Twin Eagles 30-in Natural Gas Teppanyaki Griddle On Deluxe Cart

Warranty

The stainless steel main burners, fabricated stainless steel housing are warrantied to be free from defects in materials and workmanship under normal residential use for the lifetime of the product. All Twin Eagles Teppanyaki Griddles carry a two (2) year limited warranty and a one (1) year full warranty against defects in materials and workmanship under normal residential use from the original date of purchase. These warranty periods run concurrently. Labor is included in one (1) year full warranty period. When used in a multi-user setting (bed and breakfast inn, private clubs, multi-dwelling condos and apartments), Twin Eagles warrants this Teppanyaki Griddle to be free from defects in material and workmanship for a period of ninety (90) days from the original date of purchase. This multi-user warranty excludes commercial locations such as restaurants and food service locations.

Refer to the manufacturer's manual for full warranty details.

Customer Reviews

Questions & Answers

Proposition 65

Shipping & Returns

Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff!
*Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.

• Most freight products ship on a pallet
• Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
• We'll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.

This item leaves our warehouse within 7-10 Business Days

$49 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.