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Key Features
- Sunbrella fabric is fade-proof, stain-resistant, and easy to clean
- Featuring quick-drying foam cushions
- Marine-grade hardware
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
Customer Reviews
Beautiful but needs to secure to the base. I like the materials and it was easy to assemble. Unfortunately the cushion does not secure to the base and slides easily. I've tried to fix it with Velcro but it's not working and I will have to figure something else out
What a great extension to the Sofa! I love to lie down, so I knew we had to get the ottoman to add to our sofa. One of my favorite parts that I didn't even realize I would love prior to buying is that we can move it around to make a more flexible seating arrangement depending on how many people we have over and what our mood is.
Easy assembly, super comfy, so far loving it.
The craftmanship is wonderful but functionally, it needs a little help. Unlike the couch cushions, the ottoman cushion just sits on the frame. this means every time you use it it slips a little and I find my self constantly recentering it. I'm not sure what the fix is, but even a little gripper/texture on the base would go a long way.
I bought the loveseat in green and it's a beautiful color. It was also well-packed, no damage whatsoever in transit, and super comfortable once it's set up.
I love everything about my neighbor furniture! The cushions are firm but also have plenty of give when you sit. They quickly return back to perfect shape afterwards. The fabric is high quality and cleans up really easily. I have a dog, so I knew I'd be frequently cleaning dirty prints. It cleans up with just a damp cloth. I had a hard time choosing between the cushion arm and teak arm, so I did one of each. I like them equally well. The cushion arms are obviously softer, but the teak arm allows a place to rest my coffee mug. I'm thrilled with my new seating area. Fives stars!! As others have mentioned, the ottoman cushion does shift easily. I just applied a few pieces of carpet tape to the top of the frame and it holds the cushion in place nicely.
Great piece of furniture for our outdoor deck. The grey upholstery is perfect. Fairly easy to put together but some directions were a bit misleading. None the less, it's sturdy and very nice looking! Perfect fit.
The ottoman cushion is loose, with no way to attach it to the base, which is very odd. I've seen other commenters say they've used Velcro to secure it, and I will probably try that. Otherwise the cushion moves when you put your feet on it / any motion to the ottoman.
Very simple assembly Large cushion Used with chair can be a bed!!!
My wife and I ordered two chairs, two Ottomans, and the couch back in March and just received them last week. We were both a little disappointed with how long it took to ship, but understand things are backed up because of Covid. My wife and I were both impressed with the appearance and quality of the furniture. Everything was easy to assemble. Everytime I reached out to customer service, they were prompt and helpful. I would definitely recommend neighbor furniture to anyone.
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Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
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