Sunstone Ruby 36-Inch 4-Burner Built-In Natural Gas Grill With Pro-Sear And Rotisserie - Ruby4BIR-NG
Current price $2,598.00
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Warranty

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Lifetime Warranty

Sunstone stainless steel burners, cooking grids and housings are to be from defects in material and workmanship when subjected to normal domestic use and service for the lifetime of the original purchaser. All other grill components including ignitors, knobs, valves and tubing are warranted for a period of one (1) year from the original date of purchase.

Refer to manufacturers manual for full warranty details.

Customer Reviews (5)

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80% of reviews recommend this product

4.00
★★★★★ ★★★★★ 4.0
Dave
Troy, MI
 
★★★★★ ★★★★★ 5.0

Nice product, fit exactly as the service people said.

I replaced a built in Jenn aire with this unit, and had a very precise hole to fill in my granite. BBQ guys were super helpful on their service line. This unit dropped right in perfectly. Shipping was flawless, I received the unit in about 5 days, no damage, all parts intact, and easy plug and play from my old one. I haven't used it to cook yet, just installed it today, but fired it up, heats nicely, starts quick, and looks great. Can't wait to cook my first ribeye on this baby.

 

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Jean
South Florida
 
★★★★★ ★★★★★ 5.0

Great grill with a lot of features

I have been searching for a good outside grill and I am very happy with the quality as well as the functionality. It has all the features I was looking for, very high temperature, a pro sear burner, the flame tamers do work well. The LED lights are added features great for cooking at night. I had to call for questions about the rotisserie and the staff at Sunstone was very helpful and professional. I have been grilling for 2 months and I highly recommend this grill.

 

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Vinnie
Marlboro, NJ
 
★★★★★ ★★★★★ 5.0

Great Grill. Really well made.

Researched grills carefully and spoke to companies as well as the informed representatives at BBQ guys. Was very impressed with customer support at Sunstone Metal Products who were very generous with time, information and support. Made me feel great about buying the grill. Delivered without any damage and a beautiful machine. Looks like a million bucks and I bought Sunstone accessories. Looks like a million bucks in my new outdoor backyard kitchen and patio!

 

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Gregg
Melbourne FL
Verified Purchaser
 
★★★★★ ★★★★★ 4.0

Nice Grill top to bottom

Cooked on it twice still working out the timing, cooks very well, very hot just have to adjust time and temps. Love the lights very stylish and well built. Best unit I've seen for the money hands down. Don't know what the other companies can improve on for 3000 dollars more.....

 

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Dan
OKC, OK
 
★★★★★ ★★★★★ 1.0

Had a Few Problems and Zeke Took Care of Them

I received the grill and the knobs/valves were not centered with the knob rings, so they wouldn't function properly. Called Zeke in customer service and he sent the needed parts and a grill tech out to repair the grill. Just grilled a great Tri-Tip roast to perfection on the Sear Burner. Its all great and I really appreciate Zeke handling the problem and sending me some additional products. If you could make a splatter pan to inset for the Rotisserie use to inset when one removes all the grill workings that would be great to keep the drippings localized for easy cleanup. Say one that just drops into the open rectangle of the grill.

 

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Questions & Answers (1)

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Question:
This grill sounds awesome, my issue is that I have a 36 1/4" x 22" cut out in my granite. I am trying to replace my worn out Jenn Air. Do you have any suggestions? Or a unit that will fit this cut out? Thank you, Joy Minton
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Answer:
Hi Joy. Please give our sales team a call at 877-743-2269 so they can help you locate a grill to match your cut out. It may be necessary for you to alter the cut out slightly.

Asked by JoyAnswered by Wesley

 

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

This item leaves our warehouse within 1-3 Business Days
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Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

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