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FREE Tool Set with purchase of Any Napoleon Gas Grill
This item leaves our warehouse within
1-3 Business Days
Key Features
- Stainless steel tube burners provide long life while helping to cook food quickly over even heat
- Accurately measure the temperature of your grill w/ the ACCUPROBE temperature gauge
- JETFIRE Ignition System shoots a jet of flame to light the main burners for quick start ups every time
- Cast iron cooking grids resist rust, prevent food from falling & provide even heat & distinct sear marks
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturer's manual for full warranty details.
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Customer Reviews
136 reviews
undisclosed
Jun 28, 2024
I'd give five stars for the grill itself, but customer service leaves something to be desired. I submitted a warranty claim the day I received the grill for a part that was damaged during shipping and I still haven't heard anything back from Napoleon.
Jun 27, 2025
Hi StillWaiting. Thank you for the review of your Napoleon Freestyle 425. We are sorry for the wait time you have experienced for your replacement part. We have been receiving higher then normal volumes of calls/email which has created significant delays. It's nice to hear that your grill itself is 5 stars and that your case#02009405 has since been reviewed and the replacement parts you required have been sent. Our apologies for any inconvenience this may have caused. Your feedback is greatly appreciated and helps us do better.
undisclosed
Jun 24, 2024
This grill is very well made. Simple and efficient to operate.
undisclosed
Jun 10, 2024
easy to assemble, especially with the Video... child's play !
undisclosed
May 26, 2024
Easy steps and walks through of each step. I would recommend to have preliminary steps to show the parts.
undisclosed
May 23, 2024
great views and attention to details made this a breeze.
1 user found this review helpful
undisclosed
May 10, 2024
Best Grill ever than other previous brands that I had before
1 user found this review helpful
undisclosed
May 9, 2024
Very well built, and holds temperature well. When you're cooking, you need to have burners above minimum setting or they are very prone to going out. Overall, I'm happy with the purchase
undisclosed
May 5, 2024
I am very pleased with my grill it exceeded my expectations
3 users found this review helpful
undisclosed
Apr 29, 2024
Great Looking Grill. Perfect timing for this survey. Used twice, both times a horrifying whooshing sound came from the burners. After looking this up on web, seems other people have the same issue. Most said it was because the lid was opened to fast. This is not true because the lid was open both times when it happened to me. Not sure what the problem is but will be contacting Customer Support. Kind of nervous to use
undisclosed
Apr 27, 2024
Easy to assemble with simple parts. Nice touch using the same sized bolts. Step 29 from the assembly guide (door) is missing from the Bilt guide, and the corresponding part from that step is missing from the Bilt parts list.
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Compare Similar Items
Current Item | ||||
Class | Practical | Premium | Practical | Practical |
|---|---|---|---|---|
Fuel Type | Natural Gas | Natural Gas | Natural Gas | Natural Gas |
Collection | Freestyle | Blaze LBM | Rogue PRO-S Phantom | Regal |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Primary Color | Gray | Stainless Steel | Black | Stainless Steel |
Made In USA | No | No | No | Made In The USA With Globally Sourced Parts |
Grilling Surface BTUs | 38000 | -- | 42000 | 50000 |
Number Of Main Burners | 4 Burners | 3 Burners | 3 Burners | 4 Burners |
Exterior Material | Painted Steel | Stainless Steel | Powder Coated Steel | Stainless Steel |
Main Burner Material | 304 Stainless Steel | 304 Stainless Steel | Stainless Steel | Stainless Steel |
Cooking Grate Material | Porcelain Coated Cast Iron | Stainless Steel | Stainless Steel | Stainless Steel |
Secondary Grilling Area | 146 Sq. Inches | 141 Sq. Inches | 151 Sq. Inches | 195 Sq. Inches |
Infrared Main Burner | Not Available | Available | Available | Not Available |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Exterior Stainless Grade | 304 Stainless Steel | 304 Stainless Steel | -- | -- |
Cooking Grid Dimensions | 23 3/4 X 18" | 22 3/8 X 18" | 23 3/4 X 18" | 25 1/2 X 19 1/4" |
Main Grilling Area | 425 Sq. Inches | 417 Sq. Inches | 425 Sq. Inches | 500 Sq. Inches |
Total Grilling Area | 571 Sq. Inches | 558 Sq. Inches | 716 Sq. Inches | 695 Sq. Inches |
Burger Count | 26 | 16 | 26 | -- |
WiFi/Bluetooth Enabled | None | None | None | -- |
Grill Lights | None | None | External | External |
Spring Assisted Hood | Yes | No | Yes | No |
Thermometer | Analog | Analog | Analog | Analog |
Side Shelves | Yes | Yes | Yes | Yes |
Side Burner | None | -- | Sear Station | Sear Station |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial-Grade Multi-User | No | Yes | No | -- |
Marine Grade | Yes | No | No | -- |
Series | 425 | 25 Inch | 425 | S 490 PRO IR |
Quick Ship | No | Yes | Yes | Yes |
Propane Hose Regulator Included | Yes | -- | Yes | Yes |
On Wheels | Yes | Yes | Yes | Yes |
Ignition Type | Continuous Spark | Flame Thrower | Flame Thrower | Continuous Spark |
Rotisserie Kit | No | No | Available | Yes |
Rear Burner Rotisserie | No | No | Yes | Yes |
Side Shelf Material | Painted Steel | Stainless Steel | Powder Coated Steel | Stainless Steel |
Flash Tubes | No | Yes | No | -- |
Flame Tamer Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Rotisserie Burner Btus | No Rear Burner | No Rear Burner | 14500 | 15000 |
Smoker | No | No | No | -- |
Width | 52" | 49" | 55" | 56.3" |
Height | 45.5" | 48.25" | 48.5" | 49.2" |
Depth | 25" | 25.75" | 25" | 24.8" |
Weight | 107 lbs | 150 lbs | 145 lbs | 193 lbs |
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Proposition 65
For more information, go to www.p65warnings.ca.gov
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 1-3 Business Days
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
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