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Neighbor Sofa W/ Sunbrella Cushion Arms - Sunbrella Rust

Warranty

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Neighbor warrants the Haven Lounge Collection products with a limited warranty against defects in material or workmanship. Cushions and covers are warrantied for five (5) years from delivery against loss of functionality due to seam failures under ordinary household use and outdoor conditions. Teak and other components (such as durasling seating base, accent and seat-based cording, joinery and other components) are warrantied for three (3) years from delivery against physical or structural failure, damage or deterioration that renders them unsuitable for intended use. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (95)

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Steve
Undisclosed
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Haven sofa

Well designed and a beautiful addition to my deck.

 

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K Wyman
Undisclosed
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Absolutely LOVE this set!

I search & search for the perfect patio set. I wanted something durable but yet stylish. I found it at Neighbor!! I had questions prior to ordering & the customer service was very helpful. I purchased the couch, loveseat, pillows & covers - it also arrived within two weeks, which was a bonus.

 

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Sydney
Undisclosed
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Love this sofa!

We love our Neighbor sofa. It's super comfortable and big - you could easily fit four people on it. It's just as nice and high quality as it looks online. We can't wait to get some of the new pillows Neighbor just came out with to add to it! We plan to expand our collection one day.

 

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Ryank
Undisclosed
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Great product and customer service!

My husband and I bought the Haven teak arm sofa in Rust after a long, frustrating experience with West Elm where our sofa was never delivered in full after a year of back and forth communication. Ordering from Neighbor was refreshingly seamless with a very quick turn around! Customer service was excellent and answered all of our questions quickly. We assembled the sofa and two ottomans quickly and each piece is thoughtfully designed and very comfortable! The only thing we would change is adding some ties to the cushions on the ottomans - they tend to slide around a bit. Very happy with our purchase!

 

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SB
Undisclosed
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

So far so good!

This was a splurge and so far it feels worth it. The sofa is super attractive and comfortable, and the cushions seem to stay in place. I also ordered the matching pillows and they really complete the look, though they're definitely also quite pricey. The customer service was very responsive when I had questions about delivery timing, and everything arrived relatively quickly and as expected. So yes, definitely recommend if you can swing it.

 

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Edward Paik
US
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Found it

Looking for a minimal, timeless sofa design. I went for the version without arm cushions in Ashe. It looks better in person. Assembly is quick and simple. One of my best purchases this year.

 

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Diane Rosfjord
US
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Sofa

Comfortable. Construction of teak wood and sunbrella cushions make the couch sturdy and attractive.

 

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Sandra Parker
US
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

The Sofa is a perfect

The Sofa is a perfect addition to cozy up our outdoor plaza. They are comfortable and sturdy. The simple style pairs well with the mix of modern, traditional, and vintage pieces gathered in this area. Communicating with Neighbor on this project has been easy, consistent, and timely. We’ll certainly purchase from them again.

 

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Ashley H.
US
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Awesome sofa!

We got the sofa and ottoman in the charcoal fabric. Very comfortable, seems durable, was easy to assemble. Beautiful and could easily seat 4 maybe even 5 people, esp with the ottoman.

 

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Jen
US
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

High quality

Just received the sofa and love it. It made of teak and looks so nice. Also very comfy and sturdy. I like it's low profile which makes it very comfortable for lounging. Perfect quarantine purchase and sits 3-4 comfortably

 

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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