)
Save up to $200 on GE Profile Products
This item leaves our warehouse within
1-3 Business Days
Key Features
- Makes up to 1.6 pounds of fresh ice per hour and holds up to 3 pounds at a time
- First batch of ice in 10 minutes or less, with 1.6 pounds of ice produced per hour
- Pair the built-in WiFi with the SmartHQ app to monitor device status and schedule fresh ice
- Eliminate the need for an outside water source with an attached water supply for ice
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
)
Ask an Expert
Expert Help, Zero Hassle
Stop Searching, Start Living
Advice We Stand Behind
Learning Center
Warranty
Refer to manufacturers manual for full warranty details.
Customer Reviews
5259 reviews
SF, CA
May 29, 2024
Product died within 4 months. Refused to make ice, nothing had changed. All the troubleshooting didn't work. Same issues others have reported.
3 users found this review helpful
Oct 12, 2024
We hate to hear that your Opal stopped working after such a short time; this is not something we want or expect from our appliances, and we want to help. We encourage you to reach out directly to our Opal support team. They can be reached by phone at 1-866-907-6718.
undisclosed
May 29, 2024
high maintenance product. stopped working after 6 months. DOES NOT WORK!!!!
4 users found this review helpful
Oct 12, 2024
We're sorry to hear that your ice maker stopped working and we'd like to help. We recommend referring to the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628 If the issue continues, we recommend contacting our Opal Support at myopalservice.com or call 1-866-907-6718.
undisclosed
May 29, 2024
We bought this machine about 1-1 1/2 years ago. Kept it clean… this last time we cleaned it it was so nasty it looked like snot coming out of the tubing… hooked it back up like normal and it won't make ice anymore. I've tried everything. It's a bummer that other people have spent less on a nugget ice maker and their machines have been running for way longer than ours did.
2 users found this review helpful
Oct 12, 2024
We're sorry to hear that your ice maker stopped working. We recommend referring to the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628#:~:text=If%20Add%20Water%20is%20highlighted,and%20will%20not%20produce%20ice.
undisclosed
May 29, 2024
We have purchased 2 of these in under 3 years. The first one stopped working around 12-14 months- we had not a single issue except the sudden stoppage of making ice, after 2 months of trying for repairs we tossed it. And the current, second machine is about 6 months old, and it screams. Literally screeches constantly. We have to leave the machine unplugged more than plugged in. Especially at night, it wakes us up in the middle of night- think phantom baby screams. GE for the price- this product needs to be better. And customer service opal line… either understaffed, inefficient or lazy… takes 30+ minutes to answer. So called beware… I've been pawned off from agent to agent and also disconnected… I have received no advice, suggestions, help from any agent thus far.
1 user found this review helpful
Oct 12, 2024
We want to help with your GE Appliances Opal ice maker. If it is making a loud noise, it is most likely because the unit needs to be cleaned and descaled. You can view instructions on how to properly clean the unit on pages 7-9 of the owner's manual at the link below: https://products-salsify.geappliances.com/image/upload/s--d3jsWTb3--/wo3ihgcmawtqzdjcfzz4.pdf?_ga=2.62446191.239761030.1716922961-1342374613.1688136512 If cleaning and descaling the unit does not resolve the issue, please contact Opal Support for further assistance.
Seattle, WA
May 28, 2024
We have only had it for a few weeks and I can't comment on long term use but it is busy making ice.
Round Rock, Texas
May 28, 2024
The promo says that this ice maker would produce 3 lbs. of ice in 20 minutes. I ran it for 8 hours and never got close to 3 lbs. of ice.
1 user found this review helpful
Oct 12, 2024
We want to help out with the low ice production you are noticing. We suggest giving your ice maker a full clean. You can find instructions on pages 7 through 9. (https://products-salsify.geappliances.com/image/upload/s--ByojqOOO--/sikdncnetnchuiglpvm7.pdf?). If you still need assistance, you can get in touch directly with our Opal Support team at 1-866-907-6718.
undisclosed
May 26, 2024
Loved the ice the original ice maker produced. As you can't get that one anymore I had to settle for this one. This ice is crunchier and melts much faster. It will do but not my favorite at all.
Oct 12, 2024
We truly appreciate your love of the Opal icemaker, but we hate to hear that you’ve been less than impressed with the ice when compared to your older model. We are constantly working to make our appliances better, and we’ll be sure to forward your comments about the ice’s quality to our product team so that we can continue to improve.
undisclosed
May 25, 2024
Great product, our refrigerator ice maker isn't reliable and the Opal 2.0 gives us as much ice as we need.
Los Ángeles
May 25, 2024
Best ice maker eve. This thing is aaaamazing. Don't think just buy
Oct 12, 2024
Thank you so much for taking out some time to connect and share your review. We are so happy to see you are enjoying your ice maker. We especially love the included side tank, which allows the ice maker to produce 3x more ice.
undisclosed
May 24, 2024
Doesn't make ice quick enough before it melts and you cannot freeze it for later due to this..needs to be mote solid ice like chickfil..this is why I bought it but definitely not like that..I want a refund
1 user found this review helpful
Oct 12, 2024
We appreciate your feedback regarding your Opal ice maker, and we will pass your feedback to our product team to review. As we continue to make improvements to future models, your comments are extremely important to us.
Questions & Answers
Be the first to write a question!
Compare Similar Items
Current Item | ||||
Ice Cube Type | Nugget / Sonic* | Nugget / Sonic* | Cube | Cube |
|---|---|---|---|---|
Ice Produced Daily | 38 Lbs | 38 Lbs | 50 Lbs | 50 Lbs |
Venting | Side Venting | Side Venting | Front Venting | Front Venting |
Ul Approved | No | No | Yes | Yes |
Commercial | No | No | No | Yes |
Color | Transparent | -- | Stainless Steel | Stainless Steel |
Food Rated | No | No | -- | -- |
Collection | Opal | Opal | -- | -- |
Door Type | Drawer | Drawer | Door | Door |
Glass Door | No | No | No | No |
Lock | No | No | No | No |
Configuration | Countertop | Countertop | Freestanding | Built-In |
Unit Size | Compact | Compact | Compact | Compact |
Energy Star Compliant | No | No | Yes | Yes |
Self Closing Door | No | No | No | No |
Defrost Type | Frost Free | Frost Free | Manual | Automatic |
Cooling System | Compressor | Compressor | Compressor | Compressor |
Exterior Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Ice Storage Capacity | 3 Lbs | 3 Lbs | -- | -- |
Drain Type | No Drain Required | No Drain Required | Gravity | Pump |
Ice Scoop Included | Yes | Yes | Yes | Yes |
Cabinet Color | Stainless Steel | Black | Stainless Steel | Stainless Steel |
Interior Material | Plastic | Plastic | Plastic | Plastic |
Refrigerant Type | R-600a | R-600a | R-134a | R-134a |
Ambient Temperature Range | 55 - 95 Degrees | 55 - 95 Degrees | 50 - 100 Degrees | 50 - 100 Degrees |
Control Type | Digital | Digital | Digital | Digital |
Volts | 120 Volts | 120 Volts | 115 Volts | 115 Volts |
Amps | 3 Amps | 3 Amps | 3.6 Amps | 4.8 Amps |
ADA Compliant | No | No | No | No |
Sabbath Mode | No | No | No | No |
Door Alarm | No | No | No | No |
Door Storage | No | No | No | -- |
Width | 10.5" | 10.5" | 14.63" | 14.5" |
Height | 16.5" | 16.5" | 33" | 33" |
Depth | 17" | 17" | 24.88" | 23.5" |
Weight | 38 lbs | 38 lbs | 84 lbs | 100 lbs |
)
)
)
)
Proposition 65
For more information, go to www.p65warnings.ca.gov
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 1-3 Business Days
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
