber Grills | Traeger | -- | Napoleon |
Accessory Type | Grill Replacement Part | Grill Replacement Part | Fuel | Grill Replacement Part |
Primary Color | Stainless Steel | -- | Black | Black |
Width | 0.5" | -- | 2.375" | -- |
Height | 3.7" | -- | 22.25" | -- |
Depth | 0.5" | -- | 0.75" | -- |
)
)
)
)
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
