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1-3 Business Days
Frequently Bought Together
Key Features
- Multipurpose infrared rotisserie burner with Salamander positioning is perfect for rotissing, broiling and finish
- Motion-activated Stadium under-hood lighting helps you keep an eye on your grilling day or night
- Spring-assist Horizon hood hinges make lifting easy and allows you to hold hood at any desired height
- Marquise accented stainless steel panels & hood handle in Steeletto signature finish
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
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Customer Reviews
2 reviews
Colorado
Dec 17, 2024
This grill has some nice features that you won't find elsewhere, but here is your warning - they are nowhere near worth the headache you'll have if you need any type of support from the Hestan company. There are a limited number of reviews on the web about this company and their cart grills. There are several good ones, but I also read a few that described significant problems with their customer support - and I can now attest those critical reviews are absolutely true. Our situation began when it was discovered our grill was delivered with a nonfunctioning electronic board. Hestan immediately claimed the reason was our fault, as the wind must have blown the flames into it and melted the wires. In fact, they went so far as to tell us we needed to put up a wind barrier for the grill, as the grill was susceptible to wind burn outs. It was truly a puzzling response from them, especially since we hadn't used the grill at that point. Second, we later discovered our grill had a damaged cart,that causes it to twist and flex, which causes several problems, such as the cart doors won't align and the hood fails to close completely. And, despite their limited lifetime warranty on exterior housing, they refuse to stand behind their product and replace it. The customer support we received for either issue was incredibly poor - but that was when we could even get someone to respond. Most of the time they simply refused to reply to emails or phone calls. Or they were very very delayed in responding, not by days, but in weeks. Even when you do speak with them, they have a very interesting technique of bouncing you from rep to rep - as I spoke to Dustin C., Leo F., Manuel, and several other employees, as well as the mysterious "Hestan Service Department" in the signature line with no name to reference. From a company that sells high end products they have absolutely no desire to stand behind their products. I suggest doing your research. I would avoid this company.
California
Mar 22, 2023
I've had the grill for about a year. Looks great and love the lids precision. Flare-ups is an issue, same as the reviews of the larger versions. I also experienced the flame being blown out on a slightly windy day (scary). The cart leaks so if you want to look at your grill year round then maybe look at a different brand. Hestan's recommendation was to buy a cover. I've been experimenting with some door seal and while it slows the leak it's still gets wet (1/2" or so). Also, doesn't seem to get as hot as other gas grills I've used. Searing station is fantastic! Overall I Would not recommend this grill based on value for the money and also very concerned about the blow-out issue.
Questions & Answers
Hi, William! Great question. The grill head will need to be attached to the cart and the side shelves will need to be attached. You may also have to do some adjustments for the doors to ensure that they're aligned properly. This is outlined in the use and care guide for this item which you can find here: https://cdn.shocho.co/sc-specsheets/Tower%20Cart%20Use%20&%20Care%20Manual.pdf?_ga=2.245917572.1645795329.1506006709-182164741.1503662877
Asked by William | Answered by EmilyCompare Similar Items
Current Item | ||||
Number Of Main Burners | 2 Burners | 2 Burners | 2 Burners | 2 Burners |
|---|---|---|---|---|
Exterior Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Infrared Main Burner | One Infrared | One Infrared | One Infrared | One Infrared |
Class | Luxury | Luxury | Luxury | Luxury |
Fuel Type | Propane | Propane | Propane | Propane |
Collection | Hestan | Hestan | Hestan | Hestan |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Made In USA | Made In The USA With Globally Sourced Parts | Made In The USA With Globally Sourced Parts | Made In The USA With Globally Sourced Parts | Made In The USA With Globally Sourced Parts |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Hose Included | Yes | Yes | Yes | Yes |
Commercial | No | No | No | No |
Series | 30 Inch | 30 Inch | 30 Inch | 30 Inch |
Side Burner | None | None | None | None |
Stainless Steel Grade | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel |
Marine Grade | No | No | No | No |
Primary Color | Stainless Steel | Stainless Steel | Red | Black |
Grill Lights | Internal / External | Internal / External | Internal / External | Internal / External |
Hamburger Data | 23 | 23 | 23 | 23 |
Rear Burner Rotisserie | Yes | Yes | Yes | Yes |
Cooking Grid Dimensions | 24 1/2 X 21 1/5" | 24 1/2 X 21 1/5" | 24 1/2 X 21 1/5" | 24 1/2 X 21 1/5" |
WiFi/Bluetooth Enabled | None | None | None | None |
Side Shelves | Yes | Yes | Yes | Yes |
On Wheels | Yes | Yes | Yes | Yes |
Quick Ship | Yes | Yes | No | No |
Side Shelf Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Total Cooking Capacity | 714 Sq. Inches | 714 Sq. Inches | 714 Sq. Inches | 714 Sq. Inches |
Grilling Surface Btus | 50000 | 50000 | 50000 | 50000 |
Main Burner Material | 321 Stainless Steel | 321 Stainless Steel | 321 Stainless Steel | 321 Stainless Steel |
Flame Tamer Material | Ceramic | Ceramic | Ceramic | Ceramic |
Cooking Grate Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Rotisserie Kit | Yes | Yes | Yes | Yes |
Rotisserie Burner Btus | 12000 | 12000 | 12000 | 12000 |
Heat Zone Separators | No | No | No | No |
Main Grilling Area | 525 Sq. Inches | 525 Sq. Inches | 525 Sq. Inches | 525 Sq. Inches |
Ignition Type | Hot Surface | Hot Surface | Hot Surface | Hot Surface |
Secondary Grilling Area | 189 Sq. Inches | 189 Sq. Inches | 189 Sq. Inches | 189 Sq. Inches |
Flash Tubes | No | No | No | No |
Smoker | No | No | No | No |
Spring Assisted Hood | Yes | Yes | Yes | Yes |
Thermometer | Analog | Analog | Analog | Analog |
Width | 36.75" | 36.75" | 36.75" | 36.75" |
Height | 53.56" | 53.56" | 53.56" | 53.56" |
Depth | 29.37" | 29.37" | 29.37" | 29.37" |
Weight | 458 lbs | 437 lbs | 458 lbs | 458 lbs |
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Proposition 65
For more information, go to www.p65warnings.ca.gov
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Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
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For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
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This item leaves our warehouse within 1-3 Business Days
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