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Key Features
- Sunbrella fabric is fade-proof, stain-resistant, and easy to clean
- Featuring quick-drying foam cushions
- Marine-grade hardware
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
Customer Reviews
I purchased this as a gift and the recipients are in love with the comfort and quality. It arrived very quickly in easy to carry boxes and assembly was a snap!
This made our patio so warm and inviting, and we've received tons of compliments on it.
This was purchased a few years ago, and while I like the look and the frame, the cushions are intensely uncomfortable. They slide all around, and the back cushions are so thin that you can't lean back against them without another pillow. We've had the cushions replaced once, and there is still alot of gaps between the cushions, making it look messy and loose. I am a furniture designer, and I know how hard it is to make comfortable sofas - but I would recommend increasing the depth of the back cushions, and having a more reliable system than the ties to hold the side cushions in place (or at least ties that are 6+ inches longer. They are so short they are nearly impossible to keep tied). One bench cushion with would be a lot better, but I understand that would increase the shipping cost. Another idea would be to have tabs with zippers along the edge of each cushion so that they can zip together. Wanted to love it, haven't recommended to any other clients.
It looks fantastic (as long as nobody sits on it). The drawback is that the bottom cushions continually slide out away from the frame which causes the back cushions to slide down and the arm cushions do not stay in place. The company's solution was to send me fabric so I can fix it. :(
Based on other reviews I really really wanted to loved this piece more than I feel I do. For the price I'm not 100% the quality is there (instructions for putting it together could use improvement and even after putting it together there are a couple places that don't seem to fit quite right and I wish it wasn't left to me to assemble at all). Made worse by the fact that we ran into issues with the other chair we ordered as well (not assembly issues, but actual manufacturing problems). That being said, it still looks great and serves its purpose - They also addressed the issues we had with the other chair so customer service was good
incredibly easy to assemble and beautiful teak wood and comfortable shape/size to enjoy a book and coffee and company on the patio. Happy to have found a smaller business to support with sustainability in mind
I search & search for the perfect patio set. I wanted something durable but yet stylish. I found it at Neighbor!! I had questions prior to ordering & the customer service was very helpful. I purchased the couch, loveseat, pillows & covers - it also arrived within two weeks, which was a bonus.
We bought the Haven Loveseat and matching Ottoman last summer and are extremely happy with our purchase. We have received numerous complements from our friends and neighbors about the style and comfort of the loveseat. We live in the the northeast U.S. and keep our furniture covered when not using it. So far, it is still in great shape and we have not had any issues cleaning the cushions if we have a spilt drink or our young children track some dirt onto the fabric. Finally, we were very happy with Neighbor's service, most notably when they helped us with a replacement piece after a storm dropped a large tree limb onto the armrest.
Very well made, I really love it. I would like to see them include pegs to cover the screws so they can't be seen
The seat isn't very tall. I'm 5' 10" and the top of the back cushion doesn't clear my shoulder blades. If you're looking for a nice "loungey" patio set, this isn't the one for you. If you don't mind sitting up with perfect posture then it would probably be okay. Nice to look at though
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Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
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