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Key Features
- Produces up to 21,000 BTUs to comfortably warm your bedroom or living room
- Features Catalytic filtering tiles to keep air clean and an Oxygen Depletion Sensor that shuts off gas if oxygen gets too low
- Rectangular Black Surround and Topaz Crystaline ember bed shine and sparkle under the glow of the flames for additional ambiance
- Slate Brick Panel contrasts the bright flames, making them look brighter
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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| Fireplace Type | Wall |
|---|---|
| Fuel Type | Natural Gas |
| Installation Type | Wall Mount |
| Firebox Width | 31" |
| Collection | Plazmafire |
| BTU Range | 15,000 - 29,999 |
| BTUs | 21,000 BTUs |
| Style | Contemporary |
| Finish | Black |
| Filler Type Included | Glass |
| Blower | Without Blower |
| Mobile Home Approved | Yes |
| Adjustable Thermostat | Non-Adjustable Thermostat |
| Location | Indoor |
| Surround Width Range | 30 - 39" |
| Vent Type | Ventless |
| Model Number | WHVF31N + S31RKSB |
| Width | 43.313" |
|---|---|
| Height | 28" |
| Depth | 7.375" |
Learning Center
Warranty
The following materials are warranted for a lifetime: combustion chamber, heat exchanger, stainless steel burner, Phazer logs and embers, rocks, ceramic glass, gold plated parts, porcelainized enameled components and aluminum extrusion trims. Electrical components and wearable parts are covered at no charge during the first year. Labor related to warranty repair (with prior approval of an authorized company official) is also covered at no charge within the first year.
Refer to manufacturers manual for full warranty details.
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Customer Reviews
Tampa Bay, FL
Oct 26, 2020
I bought this couple of years ago, and from the beginning, the pilot worked, but flame did not come on... I have written, begged for service, but I am on my own... Add to that that flame cannot be regulated, and this is not the right item!
Cincinnati OH
Dec 15, 2019
Looks beautiful in our remodeled living room and provides serious heat. It was almost exactly what we were looking for. May add the remote in the future.
1 user found this review helpful
Questions & Answers
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Compare Similar Items
Current Item | |||
Fireplace Type | Wall | Wall | Wall |
|---|---|---|---|
Fuel Type | Natural Gas | Natural Gas | Natural Gas |
Installation Type | Wall Mount | Built-In | Freestanding |
Firebox Width | 31" | 48" | 60" |
Collection | Plazmafire | Outdoor Linear | Linear |
BTU Range | 15,000 - 29,999 | 45,000 - 59,000 | -- |
BTUs | 21,000 BTUs | 55,000 BTUs | 100000 |
Style | Contemporary | Contemporary | -- |
Finish | Black | Stainless Steel | Ready-to-Finish |
Filler Type Included | Glass | -- | -- |
Blower | Without Blower | -- | -- |
Mobile Home Approved | Yes | No | No |
Adjustable Thermostat | Non-Adjustable Thermostat | -- | -- |
Location | Indoor | Outdoor | Outdoor |
Surround Width Range | 30 - 39" | 40 - 49" | -- |
Vent Type | Ventless | Ventless | Direct Vent |
Width | 43.313" | 51.75" | 18.5" |
Height | 28" | 24.31" | 48" |
Depth | 7.375" | 19.06" | 92" |
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Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$6.95 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
