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FREE tool set with purchase of Any Napoleon Gas Grill
This item leaves our warehouse within
4-6 Weeks
Key Features
- Stainless steel tube burners provide long life while helping to cook food quickly over even heat
- Accurately measure the temperature of your grill w/ the ACCUPROBE temperature gauge
- JETFIRE Ignition System shoots a jet of flame to light the main burners for quick start ups every time
- Cast iron cooking grids resist rust, prevent food from falling & provide even heat & distinct sear marks
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturer's manual for full warranty details.
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Customer Reviews
191 reviews
undisclosed
Feb 13, 2026
This is my first Napoleon Grill I have read great reviews on them so the freestyle had what I was looking for small grill 3 burner with fold down shelfs. The grill arrived today and I put it together but all the parts were like they came off the seconds shelf . Dented side panels and bottom panel chip in the porcelain lid with a scratch on the aluminum side and some sort of black paint on the front panel and scratches on the side shelf. Other than the cosmetic issues that should not be the grill works great.
Feb 26, 2026
Thank you for taking the time to share your experience with your first Napoleon Grill. We’re glad to hear the Freestyle 365 meets your needs in terms of size and features and that it’s performing well for you so far. That said, we’re truly sorry to hear about the cosmetic issues you encountered upon unboxing dented panels, scratches, and marks are absolutely not the standard we aim to deliver. Your grill should arrive in perfect condition, and we understand how disappointing this must have been, especially with a brand-new purchase. We’d like to make this right. Please reach out to our customer support team with your order details and photos of the affected parts through our website or chat function, so we can review the damage and provide the appropriate assistance. Thank you again for the feedback, it helps us improve, and we appreciate you giving Napoleon a try. We’re here to help ensure you end up with a grill you’re proud to use.
undisclosed
Dec 23, 2025
This grill is fantastic and the customer service team at napoleon is incredible. Would recommend Napoleon products and service to ANYONE.
undisclosed
Dec 7, 2025
It's a great grill, but way too many pieces. Took me a few hours by myself to fully put it together.
undisclosed
Nov 13, 2025
So far so good. I have been using the grill for about 3 weeks, and it has performed as expected.
undisclosed
Nov 7, 2025
Manny's Appliances assembled , delivered and TOOK AWAY the old grill. The new one's electric starter works very well & the overall quality for the price is great value.
undisclosed
Oct 11, 2025
Awesome grill for the price IMO. Cleanup is easy and I have no problems with the magnetic door
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Sep 30, 2025
I'm 74 years old and can't count the number of grills i have purchased (all Brands). I have the Freestyle series it has to be the best grill i ever had. It is superior in all areas Temp control, quality of materials in production, grates, burners, ignitors, no rust (anywhere its outside and used year round) even the thermostat on the hood works accurately. The Bottom the best in the industry without a doubt!!!! Thank you for a great grilling experience every time.
undisclosed
Sep 29, 2025
Plenty of cook space. Large top rack. Burners are perfectly spaced width and height from grates.
1 user found this review helpful
undisclosed
Sep 25, 2025
Not the most expensive but definitely one of the BEST! Highly recommend
1 user found this review helpful
undisclosed
Sep 4, 2025
My BBQ lid arrived chipped. Still waiting to hear back from the warranty department !!
Sep 15, 2025
Hi! Cathy, Thank you for your feedback, and I sincerely apologize for the delay you've experienced. This is not the level of service we strive to provide. Please rest assured that your case is being prioritized for action, and our team is actively working to get this resolved for you as soon as possible. We understand how frustrating the wait can be and truly appreciate your patience. If there's anything you'd like to add to your case in the meantime, feel free to reply directly to your case. Thank you again for bringing this to our attention.
Questions & Answers
Hi TJ. Yes, both of the side shelves of the Napoleon Freestyle will fold.
Asked by TJ | Answered by WesleyHi Kerelp. The Napoleon Freestyle in natural gas does include a quick disconnect hose.
Asked by karelp | Answered by WesleyCompare Similar Items
Current Item | ||||
Fuel Type | Natural Gas | Natural Gas | Natural Gas | Natural Gas |
|---|---|---|---|---|
Class | Practical | Practical | Premium | -- |
Collection | Freestyle | Freestyle | Blaze LBM | Baron |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Primary Color | Gray | Gray | Stainless Steel | Black |
Made In USA | No | No | No | Made In The USA With Globally Sourced Parts |
Exterior Material | Painted Steel | Painted Steel | Stainless Steel | Powder Coated Steel |
Number Of Main Burners | 3 Burners | 4 Burners | 3 Burners | 4 Burners |
Main Burner Material | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel |
Cooking Grate Material | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Stainless Steel | Stainless Steel |
Secondary Grilling Area | 130 Sq. Inches | 146 Sq. Inches | 141 Sq. Inches | 170 Sq. Inches |
Infrared Main Burner | Not Available | Not Available | Available | Not Available |
Side Burner | None | None | -- | None |
Series | 365 | 425 | 25 Inch | 490 PRO Shadow |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Quick Ship | Yes | No | Yes | -- |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Hose Included | Yes | -- | No | Yes |
Commercial | No | No | -- | No |
Stainless Steel Grade | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel |
Marine Grade | Yes | -- | No | No |
Grill Lights | None | None | None | External |
Hamburger Data | 22 | 26 | 16 | 20 |
Rear Burner Rotisserie | No | No | No | Yes |
Main Grilling Area | 365 Sq. Inches | 425 Sq. Inches | 417 Sq. Inches | 460 Sq. Inches |
Total Grilling Area | 495 Sq. Inches | 571 Sq. Inches | 558 Sq. Inches | -- |
Ignition Type | Continuous Spark | Continuous Spark | Flame Thrower | Continuous Spark |
Flash Tubes | No | No | Yes | No |
Thermometer | Analog | Analog | Analog | Analog |
On Wheels | Yes | Yes | Yes | Yes |
WiFi/Bluetooth Enabled | None | -- | None | None |
Rotisserie Kit | No | No | No | Yes |
Side Shelves | Yes | Yes | Yes | Yes |
Side Shelf Material | Painted Steel | Painted Steel | Stainless Steel | Powder Coated Steel |
Grilling Surface Btus | 33000 | -- | 42000 | 40000 |
Flame Tamer Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Rotisserie Burner Btus | No Rear Burner | No Rear Burner | No Rear Burner | 15000 |
Cooking Grid Dimensions | 20 1/4 X 18" | 23 3/4 X 18" | 22 3/8 X 18" | 17 1/2 X 25 5/8" |
Smoker | No | No | No | No |
Spring Assisted Hood | Yes | Yes | No | No |
Width | 48.75" | 52" | 49" | 57" |
Height | 45.5" | 45.5" | 48.25" | 46.5" |
Depth | 25" | 25" | 25.75" | 24" |
Weight | 99 lbs | 107 lbs | 150 lbs | 157 lbs |
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Proposition 65
For more information, go to www.p65warnings.ca.gov
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 4-6 Weeks
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
