Lynx Professional 30-Inch Propane Gas Grill With One Infrared Trident Burner And Rotisserie - L30TRF-LP

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Warranty

Customer Reviews

sjvog

Pittsburgh, PA

Jul 31, 2022

Glow plugs don't work and grill grate warps when heated

I just received my Lynx L30ATRF-LP last week. The first problem I encountered is the glow plugs do not work. When depressing the knobs the lights go out on the grill and there is no power to anything including the glow plugs. Lynx is sending a technician to troubleshoot and hopefully fix it. The second problem is some of the grill grate bars warp when heated. I have reached out to Lynx regarding the grill grates and hope they will replace them. Not what I expected for a grill in this price range.

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Geoff

Eastern Shore, MD

Sep 13, 2020

A high power grill for the avid cook and grilling enthusiast

This is a luxurious, expensive grill that most people will not justify. However, if you are someone that wants to achieve a great sear on a ribeye or tuna steak, use a rotisserie for 2 chickens at once, or grill more delicate fish this is a grill that will do so masterfully. If you are not aware, Lynx is owned by Middleby who also manufactures Viking. Akin to Viking standards, this is a high-end luxury-performance grill for the avid home cook. It's finished beautifully in all stainless steel, and in 9 months of use i have not found any corners cut. I received a grilling tool set and a cover with my purchase which helped me from a value perspective. The cover is very nice and the tools are of great quality as well. In short, I'm happy with my purchase and enjoy using it immensely. It's extremely heavy. You will need to bribe the delivery guys with a few bucks to get it where you need it, or have some friends help. The stainless is flawless and it's as powerful as anything I've ever used. The prosear burner lights up the first time every time as does the infrared. The conventional burner sometime takes a few tries, but it eventually lights. This was a problem from the beginning which I showed to a technician and was never resolved and honestly, I'm able to get it to work. When it arrived, I had a few issues including a bent cart door (likely occurred in shipping) and there were a few things that needed adjusting like the mesh on the prosear burner. I reached out to BBQ Guys (Ashley) and she connected me with Patricia at Lynx, and they resolved my problems quickly and with properly. I will add that one of the welds broke that holds a hinge on the cart door of the grill, and Patricia got new hinges fabricated with screws that worked perfectly. A lot of people would say they shouldn't have those types of problems with such an expensive grill, but aside from a few oversights and shipping jostling, the quality is there in the construction and in the customer service.

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Questions & Answers

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Shipping & Returns

Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff!
*Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.

• Most freight products ship on a pallet
• Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
• We'll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.

This item leaves our warehouse within 4-6 Weeks

$49 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.