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Save $50 on Napoleon Freestyle Grills
This item leaves our warehouse within
4-6 Weeks
Frequently Bought Together
Key Features
- Stainless steel tube burners provide long life while helping to cook food quickly over even heat
- Accurately measure the temperature of your grill w/ the ACCUPROBE temperature gauge
- JETFIRE Ignition System shoots a jet of flame to light the main burners for quick start ups every time
- Cast iron cooking grids resist rust, prevent food from falling & provide even heat & distinct sear marks
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturer's manual for full warranty details.
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Customer Reviews
207 reviews
undisclosed
May 18, 2026
The step by step process was absolutely amazing. All the little details that went into this BBQ will make the difference over time.
undisclosed
May 17, 2026
First time using this app, and found it better than the enclosed book.
undisclosed
May 17, 2026
I understand this is one of the lower end models but expected better performance. My main issue is with uneven heating/cooking. The grill cooks well in the middle and back of the grates, but not so well in the front and sides. Even cooking is one of the most important features that I expect in a grill in this price range.
May 31, 2026
Hi! Rich, thank you for your feedback. We’re sorry to hear you’re experiencing uneven heating with your Freestyle™ 365. Even heat distribution is definitely important, and we understand how frustrating this can be. In many cases, this can be related to factors like gas pressure, proper natural gas installation, or the positioning of food on the grill. To help improve performance, we recommend allowing the grill to fully preheat with the lid closed for 10–15 minutes and ensuring all burners are operating evenly. If the issue continues, we’d be happy to take a closer look. You can submit a quick warranty claim here: 👉 https://warranty.napoleon.com/ Our team can review your grill and help get things performing as expected. Thank you again for your feedback. We’re here to help get you back to enjoying your grill. Thanks
undisclosed
May 11, 2026
its a little hard to see where sone of the screws sgould be placed.
undisclosed
May 7, 2026
Missing parts. Or, not the BBQ model I thought I had purchased.
May 31, 2026
Hi! Thank you for your feedback, and we’re sorry for the confusion around the model and missing parts. We understand how frustrating this can be, especially when you’re looking forward to setting up your new BBQ. To help confirm that you received the correct model and all included components, we recommend reaching out to your purchasing dealer directly, as they can verify the unit received and assist with any immediate exchange if needed. If any parts are confirmed to be missing, our Warranty Team can also help with replacements. We appreciate you bringing this to our attention and hope to get everything sorted so you can enjoy your Napoleon grill. Thanks
undisclosed
Apr 24, 2026
i got stuck building the F365DNGT bbq. This app helped. I did contact the manufactuer and they were able to connect to my cell camera and resolve the issue.
undisclosed
Apr 19, 2026
Overall, it meets my BBQ needs. However, it lacks swivel casters. That makes it inconvenient to move or reposition. Also, the door's magnetic closing doesn't keep the door closed. It pops open with the slightest movement.
May 2, 2026
Hi Vince, thank you for taking the time to share your feedback. We’re glad to hear the grill meets your cooking needs, though we understand your concerns around mobility and the door closure. If the door isn’t staying closed, our support team can help review the door catch and alignment to ensure its properly lined up and functioning as intended. We encourage you to connect with us using the chat function on our website (bottom right-hand corner) or by calling our Support department at 1‑866‑820‑8686, and one of our agents will be happy to assist further. We appreciate you sharing your experience and giving us the opportunity to help.
undisclosed
Apr 18, 2026
le bbq le plus facile a monter, grace aux instructions et au video, tres intelligent comme aide, merci beaucoup
undisclosed
Apr 17, 2026
The base of the grill is a flimsy piece of junk. The door won't stay shut because it's not hitting the magnetic latch. My wife talked to someone online and they said it is supposed to be that way. Very disappointed with this grill!
May 2, 2026
Hi Russ, we’re sorry to hear about your experience with the F365DPGT and understand how disappointing this must be. That’s certainly not the impression we want to leave. We’d appreciate the opportunity to look into this further and review the concern with the base and door alignment. Please reach out to our support team at webcare@napoleon.com with your model and serial number, proof of purchase, and any photos if possible. They’ll be happy to review and assist with next steps. Thank you for bringing this to our attention.
undisclosed
Apr 6, 2026
Great grill, impressed so far and certainly do not reqret the decision to purchase. Ignites easily, holds steady temperatures and controlling made simple. I hope to be grilling on this for many years to come, Also purchased cover and rotisserie and looking forward to that first rotisserie chicken this summer.
Questions & Answers
Hi David. This is the cover for the Napoleon Freestyle 365: https://www.bbqguys.com/i/3194561/napoleon/freestyle-series-grill-cover
Asked by David | Answered by WesleyHi TJ. Yes, both of the side shelves of the Napoleon Freestyle will fold.
Asked by TJ | Answered by WesleyHi Kerelp. The Napoleon Freestyle in natural gas does include a quick disconnect hose.
Asked by karelp | Answered by WesleyCompare Similar Items
Current Item | ||||
Fuel Type | Natural Gas | Natural Gas | Natural Gas | Natural Gas |
|---|---|---|---|---|
Class | Practical | Practical | -- | Practical |
Collection | Freestyle | Freestyle | Crown | Crown |
Exterior Material | Painted Steel | Painted Steel | Powder Coated Steel | Stainless Steel |
Number Of Main Burners | 3 Burners | 4 Burners | 4 Burners | 4 Burners |
Main Burner Material | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel |
Cooking Grate Material | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Cast Iron | Cast Iron |
Secondary Grilling Area | 130 Sq. Inches | 146 Sq. Inches | 170 Sq. Inches | 200 Sq. Inches |
Infrared Main Burner | Not Available | Not Available | Not Available | Not Available |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Side Burner | None | None | None | Side Burner |
Made in USA | No | No | -- | -- |
Series | 365 | 425 | 420 Shadow | S 440 |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Hose Included | Yes | -- | Yes | Yes |
Commercial | No | No | No | No |
Stainless Steel Grade | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | -- |
Marine Grade | Yes | -- | No | No |
Primary Color | Gray | Gray | Black | Stainless Steel |
Grill Lights | None | None | None | None |
Hamburger Data | 22 | 26 | 20 | -- |
Rear Burner Rotisserie | No | No | No | No |
Main Grilling Area | 365 Sq. Inches | 425 Sq. Inches | 460 Sq. Inches | 460 Sq. Inches |
Total Grilling Area | 495 Sq. Inches | 571 Sq. Inches | -- | 660 Sq. Inches |
Ignition Type | Continuous Spark | Continuous Spark | Continuous Spark | Continuous Spark |
Flash Tubes | No | No | No | No |
Thermometer | Analog | Analog | Analog | None |
On Wheels | Yes | Yes | Yes | Yes |
WiFi/Bluetooth Enabled | None | -- | None | None |
Rotisserie Kit | No | No | No | Available |
Side Shelves | Yes | Yes | No | Yes |
Side Shelf Material | Painted Steel | Painted Steel | Powder Coated Steel | -- |
Quick Ship | Yes | No | -- | -- |
Grilling Surface Btus | 33000 | -- | 40000 | 40000 |
Flame Tamer Material | Stainless Steel | Porcelain Coated Steel | Stainless Steel | Stainless Steel |
Rotisserie Burner Btus | No Rear Burner | No Rear Burner | No Rear Burner | -- |
Cooking Grid Dimensions | 20 1/4 X 18" | 23 3/4 X 18" | 17 1/2 X 25 5/8" | 17 3/8 X 6 5/16" |
Smoker | No | No | No | No |
Spring Assisted Hood | Yes | No | No | No |
Width | 48.75" | 52" | 57" | 24" |
Height | 45.5" | 45.5" | 46.5" | 46.5" |
Depth | 25" | 25" | 24" | 57" |
Weight | 99 lbs | 107 lbs | 153 lbs | 153 lbs |
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Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 4-6 Weeks
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
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