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Neighbor Loveseat W/ Sunbrella Cushion Arms - Sunbrella Ashe

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Warranty

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Neighbor warrants the Haven Lounge Collection products with a limited warranty against defects in material or workmanship. Cushions and covers are warrantied for five (5) years from delivery against loss of functionality due to seam failures under ordinary household use and outdoor conditions. Teak and other components (such as durasling seating base, accent and seat-based cording, joinery and other components) are warrantied for three (3) years from delivery against physical or structural failure, damage or deterioration that renders them unsuitable for intended use. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (36)

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Carol G.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Great Design

We are really pleased with the loveseat. Right out of the box we could tell it was well constructed and high quality. And it's really comfortable too. We've received numerous compliments on it. It's also been outside now through some rainy days and the cushions have held up perfectly and dry quickly. Couldn't be happier!

 

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Jan S.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Loving my furniture!

I'm so happy with my purchase! The cushions are firm and the style feels timeless. I'm glad I purchased the cover which fits perfectly. After receiving the love seat and chair, I ordered another chair!

 

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Tracy T.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Beautiful Product

The loveseat was super easy to put together and is sturdy and comfortable. It's a generous size as well. After having bought a lot of cheaper outdoor furniture I feel like this is a piece that will last for the long term.

 

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Katie
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

We love it!

We ordered our outdoor furniture during the COVID pandemic and have been so impressed with the customer service in addressing delay times and updates on expected delivery. The furniture is amazing in both aesthetics and quality. We ordered both the 2 seater couch and the 3 seater. Highly recommend!

 

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Kimberly D.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Perfect

Best outdoor set, durable and comfortable. Great customer service too.

 

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Nino M.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

New Nap Spot

We set up the Coal colored Loveseat on our back porch and love it. Assembly was simple, my 5 year old was able to help me. Definitely comfortable enough for an afternoon snooze with your legs up. Everything seems to be of good quality -- looking forward to getting a lot of use out of it.

 

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Danielle A.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

The Loveseat- Great Addition

The loveseat is the perfect addition to our backyard. It's big enough for 2 people without feeling cramped. It is also very comfortable and you can tell you are getting the quality you paid for.

 

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Sarah E.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Beautiful and Comfortable

Our loveseat and chair seem beautifully crafted, with clean lines and high quality teak. The cushions are also both attractive and comfortable' it's firm but soft enough. It feels to me like I'm sitting in my living room furniture. Our cushions have thus far survived unexpected rain showers pretty well. The real test with outdoor furniture is how it will hold up over time of course ! And we've only had ours for a month. Still the warranty at Neighbor is great comparatively -and thus far I've been happy with the customer service . If you care about both aesthetics and comfort, this is the patio furniture for you!

 

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Susan Barnard
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Very comfortable and perfect size.

Very comfortable and perfect size. Love the green cushions.

 

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Matt B.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Perpetually occupied since we bought it!

We have had this about 3 weeks and between my wife and teens it has been perpetually occupied since. Set up was easy and delivery was way faster than expected. Red color is even better in person that it looks on the site, we were on the fence and now glad we chose it!

 

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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