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Neighbor Teak Ottoman W/ Sunbrella Cushion - Sunbrella Greystone

Warranty

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Neighbor warrants the Haven Lounge Collection products with a limited warranty against defects in material or workmanship. Cushions and covers are warrantied for five (5) years from delivery against loss of functionality due to seam failures under ordinary household use and outdoor conditions. Teak and other components (such as durasling seating base, accent and seat-based cording, joinery and other components) are warrantied for three (3) years from delivery against physical or structural failure, damage or deterioration that renders them unsuitable for intended use. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (24)

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Dustin N.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Nice!

The ottoman is a nice accessory to the seating pieces. I'm surprised the cushion sits loose on the frame, hope it doesn't slide around and look sloppy. Time will tell. I might add Velcro to keep it in place.

 

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Jason S.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Obsessed!

Quality materials, easy to assemble and looks great!

 

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Amy M.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Well made and beautiful to

Well made and beautiful to look at. Thanks Neighbor!

 

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Amy S.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Great quality and service!

I love a company makes beautiful products AND backs them up with excellent service! This sofa is made so well, and even though assembly took a bit of time,everything went together easily. I needed 2 more bolts and customer service got them coming to me instantly! They have been great to respond to my emails! I highly recommend them!

 

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Michelle S.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Love love love

Great quality and is a perfect compliment to the loveseat and chair!

 

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Barbara K.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Great Outdoor Furniture

Easy to put together, very comfortable, simple, nice looking. Love their furniture. Great customer service.

 

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Daryl G.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Quick to assemble great as

Quick to assemble great as a foot rest or extra seat.

 

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Jenny L.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Works great with the sofa

While I wish the cushion attached to the ottoman base, this is a sturdy ottoman and bigger than we expected! Very pleased.

 

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Jamie H.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Adds so much!

Love this piece with the rest of our sectional! It adds more seating, makes lounging more comfortable and looks amazing! One thing I wish it had were ties to hold the cushion in place so there is no movement.

 

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Doug N.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Great product. Easy assembly. Great

Great product. Easy assembly. Great customer service.

 

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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