Camp Chef XXL Pro WIFI Vertical Smoker - PGSBXXL
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Warranty

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Camp Chef products body, hopper, & grates are warrantied to be free from defects in materials and workmanship for a period of three (3) years from the original date of purchase to the original purchaser upon product registration (excluding paint and finish). The fan, auger motor, hot rod, & pellet sensor are warrantied to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase (excluding finish). During the Warranty Coverage Period, Camp Chef will (at their sole option) replace any defective part or product covered by this warranty when provided with proof of purchase. Labor is included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (12)

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Binky916
Cali
Verified Purchaser
Camp Chef - BV
 
★★★★★ ★★★★★ 5.0

Love it

I love this smoker and I mean smoker it is NOT anything else but a smoker. I can cold smoke with the smoke box and the fan or I could do a low & Slow smoke . I do a lot of homemade Sausage and this Smoker puts out some great sausage highy recommend.

 

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Shanzman
Willmar Mn
Verified Purchaser
Camp Chef - BV
 
★★★★★ ★★★★★ 5.0

So far, so good.

Easy to follow instruction for build, however, a few things are omitted. One being the ash cleanout slide. Install that on step 2. The other is the back wall internal. You'll figure it out. Now, I built it, did my first burn on it and so far, this thing is a great little device. The controller and the App are excellent. I have experience with many different grills and for the money, this is a game changer. The Firebox, that alone is worth it.

 

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Tony Woods
Johnson City TN 37604
Verified Purchaser
Camp Chef - BV
 
★★★★★ ★★★★★ 5.0

To replace my xxl

I've been waiting for months for the pro model. I had an xxl and it was great. Only thing is it didn't quite produce the amount of smoke flavor as my Weber 22 inch Smokey mountain cooker but the ease of operation and maintenance made it unbeatable for me (63 years old) and I'm not so good health. Sadly I lost it and 99% of every thing else I had in a fire 04/23. I'm reallly curious to see if the smoke box is really what puts camp chef on top in every smoker category.

 

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Cbhsz
Memphis, TN
Verified Purchaser
Camp Chef - BV
 
★★★★★ ★★★★★ 5.0

Finally found one. The smoke...

After searching for months. I came across one in Bass Pro, last one in stock and snagged it. Bass Pro showed none available online but had it on the floor. This is my 3rd pellet smoker. First was a rec teq, then camp chef woodwind, now this. I've always considered pellet smokers to be diet smokers as far as smoke production goes. Using this one exceeded my expectations for the amount of smoke it can produce. Build quality to me is fine, no issues. Works as expected, smoke production is through the roof. Tons of room. The smoke box is genius, I just wish it was automatically fed too 🤣

 

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Dwreck
Illinois
Verified Purchaser
Camp Chef - BV
 
★★★★★ ★★★★★ 5.0

Works great after a couple of initial problems

I bought this a couple of weeks ago and had an issue during the installation as a few of the screws would not line up no matter what I did. I returned this unit and got a floor model that was already built from a local dealer. Unfortunately the floor model was not put together correctly so I ending up spending some time getting everything put together correctly. The smoker itself is great and I've already had some good cooks on it. The downside to this smoker has to be the directions. If you have no mechanical inclination whatsoever you are going to struggle trying to build this with the directions that are provided. My suggestion to camp chef was to either add more pictures, words, or maybe even a video of how to put this machine together. I was running 20 degrees cool like another review mentioned but after diagnosing the issue I realized that the temp probe was installed incorrectly. Since my unit was a floor model I somewhat fault the person who built it but only to a certain extent as I totally understand how you could mess up the installation as the directions leave much to be desired. Customer service with camp chef was great and they were very open and helpful when I spoke with them. After the frustration of installation I've been very pleased with the machine.

 

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BEP66
Undisclosed
Verified Purchaser
Camp Chef - BV
 
★★★★★ ★★★★★ 5.0

Absolutely killer!

This machine is a beast. It's my first vertical smoker and I was amazed how much it can hold. My first cook was for a big party (risky I know), but it fit 10 pork butts packed full! It's probably not recommended to fit that much, but I wasn't let down! Very impressed overall and have had a few cooks since with no issues. The smoke box is a definite game changer. I've never had a better smoke from a pellet grill/smoker.

 

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JoeDaMan
OBX, NC
Verified Purchaser
Camp Chef - BV
 
★★★★★ ★★★★★ 4.0

Assembly Issues

Should have looked at the Q&A section before I put it together. Ash cleanout slide is omitted in instructions. Have to take it apart to install. All in all directions are pretty straight forward but leaving that step out (step 2) really makes you want to SHOUT!

 

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tsv78
Illinois
Verified Purchaser
Camp Chef - BV
 
★★★★★ ★★★★★ 3.0

Please put and updated assembly guide online.

Just a PSA to everyone there is a silver paddle looking device that is packed with the grates. It needs to be installed as part of step 2. If you don't do this you we have to almost completely dissemble the smoker. It was in the 90s today and I was unhappy to find that I had to almost start over. It's 2023 how is there not a notice on your web page with an updated assemble guide or at least a paragraph warning people.

 

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TIMBERings
Undisclosed
Verified Purchaser
Camp Chef - BV
 
★★★★★ ★★★★★ 2.0

Great when it works

Out of the box I had to manipulate the smoker box to attach the hopper. It was dented slightly causing misalignment. The first time I tried to use it, it worked. A couple days later it threw my GFCI shortly after the startup cycle. I've replaced the extension cord and the GFCI outlet to remove those as potential suspects. Since then it intermittently works and I can use the smoker about half the time I want to.

 

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SpiceKing
Undisclosed
Verified Purchaser
Camp Chef - BV
 
★★★★★ ★★★★★ 2.0

Disappointing- Lousy Quality Control

I was originally super excited about this smoker, the size and features were exactly what I have been looking for. Unfortunately, this product has been disappointing from the start. It's clear that corners have been cut on this product. From missing steps in the instructions, one of the legs broken in the box, missing pieces in the box, door not flush with the frame, cheap materials, paint immediately peeling and metal warping. I expected more for the price. I didn't think there would be this much poor quality control and this much of a headache from a brand new product. I don't trust that this product will function properly over time and won't have more problems to come.

 

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Questions & Answers (2)

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Question:
I live in a cold weather state and I will get a cover, should I worry about being in the elements year round?
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Answer:
Hi Scott. As long as you keep the Camp Chef Smoker covered, it should be fine in all weathers. However, we would suggest moving it to an enclosed area like a storage room or garage if it will not be used for extended periods.

Asked by SCOTTAnswered by Wesley

 
Question:
Does the thermal blanket for the original XXL fit this newer xxl pro model?
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Answer:
Hi Ben, the old XXL blanket will block off the vents of the new XXL Pro. It will not fit.

Asked by BenAnswered by Wesley

 

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Shipping & Returns

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