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Key Features
- Has the option to connect to Bluetooth if there is no Wi-Fi available for use
- Comes with a meat and ambient probe to help handle the different elements in the grilling process
- Capable of having four probes in the Hub at once, for reliable grilling management
- For the ultimate cooking guide, the app gives tips for the grill setup and updates when the food is almost done
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
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Customer Reviews
218 reviews
UT
Jul 27, 2020
Worst Thermometer I have ever used. I have not ever been able to fully charge the device. It has a short battery life. It is confusing in its instructions but I am getting used to it. It definitely isnt idiot proof. I would return it, but I have used it.
3 users found this review helpful
Jul 28, 2021
Hello, thank you for taking your time to submit your review! We sincerely apologize for the issue that your unit is not showing a full charge. Our Connect Hub team has found a small bug that is causing the unit to show 85% charge even when it is really fully charged. We are working on an update to fix this issue and it should be available soon. We do see that you are actively working with our support team regarding this issue. If you have any further questions be sure to reach back to us and we will be happy to assist! Thank you!
Ontario, CA
Jul 26, 2020
I bought one of these because it came with the ambient probe, which is an add-in for igrill. As soon as the ambient when in the grill it went to 680F. That is in the center with inside burners off (set for my normal indirect cooking). The grill thermometer and my old fashion analog thermometer read mid to low 300s. Took it back and exchanged for another and same story, ambient reads 680 as soon as it is put in the grill, even on the toaster rack. Just junk. I thought a lot of Weber based on my grill, but this has changed my mind.
2 users found this review helpful
Jul 28, 2021
Hello, our sincerest apologies about the issue with your Weber Connect Hub. Our Connect team has found a small bug that is causing your Ambient probe to display 680F. They are currently working on an software update that should fix this issue. Please be sure to complete the update process as soon as it is available so your unit can display the accurate temperature. We are very sorry about this inconvenience and please let our support team know if you have any questions or need assistance. We will be happy to help! Thanks!
Colorado
Jul 25, 2020
I bought this product several months ago. At first it worked great, but the last several weeks it is not reading temperatures correctly. When I checked today, all my probes just read out 680 degrees constantly, even on a cold grill and even in ambient temperature (about 70 degrees Fahrenheit). The device is totally useless to me right now. I've completely wasted my money.
Jul 28, 2021
Hello! We are sorry to hear about the issue you are experiencing with your Weber connect Hub. Please contact our support team and we would be happy to provide further assistance on this matter. Thanks!
Gaithersburg, md
Jul 25, 2020
I bought one on Father's Day. The battery never went above 85% and the app was clumsy. Weber is exchanging for another and we will see.how that works.
2 users found this review helpful
Jul 28, 2021
Hello, thank you for taking your time to submit your feedback! We have found a small bug that was causing the unit to display only 85%charge when it was fully charged. Our App team is working dilegently on finding a solution that will solve this issue in a timely manner. Please be sure to update your Connect Hub as soon as there is an update available. If there is any issues or if you have any questions, do not hesitate to reach back to our support team! We will be happy to help!
Oslo
Jul 23, 2020
Pretty much echoing the reflections on here: Ambient probe useless - goes off the scale but I used it as an additional meat probe & it worked fine agreeing with the meat probe - still what's the point you have to know ambient as well as internal... Just "calibrated" both probes in boiling water and they agreed with each other at 103°C The battery took forever and a day to charge and maxed out at only 80% but it's so new so I cannot report on longevity... The app really really needs a history / graphing feature for long grilling / smoking. That's ridiculous it doesn't track events.
1 user found this review helpful
Jul 28, 2021
Hello, thank you for taking the time to submit your review! Our App developers have found a small bug that was causing the unit to display 680°F when you plug in your probe and displaying as 85% or 90% charge when the unit was fully charged. They are diligently working on an update that should fix this bug very soon. We sincerely apologize for this inconvenience, and please look out for our update release. If you have any questions or need assistance, be sure to reach out to our support team! Click here to visit our Connect Hub FAQ page with many helpful articles: https://consumer-care.weber.com/hc/en-us/sections/360006670191-Connect-Smart-Grilling-Hub. Thanks!
Oregon
Jul 11, 2020
I was super excited about this product initially. Out of the box there were several serial software updates that very unintuitive and took hours... First run, I experienced the commonly noted problem of the grill sensor shooting to 680 degrees and have never been able to use that device / feature. The "tap / push" that the device calls for in operation is really hard and only seems to work randomly. The meat probe has now taken to reporting random temperatures and is not reliable. At this point, I'm super disappointed and have a product that is non-functional.
3 users found this review helpful
Mexico
Jul 4, 2020
I own the igrill mini so I decided to upgrade. Wrong decision. The Weber Connect reads temperature way higher than iGrill mini (I.e. 266 F in Mini vs 680 F)!!!!! I have tried everything (hard reset, erase the app) but nothing works. I hope it is an app problem otherwise I just wasted my money.
1 of 2 found this review helpful
West Des Moines
Jul 3, 2020
This grill is now 30 plus years old. The only thing I have ever replaced is the flavoricing bars. I want a new one but this grill will not wear out. It has been amazingly great. I just wanted you to know!
Bloomfield, CT
Jul 2, 2020
Before purchasing the Weber Connect Smart Grilling Hub, I read some reviews online and was surprised to see so many negative comments. The description of the Hub and what it can do was so inspiring I went ahead and ordered it. I have only owned Weber grills for forty years, and my experience has told me that Weber would not develop and sell anything with their name on it that was not of the highest quality. The day the Hub arrived, I used it to monitor some lamb chops as I cooked them. The lamb chops came out a perfect medium rare. I have used it in grilling other things since, and find it absolutely delightful. It is my "grilling buddy." It is almost alive in the way it interacts with you, and the fact that I can use my cellphone to view it in action and control it is magic. When fully charged, the battery holds its power for multiple grill sessions. It may at first seem complicated to use, but it is a completely new product, and I found that taking the time to read the directions carefully, step-by-step, was the only way to become successful in understanding this product. Once again Weber has hit a home run. Thank you!
1 user found this review unhelpful
Ventura, CA
Jul 2, 2020
I was so excited to get and use this but it started malfunctioning right away! It looks like the exact same problems I am having are being shared by several other people who have reviewed this, the temperature reader doesn't work, it shows the temp of the BBQ at 680F when it's only 400F and when you tell it to cook something to medium or medium rare, it only cooks the meat to rare, every single time, which, basically means you may as well not use the grilling hub because it flat out does not work at all! It just causes you more headache to use it. It's super buggy too and crashes often, DO NOT buy this thing, read the other reviews first, there is a reason why they are all terrible! Also, I tried emailing Weber twice and calling them over the past month, but they won't call or email me back, very disappointing because I've come to expect great things from Weber. :(
2 users found this review helpful
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