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This item leaves our warehouse within
24 Hours
Key Features
- Powerful Heat: 1500W infrared warms people & objects-great for year-round outdoor use
- Stay Warm: Infrared heat targets people and objects - won't blow away like gas heat
- Durable & Stylish: Matte black finish is sleek, weather-resistant, and maintenance-free
- Includes durable cover for protection during the off-season
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturer's manual for full warranty details.
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Customer Reviews
14 reviews
undisclosed
Oct 28, 2025
I purchased the Napoleon Freestand Phantom Electric Outdoor Heater two weeks ago to use on my screen porch. I've used it daily and it has performed to my expectations. The ability to adjust the heater arm is what sold me on the product and it works beautifully. It's very easy to adjust. It works best if positioned 4-5 feet of sitting area. We plan to lower the screen shades in the sitting area to see if it heats a wider area. My only recommendation to the company is to provide a longer electric cord. An 8 foot cord really doesn't provide for much flexibily when positioning the unit and using an extension cord is not advised.
undisclosed
Oct 9, 2025
Heater is sleek in design. Setup is pretty easy. Biggest issue is inability to heat the 144 sq ft area it says it can heat. Purchased this after reading all the great reviews and was looking forward to using this during the winter. But unless you're directly under or within 30 degrees of the heating element, you will not feel any heat.
1 user found this review helpful
Oct 30, 2025
Hi there, Thank you for sharing your thoughts on the Phantom Freestand Electric Heater. We're glad to hear you appreciated the sleek design and easy setup. We're sorry the heating performance didn’t meet your expectations, especially in a 144 sq ft area. This model uses infrared heat, which is designed to warm people and objects directly in its path rather than the air around them. That means its effectiveness can vary depending on placement and angle. For best results, we recommend positioning the cantilever arm horizontally and ensuring the heater is directed toward the area where warmth is most needed. Your feedback is incredibly helpful. Thanks
undisclosed
Jul 2, 2025
I bought this unit and it has been worth every penny. It is an easy way to add heat to any outdoor space, and all you have to do is plug it in. Super affordable!
undisclosed
Jun 8, 2025
This is such an amazing product very high quality and looks great! I've yet to see another one like this
1 user found this review unhelpful
undisclosed
Jun 5, 2025
Brr..this really takes the chill out of the air!! I love it!!
undisclosed
Jun 4, 2025
The versatility is amazing. Sleek slim design looks great.
undisclosed
Jun 3, 2025
I love the sleek modern look of this heater! Such an improvement over the old lamp post style of the past. The option to fold down is FABULOUS!
undisclosed
May 29, 2025
The style of this heater is awesome. Easy to use and looks great.
undisclosed
May 29, 2025
The Napoleon Phantom Freestand Outdoor Electric Infrared Heater is an excellent choice for those seeking a stylish, efficient, and portable heating solution for their outdoor spaces. Its powerful infrared heat, combined with user-friendly features and durable construction, makes it a standout option for extending your outdoor living season.
undisclosed
May 29, 2025
Puts out amazing heat! Planning to buy more to fill the patio.
Questions & Answers
Hi Rogue. Napoleon specifies the Phantom Heater as "Outdoor use only". Please give our Sales Team a call at 877-743-2269 and they can help direct you to portable electric heaters that can be used indoors or out.
Asked by Rogue | Answered by WesleyHi Freddy, This is our return policy: https://www.bbqguys.com/a/43054/help/returns
Asked by Freddy | Answered by WesleyCompare Similar Items
Current Item | ||||
Fuel Type | Electric | Electric | Electric | Electric |
|---|---|---|---|---|
Style | Freestanding | Wall/Ceiling Mount | Wall/Ceiling Mount | Wall/Ceiling Mount |
Watts | 1500 | 3000 | 4000 | 6000 |
BTU | 5000 | 10300 | 13700 | -- |
Width | 35.56" | 56" | 44" | 61.26" |
Finish | Black | Black | Black | Black |
Btu Range | 0 - 10,000 | 10,001 - 20,000 | 10,001 - 20,000 | -- |
Grade | Residential / Commercial | Residential / Commercial | Residential / Commercial | Residential / Commercial |
Series | Phantom | Tungsten | Tungsten | 6000 Series |
Volts | 120V | 240V | 240V | 208V |
Mobility | Portable | Stationary | Stationary | Stationary |
Heating Elements | Single Element | Single Element | Dual Element | Dual Element |
Flush Mount | Not Flush Mount | Flush Mount | Flush Mount | Flush Mount |
Ignition | Electronic Ignition | Electronic Ignition | Electronic Ignition | -- |
Infrared | Yes | Yes | Yes | Yes |
Burner | Stainless Steel | -- | -- | -- |
Emitter Grid | Stainless Steel | Stainless Steel | Stainless Steel | -- |
Safety Shut Off Valve | With Safety Shut-Off | -- | -- | -- |
Amps | 15 Amps | 12.5 Amps | 16.6 Amps | 28.8 Amps |
Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Height | 82" | 3.5" | 3.5" | 8.17" |
Depth | 24.5" | 8.5" | 8.5" | 9.4" |
Weight | 69 lbs | 22 lbs | 20 lbs | 15 lbs |
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Proposition 65
For more information, go to www.p65warnings.ca.gov
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
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Most companies charge a restocking fee. We just don't do business that way.
