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Key Features
- Has the option to connect to Bluetooth if there is no Wi-Fi available for use
- Comes with a meat and ambient probe to help handle the different elements in the grilling process
- Capable of having four probes in the Hub at once, for reliable grilling management
- For the ultimate cooking guide, the app gives tips for the grill setup and updates when the food is almost done
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Customer Reviews
218 reviews
undisclosed
Jun 7, 2020
Bought one yesterday, does not connect to WiFi nor Bluetooth. Only have 4 dashes on the bottom of the screen, nothing else happens. It's completely stuck. Have reinstalled the device 4 times. Tried a reset but no joy. And I was stupid to throw away the reciept straight away as it was a Weber product... Stay away from this product
Phoenix, AZ
Jun 6, 2020
Wasted 2.5 hrs of my Saturday afternoon trying to make this thing work. Just constant firmware update fails. I cant even get it to work since it is requiring the update.
3 users found this review helpful
Pittsburgh
Jun 3, 2020
Temperature probes often have incorrect reading, causing meat to not be done when probe says it is.
4 of 5 found this review helpful
South Carolina
Jun 1, 2020
Good product; however, there is not enough information on using the product.
2 users found this review helpful
Wentzville MO
May 29, 2020
I bought the original version we have a variety of temperatures our family members like their meat. With the Weber smart app everyone gets their meat cooked exactly like they want it.
San Diego, CA
May 28, 2020
Doesn't seem like any users beta tested this, it lacks basic features like graph of temp vs. time. Could use a cook 'log book' that you could document your cook (and graph) for example. It seems like the programmers of the app were lazy, instead of creating receipies you enter the weight, they just cut and pasted the same thing 5 times and just updated the weight for each. It's great that it works over wifi, but the rest is half baked attempt at creating an app. Hire an app developer or 2, create an app people want, not half baked, un tested, no user feedback app based on some PM's requirements that doesn't cook or use this thing.
3 of 4 found this review helpful
Belgium
May 22, 2020
I bought this today. Unfortunately I did not read the reviews before. After unboxing you can not use it till you upgrade the firmware. If you upgrade it, you end up with a dead device that does nothing. An evening of frustration trying to reset, different phones, ... . US support pointing to EU support. Tomorrow I take this piece of junk back to the store.
3 of 5 found this review helpful
Norway
May 21, 2020
It won't upgrade the software, it fails towards the end of each cook, it had so much promise yet failed so miserably.
1 user found this review helpful
Bismarck, ND
May 18, 2020
I bought this product today: May 18, 2020. I installed the Weber Connect app, ran the app with approvals it asked for and when I go to click 'Pair Device' and it crashes and exits me out of the app, or, my phone (Samsung Galaxy Note 10+ with all updates installed) saying: Weber Connect keeps stopping. Below that statement is the following three options: App info; Close app; and; Send feedback. I commented about the failing app on Google Play and was promptly responded to by support. This promptness definitely earned a star.(SIDE NOTE: My first review on Google only gave it a 1 star but my updated review has 2 because of the promptness. Much appreciated.) I took the advice provided and reinstalled the app a second time today (11AM CST). It is now 11:30AM CST and the advice provided did not yield a fix. The tangible product, not the app, appears to be working well as it does read 71 degree (F) when it is on, which is about the temperature in my home right now. I imagine that if I poke the tool into meat it would read well and accurately, however, I don't want to do this if one of the features that contributed to my purchase isn't working. I am considering returning this product.
1 user found this review helpful
Switzerland
May 11, 2020
Apparently bad reviews are for a reason. I have been trying 2 days to get this thing to work but no result. I tried with android, iphone and ipad and all the same result. I am pairing it, then I do the update and once it is finished I am asked to do the update again. Also never recognises the wifi... I have done this more than 5 or 6 times and numerous resets from the back side. I get these three dashes (see photo) which should mean something but of course there is nowhere online a troubleshooting to explain what these are or help me through. Honestly I am starting to question Weber quality here, how can you release something so unreliable with your brand name? Most expensive brick I have ever bought.
1 of 2 found this review helpful
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Thermometer Type | Wi-Fi Thermometer | Bluetooth Thermometer | Bluetooth Thermometer | Bluetooth Thermometer |
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Material | Plastic | Stainless Steel | -- | Plastic |
Extra Features | Bluetooth | Dishwasher Safe | -- | -- |
Accessory Type | Thermometers & Monitoring | Thermometers & Monitoring | Thermometers & Monitoring | Thermometers & Monitoring |
Primary Color | Black | Silver | -- | Multi |
Width | 2.9" | 0.9" | 3.2" | 1.3" |
Height | 1.4" | 6.2" | 2.2" | 6.8" |
Depth | 3.9" | 2.5" | 2.2" | 1.8" |
Weight | 1 lbs | 1 lbs | 1 lbs | 1 lbs |
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