FAQs About

Please note the upcoming changes to the BBQGuys Rewards program and review the effective dates for each.

Effective October 1, 2022:
Qualifying dollars spent on or after 12:00:00am ET on October 1, 2022 will earn one (1) point per dollar spent.

Effective January 1, 2023:
All points earned on or after 12:00:00am ET January 1, 2021 will expire two (2) years from the date they were earned.

What do I need to know to enroll?

  • Enrolling in BBQGuys Rewards is completely free and only requires you submit your email and a password.
  • Once enrolled, you'll use those same credentials to sign in to your account. If you ever have any problems, call us for assistance.
  • There are 3 methods for enrolling in BBQGuys Rewards:
    1. Through the Sign In option at the top of the page,
    2. While you are checking out in the shopping cart,
    3. Or through a customer service representative at 1-877-743-2269.

How do I earn Rewards points?

How do I redeem Rewards points?

  • The initial 300 points you receive for signing up can be applied to your first purchase.
  • Points can be redeemed at checkout when you complete an online order.
  • If you want to use only a portion of your points for an order, please call us for assistance.
  • Unused points expire two (2) years from the date they are earned, regardless of activity or purchases made.

Answers to other common Rewards questions