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This item leaves our warehouse within
24 Hours
Key Features
- Has the option to connect to Bluetooth if there is no Wi-Fi available for use
- Comes with a meat and ambient probe to help handle the different elements in the grilling process
- Capable of having four probes in the Hub at once, for reliable grilling management
- For the ultimate cooking guide, the app gives tips for the grill setup and updates when the food is almost done
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
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Customer Reviews
218 reviews
Colorado
Jun 15, 2023
I got this for Christmas and have been trying to get it to help me but if I walk away from the grill it loses pairing and will not reconnect easily.
1 of 3 found this review helpful
Jacksonville, FL
May 31, 2023
Enjoy the HiTech grill sessions. Guesswork gone from outdoor cooking.
Roaming shores Ohio
May 27, 2023
My son bought me this 2 years ago I've been trying to work with it. Don't understand why you need Wi-Fi. I checked the temperature with A manual probe It was off 20 and 30ﾟ. It takes forever to pair. Why do I need Wi-Fi I can't take It when I go camping. Don't waste your money
1 of 4 found this review helpful
Michigan
May 18, 2023
The website bounces me around a lot. I want a detailed manual but when it seems I'm there the page goes somewhere else. I don't mind looking it up on line, but at least make your menu user-friendly. I need to know the battery level before grilling. No sure instruction on how to check, etc
2 users found this review helpful
Raleigh, NC
May 6, 2023
The hub doesn't stay connected and the probes don't measure accurately. Don't waste your money on this gimmick.
2 users found this review helpful
May 22, 2023
We are sorry to learn about the unusually poor experience you are having with your Weber Connect Hub, and we appreciate you bringing it to our attention. Usually, issues like the ones you described can be fixed through some simple troubleshooting. Please look for an email outreach from our Care team soon! Thank you.
undisclosed
Apr 29, 2023
I bought this grill less than a week ago and it arrived with tape all over it and when you pull the tape off the tape residue is still on like the stainless part of the grill. Not sure how to remove that without damaging it.
Tucson, AZ
Apr 16, 2023
Just received this device from Weber (ordered from my old account by mistake). After fully charging it a software update was available and that download and install was successful. It connected to Bluetooth immediately but never to wifi and I was 10 feet from the router. Additionally the registration step wouldn't complete either. Simply a waste of time and money.
2 users found this review helpful
Apr 27, 2023
Thank you for your feedback. Your satisfaction is very important to us, and we are sorry to learn that you have not yet had the amazing experience with your Weber Connect Hub that we would expect. Our Care team is here to help with some troubleshooting advice. Please look for our email outreach soon. Thank you!
Pittsburgh PA
Apr 16, 2023
At first, I bought a lesser (cheaper) wireless probe only to discover it would give temperatures 30 degrees off of what the actual temps. were. I sent it back and then bought one of these Weber Smart Grill probe\wireless connect devices. The BEST decision I made. I highly recommend this product!
undisclosed
Mar 26, 2023
Dosent like to stay connected very well with Wi-Fi disconnects every time the screen on your phone goes dark
1 user found this review helpful
Apr 6, 2023
Thank you for your feedback. We are so sorry to hear about your experience with the Weber Connect Smart Grilling Hub. We are happy to help. If you are having issues connecting your Connect Hub to WiFi: Connecting via WiFi: • Open the Connect app • Ensure you have already established a Bluetooth pairing • After the first download, you will be asked to “Extend your range” after pairing via Bluetooth. If you skip this step, you can follow the following steps to connect via WiFi. • Tap on the three dots at the bottom of the screen • Tap on the image of Connect Hub • Tap on WiFi under Connectivity • Tap Set up WiFi • Select your WiFi network and enter your password • The password field is case sensitive! Make sure the password is being entered exactly • Verify that there are no unnecessary spaces before the password • Tap Connect Is your WiFi network 2.4 ghz or a dual network of 2.4 ghZ and 5 ghZ? • If 5 ghZ only, this WiFi router is not compatible. Please pair via Bluetooth instead. • 2.4 ghZ and 5 ghZ dual networks are compatible and can be connected to Are you close enough to your WiFi router to achieve a strong signal? • A quick way to confirm this is to see how many bars the WiFi signal displays when your phone is connected to WiFi • If the signal is weak, try to move closer to your router • Note that you still have to connect your Connect Hub to WiFi through the app even if your phone itself is already on WiFi – these are two separate scenarios Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
Seattle
Aug 4, 2022
Should have come up with better attachment methods
1 user found this review unhelpful
Aug 16, 2022
Your feedback is a valuable part of our process and we will be sure to bring your concerns to the appropriate teams. Thank you for being a part of the Weber family!
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Current Item | ||||
Thermometer Type | Wi-Fi Thermometer | Bluetooth Thermometer | Bluetooth Thermometer | Bluetooth Thermometer |
|---|---|---|---|---|
Material | Plastic | Stainless Steel | -- | Plastic |
Extra Features | Bluetooth | Dishwasher Safe | -- | -- |
Accessory Type | Thermometers & Monitoring | Thermometers & Monitoring | Thermometers & Monitoring | Thermometers & Monitoring |
Primary Color | Black | Silver | -- | Multi |
Width | 2.9" | 0.9" | 3.2" | 1.3" |
Height | 1.4" | 6.2" | 2.2" | 6.8" |
Depth | 3.9" | 2.5" | 2.2" | 1.8" |
Weight | 1 lbs | 1 lbs | 1 lbs | 1 lbs |
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*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
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Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
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