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Napoleon Trivista 60-Inch 3-Sided Built-In Electric Fireplace - NEFB60H-3SV
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Warranty

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Electrical components and wearable parts such as fan/heater, motors, switches, nylon bearing components and remote controls are covered and Napoleon will provide replacement parts free of charge during the first two (2) years of limited warranty. Light bulbs and fuses are NOT covered by the warranty.

Refer to manufacturers manual for full warranty details.

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Expert Review

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The Skinny:

  • Installation can be two-sided or three-sided for a stunning view
  • Customizable with three flame color options and adjustable brightness and speed
  • Includes multifunctional remote, log set, and acrylic crystal media
  • 13 ember bed colors to choose from, with auto-cycle as an additional option

Things We Love:


High-end Heating & Convenience

Most hearth appliances provide only moderate warmth, but Napoleon Trivista electric fireplaces are capable of cranking out some serious heat. When hardwired into a 240-volt outlet, these models boast 10,000 BTUs and can heat up 800 square feet, which is the biggest coverage area among electric fireplaces in their category. Trivista units hardwired into a 120-volt outlet produce half as many BTUs but still have an impressive heating area.

Despite giving off so much heat, Trivista electric fireplaces are CSA-certified for safety and are highly efficient home heating options. They’re also quite convenient — both the included remote and the touch screen control panel allow you to adjust the heater, ember bed colors, flame colors, and timer. Additionally, the control panel uses proximity sensors to appear only when you approach the fireplace, helping it maintain its sleek and contemporary look.

Personalized Flames & Design

Besides the black finish and two size options (firebox widths of 50 or 60 inches), you have almost total control over how you’d like your Napoleon Trivista electric fireplace to look. The LED flames can be blue, orange, or yellow, plus you have the ability to adjust the flame speed or brightness to set whatever mood you’d like.

Enhancing the flame display is easy with the included Northern Wood log set or acrylic crystals, and you can even combine the two options for a stunning effect. Best of all, you’re able to enjoy the flame display without the heat during warmer months or those times when you just want a little extra ambiance. These units also come with end panels that can be used for two-sided or three-sided installation to match your aesthetic.

Things To Consider:

Trivista electric fireplaces are available in only two sizes, so you may need to look for a different series of models if they don’t work with your space. Similarly, these units exist solely as built-in configurations. For more information about Napoleon Trivista electric fireplaces, call one of our home and hearth experts at 1-877-743-2269 today!

Overall Rating

4.8 (out of 5)
Quality
5.0 (what's this)
Performance
4.5 (what's this)
Features
5.0 (what's this)
Value
4.5 (what's this)

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Proposition 65

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WARNING: This product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer, and butyl benzyl phthalate, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When Will My Item Arrive?

Once shipped, items usually arrive within 3–5 business days. If your item or order is large, it may ship via one of our third-party freight carriers, which deliver from semi trucks with lift gates. Freight delivery is much more complicated than standard parcel shipping — you must schedule a drop-off time, be present for the delivery, and move items from the curb to your residence, among other differences. Sound stressful? If you prepare in advance with our guide to freight delivery, it doesn’t have to be.

We strongly encourage reading the entire freight delivery guide, but here’s a quick snapshot of what you need to be ready for when you order a large package:

  • Your freight carrier will call you to schedule a delivery window of about 4–8 hours
  • You’re required to be physically present at the specified delivery location during the scheduled window
  • Freight shipments are carried in semi trucks, which have lift gates to assist with unloading
  • Freight deliveries are dropped off at the curb and no further — not up the driveway, not the porch, not the garage, and most definitely not the backyard — so it’s on you to transport packages to their intended location
  • For an easier time hauling items to your home or backyard, arrange for at least 2 helpers to be on standby during your delivery window
  • You must sign for the shipment to indicate that you’ve accepted the delivery

Again, we recommend reading our entire breakdown of freight delivery so you can become familiar with the process. Trust us when we say that getting caught off guard with the strict requirements of freight delivery can lead to a whole lot of headaches.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Message to our customers: Like all retailers and manufacturers, we’re currently experiencing well-publicized supply-chain issues and steel shortages that have caused some orders to be delayed. We sincerely apologize for any inconveniences arising from this situation, and we assure you we’re making every effort to solve these problems with our vendors and logistical partners.

So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.

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